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Propark Mobility

Parking management and valet services provider

Garage Ambassador

Customer Experience & SupportConfirmed live in the last 24 hours
Full-timeColumbus, OH, USA$15 /hr

About the Job

Requirements

  • Ability to read, comprehend, and communicate effectively verbally and in written correspondence.
  • Customer service experience.
  • Ability to communicate professionally and effectively.
  • Ability to work unsupervised.
  • Ability to speak, read, and comprehend English.
  • Ability to work multiple facility locations and remain flexible.
  • Ability to handle challenging and emotionally charged situations.
  • Ability to stand, walk, sit, use hands and fingers, handle tools or controls, reach, talk, and hear; occasionally lift or move objects up to 10 pounds.

Responsibilities

  • Provide excellent customer service to clients, customers, and employees.
  • Greet customers, respond promptly to correspondence, resolve problems, display a caring attitude, and develop rapport with customers.
  • Assist customers in elevator lobbies and lanes.
  • Promote good customer relations by providing customer satisfaction with a friendly demeanor and can-do attitude.
  • Perform other duties as assigned based on operational needs.
  • Complete small cleaning tasks when asked by local management.
  • Complete special project assignments, including event coverage at OSU Stadium and Schottenstein Center.

Desired Qualifications

  • High school degree.
  • Parking and/or university operations experience.
  • Knowledge of The Ohio State University campus.

About the Company

Propark Mobility

Parking management and valet services provider

Propark Mobility provides parking management and valet services, along with broader mobility solutions, for a range of clients including commercial properties, healthcare facilities, airports, and hotels across the United States. Its offerings combine technology and human staff to run efficient parking operations, manage valet services, and support shuttle programs. Revenue comes from service contracts, parking fees, and value-added services like valet and shuttle operations. The company differentiates itself through a technology-enabled, service-focused approach that serves diverse sectors and emphasizes customer satisfaction and operational excellence across its properties. Its goal is to transform the parking and mobility landscape by delivering effective parking solutions and leading in mobility innovation.

Company size
501-1,000
Company stage
Seed
Total funding
$400K
Headquarters
Hartford, CT
Founded
1984

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