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Ulta Beauty

All-in-one beauty retailer with salons

Senior Endpoint Engineer

System AdministrationUpdated on Nov 13
Full-timeBolingbrook, IL, USA

About the Job

Requirements

  • A bachelor's degree in Computer Science, Engineering, Information Systems, or a related field, or equivalent practical experience.
  • At least 5 years of progressive enterprise end-user computing or endpoint engineering experience, including design, implementation, automation, integration, and production support.
  • Ability to lead complex incident resolution, root cause analysis, problem management, change implementation, and operational readiness.
  • Advanced experience with Microsoft Intune in a large, distributed retail, manufacturing, or healthcare environment with high device volumes, significant business impact, and limited downtime windows.
  • Advanced experience with Windows and macOS endpoint engineering, deployment, policy, application packaging, patching, security baselines, and troubleshooting.
  • Strong experience with Microsoft Entra ID, Microsoft 365, Microsoft Teams, Exchange, SharePoint, OneDrive, and Microsoft Graph APIs.
  • Strong PowerShell scripting and automation skills, plus experience with REST APIs, structured data formats, source control, and repeatable engineering practices.
  • Experience with ServiceNow ITSM, CMDB, asset or configuration data, and endpoint management integrations.
  • Knowledge of endpoint security, vulnerability remediation, certificate dependencies, identity controls, logging, monitoring, and enterprise best practices.
  • Experience developing technical designs, standards, test plans, runbooks, support documentation, and roadmaps.
  • Ability to evaluate products and vendor proposals, identify technical and operational risks, and translate findings into clear recommendations.
  • Familiarity with approved generative artificial intelligence, prompt engineering, or intelligent automation workflows applied to engineering and operations.
  • Ability to work effectively with technical teams, business partners, vendors, and leadership.
  • Ability to manage competing priorities in a fast-paced retail environment and deliver reliable outcomes with limited supervision.
  • Off-hours support, including 24x7 on-call participation and planned production changes, may be required.
  • Minimal travel may be required to visit stores or distribution centers or attend training or conferences.

Responsibilities

  • Design and administer Microsoft Intune for Windows endpoints, including enrollment, provisioning, application delivery, configuration profiles, compliance policies, security baselines, update management, reporting, and remediation, with emphasis on more than 10,000 endpoints at retail locations.
  • Partner with Security and Identity teams on Microsoft Entra ID, endpoint security controls, certificates, conditional access dependencies, privileged access, vulnerability remediation, and audit evidence.
  • Troubleshoot complex issues across devices, identity, network dependencies, cloud services, applications, integrations, and vendor platforms; coordinate root cause analysis and permanent corrective actions.
  • Deliver technical design and support for Microsoft 365 services, including Teams, Exchange, Outlook, SharePoint, OneDrive, and Office for the web.
  • Lead the End User Services team's portion of the project to migrate the on-premises Exchange server to the cloud.
  • Develop automation using PowerShell, Microsoft Graph APIs, platform-native remediation, reporting tools, and approved orchestration technologies.
  • Create engineering standards, support models, runbooks, knowledge articles, monitoring, dashboards, and technical documentation.
  • Ensure solutions meet architecture, security, privacy, change management, business continuity, disaster recovery, and operational support requirements.
  • Plan and execute production changes with appropriate testing, backout plans, communications, and validation, accounting for retail peak periods and established change freeze requirements.
  • Use approved artificial intelligence-assisted tools to accelerate analysis, scripting, testing, documentation, and operational response without compromising security, privacy, or quality.

Desired Qualifications

  • Experience mentoring engineers or providing technical leadership.

About the Company

Ulta Beauty

All-in-one beauty retailer with salons

Ulta Beauty operates a nationwide beauty retailer that combines a broad range of products—from affordable drugstore brands to high-end prestige labels—under one roof, plus in-store salon services. Its products are sold in physical stores and online, often via a loyalty program and partnerships like shop-in-shop concepts with Target. The model works by offering both mass-market and luxury beauty items in a single shopping trip, along with beauty services and digital channels that connect in-store and online experiences. The company differentiates itself from competitors by hosting a single destination for the full beauty spectrum, leveraging a large loyalty ecosystem, and integrating service offerings and strategic partnerships to reach more customers. Ulta’s goal is to maintain leadership as the primary one-stop beauty retailer, evolving its blend of physical and digital shopping to meet changing consumer needs.

Company size
10,001+
Company stage
IPO
Headquarters
Bolingbrook, IL
Founded
1990

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