T

Tesla

Makes electric cars, robotaxis and grid batteries

Delivery Experience Specialist

Checkout & Customer ServiceConfirmed live in the last 24 hours
Full-timeToyonaka, Osaka, JapanNo salary listedIn-person

About the Job

Requirements

  • At least two years of work experience, with a record of achieving targets in a service-focused industry; automotive expertise is not required.
  • Ability to work in an organized manner and communicate effectively.
  • Ability to contribute proactively to a team and work toward achieving goals.
  • Ability to solve problems, prioritize multiple projects, and meet business-critical deadlines.
  • Attention to detail and ability to use reporting tools.
  • Ability to work nights, weekends, and holidays in a retail environment.
  • A standard driver's license, at least two years of driving experience, and a clean driving record with no accidents or violations.

Responsibilities

  • Prepare vehicle delivery explanations and arrangements suited to customers' needs.
  • Create daily and weekly reports and analyze delivery performance to improve productivity and prevent delays, providing customers with an excellent experience.
  • Maximize the delivery schedule.
  • Work closely with Tesla Advisors (sales) to support smooth customer deliveries, and contact customers about deliveries when needed.
  • Coordinate closely with support teams, including Order Operations, Vehicle Registration, Used Vehicles, and Fleet, as well as Service and Logistics, to smoothly coordinate deliveries, vehicle movements, and other activities.
  • Perform additional tasks and projects according to business needs, including Sales and Delivery.
  • Give presentations and support sales and deliveries related to the Tesla ecosystem.
  • Assist with internal training and training new employees.

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Austin, TX
Founded
2003

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