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Concentrix

Global BPO offering customer engagement services

Sales Representative - Customer Acquisition, Bilingual

Account ExecutiveConfirmed live in the last 24 hours
Full-timeBogotá, Bogota, ColombiaNo salary listedIn-person

About the Job

Requirements

  • At least 6 months of experience working in business-to-business sales or at least 1 year of experience in business-to-consumer sales.
  • English proficiency at B2 level or higher.
  • Experience with cold calling.
  • Experience working with Salesforce.com or a similar customer relationship management system.
  • Prior success in achieving personal and team sales quotas or goals.
  • Experience in high-volume calling.
  • Experience learning new technology and data.
  • Problem-solving skills.
  • Excellent knowledge of Microsoft Office programs.
  • Experience working from home or willingness to do so.

Responsibilities

  • Provide accurate weekly, monthly, and quarterly sales forecasts.
  • Maintain mastery of product knowledge and technical understanding of services to assess client requirements.
  • Initiate steps to address customer concerns or roadblocks that prevent satisfaction or product usage.
  • Manage external competitive pressures and handle objections to retain customers or win new customers.
  • Manage a high volume of daily customer contacts through phone and email, with most communication outbound.
  • Work with the team and management to provide a professional experience during all interactions with customers and prospects.
  • Maintain the customer management system (CRM) to ensure all relevant data is captured.
  • Undertake sales activities that may include lead qualification, lead conversion, health checks, acting as the voice of the customer, or renewing contracts.
  • Work with a team and report directly to a Sales Manager.

About the Company

Concentrix

Global BPO offering customer engagement services

Concentrix provides global technology and BPO services, helping recognized brands grow and run operations more efficiently through end-to-end solutions that include customer engagement, digital transformation, and IT services. It leverages AI, APIs, and advanced analytics to tailor offerings and act as a seamless extension of each client, delivering consistent experiences across regions. Its differentiators are large-scale, technology-enabled capabilities, data-driven insights, and sector-specific expertise that enable integrated, customized solutions. The company aims to help clients achieve strategic goals by accelerating digital transformation and improving customer interactions with reliable, globally consistent service.

Company size
10,001+
Company stage
IPO
Headquarters
Newark, CA
Founded
1969

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