C

CXG

Advises luxury brands on retail customer experience

Project Coordinator Intern

InternshipUpdated
No salary listed
Paris, France
HybridHybrid work in the Paris office.
Project & Program ManagementProject Management

About the job

Requirements
  • Interest in the retail or luxury industry and customer experience.
  • Ability to perform mostly administrative, coordination, and problem-solving tasks.
  • Perfect spoken and written English.
  • Organizational skills and project management ability.
  • Attention to detail.
  • Excellent Excel and PowerPoint skills.
  • Ability to manage tasks autonomously.
  • Excellent interpersonal skills.
Responsibilities
  • Assist Customer Success Managers with day-to-day operations, including preparing internal briefs and presentations, invoicing, and coordinating with other internal teams.
  • Support the regional Vice President with cross-functional tasks, including consolidating market data and maintaining key business trackers.
  • Have the opportunity to shadow Customer Success team members in client meetings and participate in internal calls where teams are trained on new services and methodologies.
Desired Qualifications
  • Data visualization skills.

About the company

C

CXG

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Website

CXG advises premium and luxury brands on how customers experience their shops and digital services, then designs changes to improve retail performance. Its work spans research into buying habits, customer service measurement and consulting on store operations, alongside training for managers and sales teams. Brands hire CXG to map customer journeys, identify gaps between their service promises and actual results, and put changes into practice through tailored consulting and learning programs. The firm combines its own specialists with independent evaluators and learning consultants to carry out client projects. Founded in 2006, CXG is headquartered in Dubai, United Arab Emirates.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Dubai - United Arab Emirates, United Arab Emirates

Founded

2006

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Simplify's Take

What believers are saying

  • Investment backs expansion: CXG announced Cervinvest's minority funding in October 2026 for acquisitions and technology development.
  • Staff get first access abroad: CXG advertises vacancies internally before opening international mobility opportunities externally.
  • Training gains distribution: CXG's September 2026 partnership targets temporary luxury retail staff supplied by Middle East staffing firm THA.

What critics are saying

  • Luxury demand faces price resistance: CXG's industry review describes steep increases discouraging aspirational shoppers.
  • Contractor pay varies: CXG evaluator missions sometimes reward products or experiences, conditional on completion and required documents.
  • Internships have a fixed endpoint: CXG's hybrid Paris Project Coordinator Intern placement lasts six months.

What makes CXG unique

  • CXG draws on proprietary data: its October 2026 announcement reports a panel exceeding 90,000 premium and luxury consumers.
  • CXG links staff and shopper perspectives: Frontline Readiness supports comparisons between employee surveys and customer evaluations.
  • CXG Leap travels with clients' systems: its luxury-training library plugs into their learning platforms in 20 languages.

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Benefits

  • Flexible Work Hours
  • Hybrid Work Options