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New Era Technology

Global IT services provider with SAP

Project Manager

Project ManagementConfirmed live in the last 24 hours
Full-timeKuala Lumpur, Federal Territory of Kuala Lumpur, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • A bachelor's or professional degree in Computer Science or Information Technology, or equivalent, is required.
  • At least five years of experience managing IT projects and system implementation or enhancement, including at least three full-lifecycle system implementations, is required.
  • Experience managing technical projects is required; preferred domains include Core Insurance system (AS400) transformation, insurance product launches, Insurance Point-of-Sales systems, Agent/Customer/Claim Portals, corporate websites, and Data Lakes.
  • Experience managing at least five full-time team members, excluding the implementation vendor, is required.
  • Familiarity with Bank Negara Malaysia’s Risk Management in Technology guidelines is required to ensure compliance and effective risk controls in technology initiatives.
  • Practical knowledge of project management methodologies such as Waterfall, Agile, and Kanban is required.
  • Advisory skills, including the ability to analyze, troubleshoot, support, challenge, and advise other project and program managers, are required.
  • Interpersonal and relationship-management skills, including engaging, communicating with, influencing, and negotiating with senior management and stakeholders, are required.
  • Critical-thinking and problem-solving skills are required.
  • Verbal, written, and presentation communication skills are required.
  • Good interpersonal and negotiation skills are required.
  • Project financial cost-management skills are required.

Responsibilities

  • Manage tactical and transformation projects and technology implementation throughout the project lifecycle.
  • Identify, document, analyze, and challenge internal and external customer requirements as needed to ensure projects meet business needs and strategic aims.
  • Undertake detailed project planning and documentation, including deliverables, success criteria, benefits management, dependencies, change control, and risk management; escalate risks and issues as needed.
  • Ensure compliance with project governance and standards in the PMO Governance Framework.
  • Communicate the roles and responsibilities defined in the project organization structure.
  • Resolve issues and mitigate risks without compromising the timeline.
  • Define and validate project scope, objectives, deliverables, and success criteria.
  • Develop detailed project plans and secure required resources, budget, and project team structure.
  • Identify and manage project risks, assumptions, dependencies, and mitigation plans.
  • Establish project governance, reporting cadence, and escalation mechanisms.
  • Develop stakeholder engagement and communication plans to ensure alignment and commitment.
  • Conduct project kick-offs to prepare for execution.
  • Develop work breakdown structures for resource allocation and identify dependencies.
  • Define and communicate project-team and vendor roles and responsibilities to align expectations and accountabilities.
  • Create and maintain work schedules, milestones, and critical paths for timely completion.
  • Establish and maintain regular progress reviews, SDLC tollgate reviews, and prioritization and escalation discussions.
  • Ensure implementations comply with company processes and Bank Negara Malaysia and RMIT regulations.
  • Understand technical issues, escalate them as needed, and drive them to resolution.
  • Use metrics to track progress, identify issues, make decisions, and drive improvements.
  • Anticipate project risks and issues and identify resources, corrective actions, or leadership escalations needed to maintain timelines.
  • Manage change using verification techniques to assess impact, evaluate options, estimate cost, and present justifications for approval by the Project Sponsor or PSC.
  • Identify and escalate project interdependencies and propose mitigations for associated risks.
  • Follow established project governance and project-management methodologies.
  • Close projects with proper stakeholder handover and acceptance, and submit files to the PMO project repository.
  • Formalize the support model for project closure.
  • Conduct post-implementation reviews and share lessons learned.
  • Chair project status meetings or lead problem-solving meetings to reach conclusions and agreement on resolutions.
  • Perform risk management to mitigate identified risks.
  • Oversee project communications, address communication gaps with timely messages, guidance, and direction, drive decisions, and update stakeholders.
  • Manage Project Sponsor expectations throughout the lifecycle and obtain buy-in from key stakeholders and senior management.
  • Adopt project governance standards and ensure desired outcomes and original intent are achieved.
  • Formalize the project organization structure, roles and responsibilities, persons in charge, and key deliverables.

Desired Qualifications

  • Professional certification in project management is preferred; PMP certification and/or Scrum Master certification is an added advantage.
  • Priority is given to candidates with experience or domain expertise in general or life insurance products, digital, big data, analytics, artificial intelligence, infrastructure, or cloud.
  • Experience driving and managing the end-to-end RFP/RFQ process is an added advantage, including working with cross-functional teams to prepare RFP/RFQ packs, evaluating vendor proposals, and overseeing the selection process.
  • Experience developing comprehensive business cases, including cost-benefit analysis, risk assessment, and strategic alignment with organizational objectives, is an added advantage.
  • Malaysian nationality or Malaysian permanent-resident status is preferred.
  • Availability to join immediately or with up to 30 days' notice is preferred.

About the Company

New Era Technology

Global IT services provider with SAP

New Era Technology is a global technology solutions provider that helps organizations transform their IT landscape. It offers design, installation, and ongoing technical support across offices in the Americas, EMEA, and APAC, with a focus on digital transformation, data solutions, and managed services for business collaboration. Its services are built around SAP and Microsoft platforms, powered by a team of 500+ consultants who use data insights to tailor and implement technology solutions. The company differentiates itself through its global reach, large professional team, and proven track record (CRN’s 2024 Solution Provider 500), as well as its growth strategy that includes acquisitions like Aptude to expand capabilities. The goal is to enable clients to modernize and optimize their technology environment, improve collaboration, and run managed services efficiently, helping them achieve measurable business outcomes.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
2023

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