V

Virtua Health

Nonprofit health system delivering patient care

Registrar

Part-TimeUpdated on 10/20/2026
$18.69 - $26.01/hr
Entry
Willingboro, NJ, USA
In PersonScheduled at least four shifts per month across Virtua Patient Access departments in South Jersey; three weeks of daytime orientation required.
Medical, Clinical & VeterinaryClinical Support & Patient Administration

About the job

Requirements
  • A high school diploma is required.
  • One year of customer service experience in a professional setting, excluding retail and food service, is preferred; medical office or admittance experience is also preferred.
  • Must demonstrate a positive demeanor and have strong verbal and written communication skills.
  • Must be able to handle potentially stressful situations and multiple tasks.
  • Must have basic typing, computer, and/or word-processing skills.
Responsibilities
  • Gather and enter patient demographic information into the hospital information system.
  • Verify patient benefits and obtain required authorizations.
  • Obtain patient co-pays, deductibles, co-insurance, and deposits.
  • Perform accurate and thorough registrations while complying with regulatory guidelines.
  • Serve as the first contact representative of Virtua by providing customer service.
  • Obtain copies of patient insurance cards and identification, enter demographic, financial, insurance, and clinical information into the computer system, and verify data completeness and accuracy.
  • Obtain signatures on required consent, medical necessity, and state, federal, and regulatory documentation, and process necessary paperwork.
  • Identify, collect, and process patient co-pays, deductibles, co-insurance, and deposits; facilitate resolution of billing issues by liaising with patient accounting, patients, and insurance representatives.
  • Identify and provide appropriate referrals and payment options to patients who need financial assistance.
  • Provide additional office support, including answering telephones, scheduling, typing, and filing.
  • Work a minimum of four shifts per month, including weekends and possibly weekdays and holidays, at Patient Access departments across Virtua.
  • Complete three weeks of daytime orientation, scheduled three days per week.
Desired Qualifications
  • One year of Epic system experience is highly preferred.

About the company

V

Virtua Health

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Website

Virtua Health provides comprehensive medical care across five hospitals and nearly 300 locations in South Jersey, supported by 14,000+ employees and 2,850+ affiliated clinicians. It offers services across cardiology, orthopedics, advanced surgery, maternity, pediatrics, and more, including home health, rehabilitation, mobile screenings, and a paramedic program to bring care into communities. It partners with Penn Medicine and the Children’s Hospital of Philadelphia for cancer, neuroscience, and pediatrics, respectively. As a not-for-profit health system, Virtua focuses on community well-being through outreach programs addressing social health challenges such as addiction, nutrition, housing, and access to care. It operates under Magnet recognition and has earned multiple quality and safety awards. Overall, Virtua aims to help people be well, get well, and stay well by delivering wide-ranging medical services, community health initiatives, and coordinated care through its network.

Company Size

5,001-10,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Evesham Township, New Jersey

Founded

1999

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Simplify Jobs

Simplify's Take

What believers are saying

  • Virtua's Hospital at Home served 11,000 patients and cut readmissions nearly 8%.
  • Virtua's new cardiovascular hire Ibrahim Sultan, MD strengthens complex heart surgery.
  • Virtua's CRM generated $27 million campaign revenue, improving referral conversion.

What critics are saying

  • Virtua's June 2026 Mount Holly contract exposed staffing strain and strike leverage.
  • Labor costs rise if HPAE negotiations spread across Virtua's five hospitals.
  • Ex-employee retaliation suit filed July 2026 adds legal and reputational drag.

What makes Virtua Health unique

  • Virtua launched regional-first robotic Whipple surgery on August 20, 2026.
  • Virtua first in South Jersey offers endoscopic mastectomy and breast neurotization.
  • Virtua's Penn Medicine partnership and Rowan ties deepen specialty breadth.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Paid Vacation
  • Paid Sick Leave
  • Wellness Program

Company News

Shore News Network
Oct 7th, 2026
Nearly two dozen ER clinicians leave Virtua Our Lady of Lourdes after staffing contract change.

