L

LivaNova

Cardiopulmonary and neuromodulation medical devices

Technical Service Specialist

Full-TimeUpdated on 10/15/2026
No salary listed
Mid
Bachelor's
Bogotá, Bogota, Colombia
In PersonTravel approximately 75% of the time, primarily within Colombia.
Field ServiceEquipment Field Service

About the job

Requirements
  • A technical degree in Electrical, Electronics, or a related technical field is required.
  • Previous field service experience is required; experience supporting medical devices or other complex technical equipment is ideal.
  • Hands-on experience with equipment installation, preventive and corrective maintenance, troubleshooting, and technical support is required.
  • Strong analytical, problem-solving, and organizational skills are required, including the ability to manage multiple service priorities.
  • A strong customer-service orientation and the ability to work effectively with customers, distributors, and cross-functional teams are required.
  • The ability to work independently in the field and take ownership of service activities is required.
  • Advanced English proficiency is required.
  • Availability to travel approximately 75% of the time, primarily within Colombia, is required.
Responsibilities
  • Perform field service activities, including installation, preventive and corrective maintenance, equipment upgrades, troubleshooting, and technical support.
  • Manage service orders, customer complaints, and service calls, ensuring accurate documentation, timely follow-up, and compliance with service-level agreement requirements.
  • Prepare technical service quotations, manage spare parts orders, and monitor inventory levels in coordination with the Import team.
  • Maintain an organized and efficient service workshop in accordance with 5S principles.
  • Support the implementation and management of the HLM service contract portfolio, including new service packages and differentiated contract options.
  • Monitor service performance indicators and ensure all relevant service data is recorded accurately and on time.
  • Partner with Quality and other cross-functional teams to improve service procedures, support standard operating procedure implementation, and drive continuous improvement.
  • Provide technical service training and support to customers and distributors as required.
Desired Qualifications
  • Experience supporting medical devices or other complex technical equipment.

About the company

L

LivaNova

View
Website

LivaNova makes devices for heart surgery and neuromodulation therapies. Its neuromodulation products use an implanted generator with a lead that delivers electrical stimulation to the vagus nerve to help treat epilepsy and difficult-to-treat depression. In cardiac care, its devices support surgeons and clinicians during heart procedures, while the company has narrowed its portfolio to focus on these core areas. The goal is to improve outcomes for epilepsy and cardiac surgery and pursue growth in related areas like sleep apnea therapy.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

London, United Kingdom

Founded

2015

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Simplify's Take

What believers are saying

  • 2Q 2026 revenue guidance rose to 8%–9%, driven by cardiopulmonary and epilepsy.
  • January 2026 Medicare reimbursement increases boosted VNS economics for epilepsy procedures.
  • Next-generation MRI-compatible aura6000 is targeted for 2027, expanding the OSA commercial runway.

What critics are saying

  • Third-party oxygenator and component shortages still constrain Essenz output and 2026 growth.
  • Heater-cooler litigation payments hit cash flow in 2026, with another $400 million expected.
  • Inspire and Nyxoah pressure OSA adoption, while CMS still delays treatment-resistant depression coverage.

What makes LivaNova unique

  • March 2026 aura6000 FDA approval gave LivaNova unique hypoglossal stimulation without CCC warning.
  • Essenz heart-lung machines and consumables anchor cardiopulmonary scale, with China launch in August 2025.
  • PolySync reprogramming lifted OSA response to 84.5%, strengthening LivaNova's differentiated platform economics.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k) Retirement Plan
  • Employee Stock Purchase Plan
  • Flexible Work Hours
  • Paid Vacation

Company News

Yahoo Finance
Sep 11th, 2026
LivaNova director sells 17% of stake for $131,500

LivaNova director Francesco Bianchi sold 1,650 ordinary shares for $131,500 on 31 August 2026, according to an SEC Form 4 filing. The shares were sold at $79.72 each, whilst the stock closed at $80.16 the following day. The sale represented 17% of Bianchi's directly held shares prior to the transaction. Following the disposition, the director now holds 7,934 shares directly. LivaNova develops therapeutic medical devices across three segments: Cardiopulmonary products including oxygenators and heart-lung machines, Neuromodulation devices such as the VNS Therapy System, and Advanced Therapies solutions. The company has a market capitalisation of $4.3 billion and generated $1.5 billion in revenue over the trailing twelve months.

