Director of Professional Services
Mindbody
Director of Professional Services
Mindbody
Software for fitness and wellness businesses
At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.
Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.
We’re a passionate engineering, platform, and operations team, developing and supporting ground-breaking products. Together, we’ll build for the future, creating more opportunities for wellness businesses around the world to help their customers lead full, healthy lives. We push ourselves and our company to always strive for this higher purpose, recognizing the power in working together toward the same goal. We believe in building a diverse company where everyone feels safe bringing their authentic selves to work. And we believe that the secret to success is our people.Join the team, and let’s see what we can accomplish together!
We are looking for an entrepreneurial and strategic leader to build our Professional Engineering Services organization. You will be responsible for growing a team from the ground up that delivers high-value projects to our customers while driving revenue and profitability for the business. This role requires a strong technical leader who can shape and improve technical architecture, recruit strong engineering talent, and transform existing processes to support a global customer base.
In addition to leading customer-facing engineering initiatives, you will build and scale a function responsible for delivering critical data tasks to customers. You will drive process transformation and establish a globally scalable model. Success in this role will depend on your ability to improve efficiency while maintaining a high standard of customer satisfaction.
If you are an innovative, customer-focused leader who thrives in a dynamic and fast-paced environment, we encourage you to apply!
Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.
The Company is an Equal Opportunity Employer. We highly value diversity at our company and encourage people of all different backgrounds, experiences, abilities and perspectives to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
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Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.
Mindbody helps fitness and wellness businesses run their operations and reach more customers. It provides a cloud-based platform that combines booking and scheduling, client management, payments, and marketing tools so studios, gyms, spas, and other wellness providers can manage classes, appointments, memberships, and payments from a single system. Customers can discover local studios and book services through Mindbody’s consumer apps and the platform’s web interfaces, while business owners use an admin dashboard to handle schedules, bookings, payments, and client communications. Mindbody differentiates itself by offering an end-to-end platform that connects a large network of providers with a broad customer base, helping both sides transact more efficiently. The company’s goal is to simplify how fitness and wellness businesses operate and to grow their customer reach and revenue by making online booking and management easy and scalable.
Explore more opportunities at Mindbody