Nearly two dozen ER clinicians leave Virtua Our Lady of Lourdes after staffing contract change. Virtua Our Lady of Lourdes Hospital in Camden is undergoing a major emergency department staffing change after nearly two dozen clinicians left following a new contract arrangement. Virtua says its Camden emergency department remains fully staffed, but longtime physicians and advanced practice providers are leaving after the hospital switched staffing companies. CAMDEN, N.J. - Nearly two dozen emergency department clinicians are leaving Virtua Our Lady of Lourdes Hospital after the health system changed the company responsible for staffing the ER, according to a report by the Inquirer. Virtua ended its contract with Envision Healthcare on Sept. 30 and moved the department to TeamHealth, the same company used across the rest of the Virtua system. The change prompted a wave of departures among physicians and advanced practice providers who had worked in the Camden emergency department, including several longtime leaders. Longtime ER staff depart. Among those leaving is Dr. Al Sacchetti, who spent more than four decades at Lourdes. Former emergency department leaders said most of the existing team did not remain under the new contract arrangement. Former medical director Dr. Monika Smith said 21 physicians and advanced practice providers were offered contracts with TeamHealth and only one accepted a continuing position, while several others agreed to work on an as-needed basis. Some departing clinicians said the proposed contracts included pay cuts of roughly 20% to 30%. Sacchetti, Smith and former clinical operations director Ross Simcoe said they were not offered positions to remain in the Lourdes emergency department, though they were offered roles elsewhere in the Virtua system. "The hospital wanted to make a change, and that's why I'm not there anymore," Sacchetti said. Virtua says ER is fully prepared. Virtua said the decision was made to standardize emergency department staffing across the health system. "With Lourdes being the one outlier, there was a desire for consistency across the entire enterprise to move to the other provider at all seven locations," a Virtua spokesperson said. Virtua also said the Camden emergency department "is fully prepared and able to support the needs of the community through the transition to TeamHealth." There has been no public finding that the transition has caused unsafe care or inadequate ER coverage. Loss of experience raises questions. The more immediate concern is continuity. The departing team includes clinicians with decades of experience inside the hospital and in the surrounding Camden County community. One former physician assistant said, "We had over 100 years experience that they just let go." For an emergency department, that kind of turnover can mean losing staff who know the hospital's specialists, internal procedures and patient population. Virtua has said the transition is intended to create consistency across its network, while departing clinicians have raised concerns about the effect of contract terms and the loss of longtime staff. Camden hospital serves major regional role. Virtua Our Lady of Lourdes is a major South Jersey medical center and serves patients from across the region. That makes the staffing transition more than an internal contracting change. The question now is whether Virtua can replace the departing experience without affecting wait times, staffing levels or continuity of care in one of the region's busiest emergency departments.

Metric Media LLC
Oct 6th, 2026
Virtua Voorhees Hospital receives advanced certification for hip and knee replacement surgery.

Virtua Voorhees Hospital receives advanced certification for hip and knee replacement surgery. Virtua Voorhees Hospital has earned advanced certification from The Joint Commission for total hip and knee replacement surgery. The recognition highlights comprehensive patient care from consultation through recovery across its extensive network in South Jersey. 2 days ago Tuesday, Oct 6 By F. B. Baumgartner Virtua Voorhees Hospital has received advanced certification in total hip and knee replacement surgery, the highest level available, according to an Oct. 6 announcement. The Joint Commission awarded the hospital its Gold Seal of Approval for Advanced Total Hip and Knee Replacement Certification, conducted in collaboration with the American Academy of Orthopaedic Surgeons. Dr. Jeremy Reid, lead physician for joint replacement at Virtua Reconstructive Orthopedics, said, "This advanced certification is a testament to the excellence of our joint replacement surgeons and teams. In fact, it's an important quality indicator for both our surgical and non-surgical hip and knee patients." The Gold Seal of Approval covers all aspects of patient care including initial consultation with orthopedic surgeons, rehabilitation activities such as physical therapy and aquatic therapy, follow-up visits, as well as surgical procedures. Dr. Reid said, "At Virtua, we offer a number of non-surgical and non-replacement interventions, as well as advanced surgical options including robotic-assisted procedures. We work with each patient to base their treatment on their individual situation, level of pain, and activity goals." Virtua Reconstructive Orthopedics includes more than 150 providers - 10 hip- and knee-replacement surgeons among them - and dozens of support staff. Patients have access to 28 outpatient rehabilitation centers across South Jersey. Most hip or knee replacement patients are able to return home within 24 hours after surgery without requiring a stay at a rehabilitation facility. Ken Grubbs, executive vice president of Accreditation and Certification Operations at the Joint Commission, said, "Virtua Voorhees Hospital underwent a rigorous unannounced onsite review." He added, "Advanced Total Hip and Knee Replacement Certification recognizes healthcare organizations committed to striving for excellence and fostering continuous improvement in patient safety and quality of care... We commend Virtua Voorhees Hospital for using Joint Commission's certification process to reduce variation in clinical processes and to strengthen its clinical program to drive safer, higher quality and more compassionate care for individuals served." According to the official website, Virtua Health aims to deliver comprehensive health care services supporting wellness throughout South Jersey via five hospitals - including Virtua Voorhees - and over 400 locations staffed by more than 3,000 affiliated doctors; it also maintains academic ties with Rowan University along with partnerships with Penn Medicine for cancer care as well as Children's Hospital of Philadelphia for pediatrics.