Business Wire
Jun 16th, 2026
LivaNova's PolySync programming achieves 84.5% response rate in obstructive sleep apnoea study

LivaNova has announced that its PolySync programming algorithm achieved an 84.5% cumulative response rate in patients with moderate to severe obstructive sleep apnea treated with proximal hypoglossal nerve stimulation. The findings were presented at SLEEP 2026 by lead author Alan Schwartz. The results build on LivaNova's OSPREY trial, which reported a 65% responder rate after 12 months. In the PolySync substudy, patients who initially did not respond underwent reprogramming using simultaneous-contact stimulation, converting most into responders and significantly improving outcomes. The approach was well tolerated with no serious adverse events. PolySync will be available with LivaNova's commercial product. The company is preparing its next-generation obstructive sleep apnea device for FDA submission in the second half of 2026, featuring MRI compatibility and rechargeable battery technology.

Business Wire
Jun 11th, 2026
Jette Nygaard-Andersen joins LivaNova board as medtech company reshuffles directors

LivaNova, a medical technology company, has appointed Jette Nygaard-Andersen to its Board of Directors following its Annual General Meeting on 10 June. Nygaard-Andersen currently chairs Coloplast A/S, a Danish medical device company, and previously served as CEO of Entain plc and in senior roles at Modern Times Group AB. The appointment coincides with Dr Sharon O'Kane stepping down after 10 years on the board. Brooke Story will succeed O'Kane as Chair of the Nominating and Corporate Governance Committee, whilst Peter Wilver assumes leadership of the Compensation and Human Capital Management Committee. LivaNova develops medical solutions for neurological and cardiac conditions, employs approximately 3,300 people, and operates in over 100 countries.

Yahoo Finance
May 6th, 2026
LivaNova posts 10% organic growth in Q2 driven by cardiopulmonary momentum and neuromodulation gains

LivaNova reported 10% organic revenue growth in Q2 2025, driven by cardiopulmonary business momentum and solid neuromodulation performance across all regions. The company also delivered operating margin expansion and strong cash generation. The company announced key clinical milestones, including long-term results from the CORE-VNS study showing an 80% median seizure reduction at 36 months for focal onset seizures and 95% for focal to bilateral tonic-clonic seizures in drug-resistant epilepsy patients. LivaNova initiated the process with CMS to seek national Medicare coverage for VNS therapy in treatment-resistant depression patients, supported by five peer-reviewed publications from the RECOVER study. The company's obstructive sleep apnea programme remains in FDA review, with management expressing confidence in its proximal hypoglossal nerve stimulation technology.

Yahoo Finance
May 6th, 2026
LivaNova posts 13% organic revenue growth in Q3, driven by cardiopulmonary surge and epilepsy gains

LivaNova reported 13% organic revenue growth in Q3 2025, driven by strong performance in cardiopulmonary and epilepsy businesses. The cardiopulmonary segment generated $203 million in revenue, up 16% year-over-year, with heart-lung machine revenue growing over 20%. The company saw accelerated placements of its Essenz heart-lung machines, with most installations in developed markets. LivaNova launched Essenz in China, its second-largest market, in August, with positive early feedback. However, expansion remains constrained by third-party component supply despite progressing manufacturing capacity plans. LivaNova unveiled a refreshed brand identity and new strategic framework, which will be detailed at its investor day on 12 November. The company is focusing on near-term performance whilst investing in core businesses and developing programmes for obstructive sleep apnoea.