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Macy's

Retail fashion and home goods retailer

Retail Sales Specialist

Retail SalesConfirmed live in the last 24 hours
Full-timeMiami, FL, USAIn-person

About the Job

Requirements

  • Candidates with a high school diploma or equivalent are encouraged to apply.
  • Minimum 1 year of previous merchandising or retail experience is required.
  • Ability to effectively communicate and present information to customers, peers, and all levels of management.
  • Ability to perform basic math functions, including addition, subtraction, multiplication, and division, and use a calculator.
  • Ability to work independently and as part of a team.
  • Good time management skills.
  • Ability to follow through on projects in a timely manner.
  • Comfort with using computers and frequent use of radio frequency equipment.
  • Flexibility with scheduling and availability to work retail hours, which may include days, evenings, weekends, and holidays.
  • Ability to stand for at least two consecutive hours and move constantly throughout the shift.
  • Ability to occasionally stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to lift or move at least 30 pounds.
  • Regular and dependable attendance and punctuality.

Responsibilities

  • Deliver a memorable customer experience.
  • Drive vendor sales by consistently demonstrating exceptional selling skills.
  • Partner with the Customer Experience Manager to identify business-driving opportunities that increase top-line sales.
  • Ensure the customer is always the priority and provide an exceptional customer experience.
  • Leverage product knowledge to increase sales by educating and assisting customers in making the best choice.
  • Convert customers into clients.
  • Maintain high customer-readiness standards by delivering a clean, neat, easy-to-shop store environment and executing shortage-prevention initiatives.
  • Perform other customer-facing, vendor-specific duties as needed.
  • Perform other duties as assigned.
  • Foster an environment of acceptance and respect that strengthens relationships and ensures authentic connections with colleagues, customers, and communities.

About the Company

Macy's

Retail fashion and home goods retailer

Macy's operates a large-scale retail network for fashion and home goods, combining brick-and-mortar stores with its online platform macys.com to reach a broad customer base. It offers clothing, accessories, jewelry, beauty products, shoes, and home essentials for men, women, and children through both in-store and online channels. Revenue comes from product sales at a markup, plus a branded credit card and promotions and loyalty programs. Its goals are to serve a wide audience with accessible fashion and home goods and to build customer loyalty through convenient services like free shipping thresholds and free in-store pickup, along with competitive pricing and financing options.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1858

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