Xerox

Document technology and services provider

Invoice to Cash Representative

Accounts Payable/ReceivableConfirmed live in the last 24 hours

Full-timeBudapest, HungaryNo salary listed

About the Job

Requirements

A university or college degree is required.
At least 2 years of work experience in an accounts receivable, finance, or accounting function is required.
Fluency in English and German is required.
Solid knowledge of Microsoft Office is required.
Communicate effectively with internal and external customers in English and the supported country's language.
Apply problem-solving, critical thinking, and attention to detail.
Be proactive, open-minded, resilient, flexible to change, and able to learn quickly and work as part of a team.

Responsibilities

Proactively monitor and collect accounts receivable by contacting clients via email or phone before the due date.
Send aging statements, invoice copies, and other documents customers need to process payments, and initiate conference calls with customer accounts-payable teams to discuss account status or issues.
Communicate payment remittance details to Cash Application so payments can be applied appropriately.
Escalate payment delays through the established escalation process and follow the dunning process.
Provide accurate information for forecasting and historical reports, applying appropriate root-cause analysis.
Investigate issues and provide appropriate solutions.
Coordinate with internal teams on invoicing issues and concerns and ensure timely resolution.
Ensure delinquent items, especially those aged over 90 days, are cleared in a timely manner.
Provide accurate information in Credit Block Reports to the Credit Management team to support release of orders from credit block.
Verify unapplied cash on accounts and apply it correctly.
Meet defined Service Level Agreements in collection and account management activities.
Contribute to achieving defined Invoice to Cash Key Performance Indicators.

Desired Qualifications

Any additional language is an advantage.
Experience with SAP or Power BI is an advantage.

About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

JOB FUNCTION

GBS (Global Business Services) supports multi-level function services with common governance and consistent management framework. Manages global process standards and common systems to enable revenue – and convert it to cash with speed, accuracy, predictability, and cost discipline

Invoice to Cash (I2C) within GBS integrates business applications: accounts receivable, cash collection, cash application and related business processes.

ROLES, RESPONSIBILITIES AND AUTHORITY

The Invoice to Cash (I2C) representative:

Proactively monitors and collects accounts receivable by contacting clients via email and/or phone before due date.
Sends aging statement, invoice copies and other documents needed by customers to process payment, initiates conference calls with customer’s A/P to discuss account status or any issues on the account.
Communicates payment remittance details to Cash Application to apply payments accordingly.
Ensures that any payment delays are escalated accordingly through the established escalation process and following the dunning process.
Provides accurate information for forecasting purposes and in historical reports applying proper root-cause analysis.
Investigates issues in order to provide the most appropriate solution to address them.
Coordinates with internal teams on invoicing issues and concerns, ensures that these are resolved timely.
Makes sure that delinquent items are cleared in a timely manner, especially those that are aging (over 90)
Responsible to provide accurate information in Credit Block Reports to Credit Management team in order to release order from credit block.
Verifies any unapplied cash on the account and applies it correctly.
Ensures that defined Service Level Agreements (SLAs) are met in the performance of collection and account management activities;
Contributes to delivering defined I2C Key Performance Indicators (KPIs)

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

EDUCATION & EXPERIENCE

University or college degree
2+ years work experience in accounts receivable/finance/accounting function
Fluent in English and in German
Any additional language is an advantage
Solid MS Office knowledge
Experience with SAP / Power BI is an advantage

SKILLS

Must be able to communicate well with internal and external customers in English and the supported country’s language
Has a problem-solving mindset
Proactive, open-minded, resilient, and flexible to changes
Has keen attention to details
Critical Thinking - using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Ability to learn quickly
Team player

WORKING CONDITIONS

Full time (40 h/w)
Hungary/Budapest
Hybrid (Work from Home & Onsite)
EMEA working hours

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About the Company

Xerox

Document technology and services provider

Xerox specializes in document technology and services. It provides printers, copiers, and related document management solutions for businesses, helping them create, store, reproduce, and share documents efficiently. The core technology behind its early products came from xerography, a dry-printing process, which enabled automated copying of plain paper documents. Over time Xerox expanded into services such as managed print and workflow optimization for organizations. The company differentiates itself through a long history of research and development, including the Palo Alto Research Center (PARC), which produced foundational ideas in computing and networking that influenced the broader tech industry, even though Xerox did not always commercialize those inventions itself. Xerox’s goal is to help customers improve productivity and document workflows by providing reliable hardware, software, and services that streamline the way people create and handle information.

Company size: 10,001+
Company stage: IPO
Headquarters: Norwalk, CT
Founded: 1906

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