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Fanatics

China-based licensed sports merchandise retailer

Director, Consumer PR & Communications

PR & CommunicationsUpdated on Nov 14
Full-timeNew York, NY, USA

About the Job

Requirements

  • At least 10 years of public relations or communications experience, ideally in consumer technology, sports, entertainment, fashion/luxury, or marketplace businesses.
  • Deep experience shaping consumer narratives for fast-moving brands and a proven track record of driving awareness and cultural relevance through earned media.
  • Strong media relationships across sports, consumer, lifestyle, and technology outlets, both traditional and new.
  • Strong writing and storytelling skills, including the ability to turn data, launches, and platform moments into compelling stories.
  • Fluency in sports, entertainment, and internet culture, including sound judgment about what will resonate and the importance of timing.
  • Experience building communications for a new product or category by creating frameworks rather than inheriting them.
  • Strong judgment in regulated environments and the ability to be creative within appropriate guardrails.
  • Ability to manage multiple products, priorities, and workstreams simultaneously.
  • Willingness to travel regularly to events and Fanatics offices for offsites and team meetings.

Responsibilities

  • Develop and lead a brand communications strategy that builds awareness, drives product adoption, and shapes how fans think and talk about Fanatics Sport and Casino, the Fanatics App, Fanatics One, and FanCash.
  • Tell the story of Fanatics Sport and Casino and the Fanatics App's innovation, including how the company is changing betting and prediction and offering experiences at the intersection of sports, culture, and commerce.
  • Cultivate relationships with consumer, sports, technology, lifestyle, and creator press to build credibility and secure coverage that reinforces Fanatics Betting & Gaming's position in the market.
  • Proactively place Fanatics Sport and Casino, the Fanatics App, Fanatics One, and FanCash in cultural and sports conversations by identifying real-time moments and translating them into earned media and creator-led visibility.
  • Use data storytelling, trend reports, partnerships, and cultural insights to create campaigns and moments that spark conversation with key audiences.
  • Partner with Marketing, Product, Legal, and Compliance to align storytelling with business priorities across the products.
  • Build distinct but cohesive narratives for each product, giving each its own voice while reinforcing the broader Fanatics ecosystem.
  • Define key performance indicators and reporting frameworks to measure media, influencer, and campaign effectiveness.
  • Build communications infrastructure, including messaging frameworks, media strategy, and creator playbooks.

Desired Qualifications

  • Experience in consumer technology, sports, entertainment, fashion/luxury, or marketplace businesses.

About the Company

Fanatics

China-based licensed sports merchandise retailer

Fanatics China is a joint venture between Fanatics Inc. and Hillhouse Capital that localizes and scales licensed sports merchandise for China. It designs, manufactures, and markets fan gear for Chinese consumers, operating a multi-channel model that includes building and running e-commerce sites for global leagues and teams, exploring online marketplaces, and developing physical retail concepts. Its product workflow combines technology, data, and on-demand manufacturing to manage the entire supply chain, enabling fast response to demand. The company differentiates itself through a China-focused approach backed by Hillhouse’s network and investments, its end-to-end vertical commerce model, and partnerships with hundreds of sports organizations, which together help it navigate China’s complex retail landscape. The goal is to satisfy a previously underserved Chinese market for licensed sports merchandise by creating localized products and channels that connect fans with official gear.

Company size
10,001+
Company stage
Growth Equity (Venture Capital)
Total funding
$5.2B
Headquarters
Huangpu, China
Founded
1995

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