The Philadelphia Inquirer
Aug 27th, 2026
ACLU-NJ defends Bellmawr protesters | Inquirer South Jersey.

ACLU-NJ defends Bellmawr protesters | Inquirer South Jersey. And a Czech treat destination is expanding. by Julie Zeglen Published Aug. 27, 2026, 6:30 a.m. ET The American Civil Liberties Union of New Jersey has urged Bellmawr police to investigate its officers after they allegedly targeted protesters engaging in "free-speech activities." Plus, the state will get more than $500 million from a Meta settlement over child protections, and more news of the day. ACLU-NJ is defending protesters who received traffic and criminal citations from the Bellmawr Police Department during summertime protests against President Donald Trump and his administration. The infractions include honking and jaywalking, according to the roadside rallies' organizing group, Cooper River Indivisible. ACLU-NJ sent a letter to the Camden County borough's police department asking it to investigate officers' conduct regarding the protesters' "free-speech activities." "No one's freedom of speech should be chilled because they're afraid of getting a citation," ACLU-NJ's criminal law reform advocacy director told The Inquirer. Bohemian doughnuts, traditional kolaches, apple strudel, babka - Four Green Cats Cafe is known for these Czech treats and more, with customers traveling from both nearby in South Jersey and across the country to sample its authentic European flavors. The Mount Laurel café will soon be taking over a larger space in Haddonfield to meet demand. The new location will allow Four Green Cats to offer more menu items and host more live events for those of the Czech diaspora and beyond, owners Mila and Nadia Vasa say. What to know today. * New Jersey will get more than $500 million from a landmark Meta settlement over child protections, part of a larger payout of up to $17.1 billion. A multistate coalition sued the tech giant for failing to keep kids from becoming addicted. * A Franklin Township man has been charged with first-degree murder for allegedly strangling his 40-year-old daughter in June, prosecutors said. * A dean of research at Rutgers University has been charged with invasion of privacy for allegedly taking "upskirt" photos while working at the Jersey institution. * A Philadelphia man was arrested for allegedly trying to meet and have sex with underage girls in a Mount Laurel hotel. * Camden County officials are warning residents to follow federal guidance on rabies prevention and safety after a rabid raccoon was discovered in Barrington. * Marlton-based Virtua Health and other health systems in the region have filed lawsuits against healthcare provider network MultiPlan and several major insurers, Philadelphia Business Journal reports. * RIP, Dolly Parton, who is remembered as both a singer and philanthropist whose Imagination Library worked to get books into children's hands. Mount Laurel-based nonprofit Foundations Inc. ran the first Imagination Library program in Philadelphia and awarded Parton as its "Champion of Children" in 2020. Get more South Jersey news on your homepage with one click. The best things to do this week. Life that Glows: Take a guided walk and use UV flashlights to see fluorescence on various plants, invertebrates, and mushrooms that glow in various colors at night. Friday, Aug. 28, 7:30-9:30 p.m. Free | Long Bridge Park, Hainesport. Music on the Porch Day: Enjoy live music on porches, storefronts, lawns, and other gathering spaces. Saturday, Aug. 29, noon-4 p.m. Free | Downtown Mount Holly. Wine Down Summer: Sample award-winning wines, listen to live music, and peruse food and artisan vendors at this annual fest. BYO chairs, blankets, and pop-up tents. Saturday, Aug. 29 and Sunday, Aug. 30 12-5 p.m. $20-25 plus fees, $5 for spectators | Veterans Island at Cooper River Park, Pennsauken. Trivia time. What rating did Barstool Sports' Dave Portnoy give Lillo's Tomato Pies when he visited the Hainesport location for his "One Bite Pizza Reviews"?

New Jersey Business & Industry Association
Aug 21st, 2026
Virtua Health earns accreditation for full range of Obesity Medicine services.

