Desktop / Endpoint Engineer

SEI is seeking a Desktop/Endpoint Engineer.  Join a team responsible for delivering a secure, modern, and reliable endpoint experience across a global enterprise. As a Desktop Engineer, you will independently support core endpoint services while continuing to deepen your expertise in Microsoft Intune, MECM/SCCM, Windows 11, Autopilot, endpoint security, software deployment, and automation.

This opportunity is designed for an endpoint or desktop professional with foundational experience who can support routine deployments and troubleshooting and is ready to grow their skills by contributing to smaller engineering initiatives with guidance from senior team members.

What you will do:

Endpoint Administration & Support

·   Support and maintain enterprise endpoint management platforms across a global environment.

·   Manage device provisioning, software deployment, patch management, and compliance monitoring.

·   Manage endpoint configurations using Microsoft Intune and MECM/SCCM.

·   Monitor endpoint health and troubleshoot device management issues.

Modern Workplace Technologies

·   Build and maintain Microsoft Intune configuration profiles, compliance policies, and device enrollment processes.

·   Support Windows Autopilot provisioning and enrollment activities.

·   Contribute to Windows 11 deployment and modernization initiatives.

·   Identify opportunities to improve endpoint management, automation, and user experience.

Application Deployment & Lifecycle Management

·   Package, test, deploy, and support enterprise applications.

·   Monitor software deployment success and resolve installation issues.

·   Prepare and support application change requests through established change management processes.

·   Coordinate assigned application rollout activities.

Security & Compliance

·   Administer endpoint security technologies including BitLocker, LAPS, Microsoft Defender, and device compliance policies.

·   Support security initiatives designed to protect enterprise devices and data.

·   Monitor compliance and coordinate remediation activities.

Technical Troubleshooting

·   Provide Level 2/3 support for operating system, application, and endpoint management issues.

·   Investigate and resolve device deployment, compliance, and configuration problems.

·   Work closely with Service Desk, Infrastructure, Security, and Engineering teams.

·   Participate in an after-hours support rotation as needed.

What we need from you: 

·   Bachelor's degree in Computer Science, MIS, Information Technology, or equivalent practical experience.

·   3 years of experience in endpoint support, desktop engineering, systems administration, or a related technology role.

·   Experience supporting Windows desktop operating systems in an enterprise environment.

·   Working experience with Microsoft Intune, MECM/SCCM, or comparable endpoint management platforms.

·   Ability to independently manage routine deployments and troubleshoot complex endpoint issues.

·   Strong analytical, problem-solving, communication, and collaboration skills.

·   Readiness to own smaller engineering initiatives and continue developing cloud management and automation skills.

What we would like from you:

·   Experience administering Microsoft Intune and MECM/SCCM preferred.

·   Working knowledge of Windows Autopilot and PowerShell scripting desired.

·   Experience with Active Directory, Group Policy, BitLocker, Microsoft Defender, or LAPS preferred.

·   Experience with application packaging, software deployment, patching, and change management.

· Exposure to macOS device management, VDI technologies, or large enterprise networks.

SEI’s competitive advantage:

To help you stay energized, engaged and inspired, we offer a wide range of benefits including comprehensive care for your physical and mental well-being, a strong retirement plan, tuition reimbursement, support for working parents and flexible Paid Time Off (PTO) so you can relax, recharge and be there for the people you care about. 

Benefits include healthcare (medical, dental, vision, prescription, wellness, EAP, FSA), life and disability insurance (premiums paid for base coverage), 401(k) match, education assistance, commuter benefits, up to 11 paid holidays/year, 21 days PTO/year pro-rated for new hires which increases over time, paid parental leave, back-up childcare arrangements, paid volunteer days, a discounted stock purchase plan, investment options, access to thriving employee networks and more.

We are a technology and asset management company delivering on our promise of building brave futures (SM)—for our clients, our communities, and ourselves.  Come build your brave future at SEI.  

The position title reflected in this job description is aligned with SEI's current internal job architecture. As part of SEI's role and career framework, internal job titles may not directly correspond to external market titles and may differ from titles previously assigned during an employee's tenure or at the time of hire.

SEI is an Equal Opportunity Employer and so much more…

After over 50 years in business, SEI remains a leading global provider of investment processing, investment management, and investment operations solutions. Reflecting our experience within financial services and financial technology our offices encompass an open floor plan and numerous art installations designed to encourage innovation and creativity in our workforce. We recognize that our people are our most valuable asset and that a healthy, happy, and motivated workforce is key to our continued growth. At SEI, we’re (literally) invested in your success. We offer our employees paid parental leave, back-up childcare arrangements, paid volunteer days, education assistance and access to thriving employee networks. 

SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

AI Acceptable Use in the application and interview process:

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives.  If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.