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Fanatics

China-based licensed sports merchandise retailer

Quality Makeup Lead

Inspection & TestUpdated on Nov 14
Full-timeSunnyvale, TX, USANo salary listedIn-person

About the Job

Requirements

  • Experience in quality management, manufacturing, or a related field; equivalent experience is considered.
  • Familiarity with Microsoft Office and quality management systems software.
  • Experience conducting quality inspections and addressing quality issues.
  • Ability to work extended hours, including overtime, evenings, weekends, and holidays, as production demands.
  • Ability to stand and walk for prolonged periods throughout the manufacturing facility.
  • Ability to lift and carry materials and equipment weighing up to 35 pounds.
  • Ability to bend, stoop, and kneel regularly to monitor machinery, inspect work in progress, and handle materials.
  • Ability to reach overhead and below shoulder level to access materials.
  • Compliance with safety protocols and regulations regarding personal protective equipment, including safety glasses, gloves, and ear protection.
  • Ability to work in a manufacturing environment with varying temperatures, noise levels, and potential hazards, including possible exposure to dust, fumes, and strong odors.
  • Ability to remain alert and focused during long shifts and high-pressure situations.
  • Vision abilities include close vision at 20 inches or less, distance vision at 20 feet or more, color vision, peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

  • Serve as the primary on-floor authority in determining whether cards meet quality specifications.
  • Ensure consistency in defect identification, classification, disposition, and documentation within the rework process.
  • Oversee makeups in the area of ownership.
  • Oversee quality holds in the area of ownership.
  • Assist with investigations and reports on product non-conformities, participate in root cause analysis, and support corrective and preventive action processes.
  • Assist in developing and implementing quality control systems and procedures.
  • Assist with employee training initiatives regarding quality processes and standards.
  • Sign off on first article and transfer documentation.
  • Oversee records and document control processes.
  • Oversee quality control activities for the designated operations area, manage quality associates, and enforce standards so that only products meeting company and customer specifications are released.
  • Drive process improvements, provide coaching and training, deliver regular performance metrics on rejection trends, rework rates, and on-time delivery, own rework decisions, coordinate with operations on non-conformities, and support corrective and preventive action activities to sustain the quality system.

Desired Qualifications

  • Experience with sports trading cards is a plus.
  • Print industry experience is a plus.
  • Bilingual Spanish-speaking ability is a plus.
  • Strong attention to detail and analytical skills.
  • Strong communication and interpersonal abilities.

About the Company

Fanatics

China-based licensed sports merchandise retailer

Fanatics China is a joint venture between Fanatics Inc. and Hillhouse Capital that localizes and scales licensed sports merchandise for China. It designs, manufactures, and markets fan gear for Chinese consumers, operating a multi-channel model that includes building and running e-commerce sites for global leagues and teams, exploring online marketplaces, and developing physical retail concepts. Its product workflow combines technology, data, and on-demand manufacturing to manage the entire supply chain, enabling fast response to demand. The company differentiates itself through a China-focused approach backed by Hillhouse’s network and investments, its end-to-end vertical commerce model, and partnerships with hundreds of sports organizations, which together help it navigate China’s complex retail landscape. The goal is to satisfy a previously underserved Chinese market for licensed sports merchandise by creating localized products and channels that connect fans with official gear.

Company size
10,001+
Company stage
Growth Equity (Venture Capital)
Total funding
$5.2B
Headquarters
Huangpu, China
Founded
1995

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