Virtua Health earns accreditation for full range of Obesity Medicine services. Published August 21 A prestigious national organization has accredited Virtua Health's Complete Weight Management Program as a Comprehensive Center with Obesity Medicine Qualifications. The designation by the Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), recognizes the program's comprehensive approach to weight management. Virtua's Complete Weight Management Program is the first in the Philadelphia region to receive this recognition. While the program had previously been accredited for its surgical treatments, the new accreditation endorses Virtua's entire weight management program. The accreditation recognizes the program's ability to seamlessly incorporate weight-loss medications, surgical and non-surgical procedures, and comprehensive support services to provide outstanding care. "Earning accreditation for our entire program is an important milestone," said Gaurav Sharma, MD, director of obesity medicine for Virtua's Complete Weight Management Program. "It recognizes the collaborative work of our team and our commitment to delivering nationally recognized care that helps patients achieve long-lasting weight loss success." The MBSAQIP's accreditation process consists of a comprehensive evaluation to ensure high levels of care. To earn accreditation, programs must document patient care outcomes, complete online training modules, and participate in routine MBSAQIP quality assessments. The MBSAQIP seeks to standardize benchmarks and improve quality among programs. "We offer our patients a range of choices so they can receive the treatment that's right for them," said Samuel Wasser, MD, director of bariatric surgery with the Complete Weight Management Program at Virtua Health. The program provides a wide range of resources and services to ensure patients are well-supported throughout their weight-management journey. It offers: * Medical weight-loss options, featuring multiple FDA-approved medications * Bariatric weight-loss surgery, including minimally invasive, robotic-assisted technology whenever possible * Non-surgical, endoscopic weight-loss procedures * Comprehensive support services, such as nutrition counseling, behavior counseling, fitness counseling, monthly support groups, and access to a personal weight-management navigation team, ensuring patients have the highest degree of support to maintain their weight loss "It's the full spectrum, which is what anyone needs to lose weight successfully," explained Wasser. Additionally, this accreditation recognizes the Complete Weight Management Program's dedication to progressing alongside developing technologies. This commitment to innovation was on display last November when Virtua Health became the first in the region to offer a minimally invasive weight-loss procedure utilizing magnet technology. As only the 16th health system in the country to offer this procedure at the time, the program demonstrated its commitment to expanding access to minimally invasive treatments in addition to advancing innovations that enhance patient outcomes. With locations in Haddon Heights, Marlton, Moorestown, and Sewell, the Complete Weight Management Program is committed to providing high-quality, leading, accessible care to the South Jersey community. For more information, visit Virtua Health's Complete Weight Management Program or call 856-246-4155.

Metric Media LLC
Aug 20th, 2026
Virtua Health introduces robotic Whipple surgery for pancreatic cancer in regional first.

Virtua Health introduces robotic Whipple surgery for pancreatic cancer in regional first. Virtua Health became the first organization in New Jersey and the Greater Philadelphia region to offer a robotic-assisted version of the Whipple procedure, a complex surgery used to treat cancers of the pancreas and nearby structures, according to an Aug. 20 announcement. The minimally invasive robotic Whipple procedure allows for smaller incisions, faster recovery, and enhanced precision compared to traditional surgery. Ely Sebastian, MD, Virtua pancreatic and hepatobiliary surgeon and the first in the region to provide this procedure, said, "Robotic Whipple is a very important advancement for people who need this complicated surgery." Sebastian added that robotics bring greater precision which can result in better outcomes and fewer complications. The first patient to undergo this operation at Virtua was Dawn, a 65-year-old Medford resident diagnosed with a walnut-size pancreatic tumor during an emergency-room visit. After additional tests at Virtua Its Lady of Lourdes Hospital in Camden cleared her for surgery, Dr. Sebastian recommended the robotic-assisted approach due to its potential for faster healing and fewer complications than traditional open procedures. Dawn was released six days after her operation and reported no pain or need for medication once home. She will continue chemotherapy until December before undergoing breast-cancer surgery at Virtua. The Whipple procedure - also known as pancreaticoduodenectomy - involves removal and reconstruction of parts of several organs including the pancreas, small intestine, gallbladder, bile duct, and sometimes part of the stomach. Not all patients are candidates; it is mainly used for tumors located in specific areas such as the head of the pancreas or bile duct cancers. In its robotic form using several small incisions rather than one large opening, recovery times are typically shorter with reduced blood loss and scarring. Dr. Sebastian uses the da Vinci 5 platform across Virtua Health's network facilities for these operations. He said, "At Virtua, we're providing more specialized surgeries than most other area health systems in our region," adding that offering world-class care close to home remains a top priority. Virtua Health operates five hospitals along with over 400 locations across South Jersey and beyond through various health programs aimed at delivering comprehensive services supporting wellness according to its official website. The organization maintains academic ties with Rowan University as well as partnerships with Penn Medicine for cancer care and neuroscience programs. Its network includes more than 3,000 affiliated doctors.