Future Talent Trainee

Job Description

Job Responsibilities

Your progression and performance will be reviewed at each key department rotation, equipping you with all the tools & skills required to succeed. Whilst this format may change be subject to business needs, the core departments you can expect to experience include:

• Sales: Support customers through the Tesla purchase journey across retail, virtual, and field sales. Educate customers on the product, handle enquiries in person and remotely, and build confidence in real customer conversations.
• Delivery: Support the end-to-end delivery experience across our delivery channels. Manage customer pipelines, communicate before collection, support readiness steps including finance, trade-ins and registration, assist with vehicle preparation, and contribute to a high-quality vehicle handover.
• Service: Rotate through Tesla’s Service operation across Front of House, Parts, and Workshop. Support the customer journey, vehicle parts processes, and common vehicle service maintenance procedures alongside the team.
• Elective Rotation: This final rotation will correlate with your potential future role post-programme, and a great chance to dive deeper in your chosen business area.

Your journey doesn’t end with the programme. Working alongside our people-focused leadership team, subject to your performance, you’ll have the opportunity to map out your potential future career trajectory within Tesla. Upon completion of the programme you will be given the opportunity to apply for any available full-time roles across the UK that align with your strengths and aspirations.

Job Requirements

• Holding a Full UK or EU Driving Licence for at least 18 months by the time of start date
• Eager to embrace a fast-paced multi-departmental programme with unyielding enthusiasm & initiative
• Willingness to travel to different Tesla locations and/or events on a regular basis (dependent on your home site location, please note you may be required to commute to your closest available Tesla hub as part of your delivery rotation)
• Excellent written and verbal communication skills
• Highly responsive to constructive feedback, with a track record of applying notes and raising your standard
• Ability to manage competing demands whilst maintaining a high quality of work.
• A friendly, open demeanour with ability to maintain confidentiality at all times
• Ability to apply first principles thinking, challenge the status quo, and execute new ideas.
• An excellent multi-tasker with proven problem-solving abilities
• Ability to maintain professionalism and always represent Tesla in a positive manner
• Not be in full-time education when the programme starts (we are also currently unable to hire gap year students)