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PetSmart

Retailer of pet products and services

Pet Bather

Personal Care & StylingConfirmed live in the last 24 hours
Full-timeEmporia, KS, USAIn-person

About the Job

Requirements

  • Successfully complete PetSmart’s Splash training and safety certification program.
  • Demonstrate proficiency in computer applications.
  • React under pressure and maintain composure.
  • Be flexible in scheduling and able to work evenings, weekends, and holidays as needed.
  • Demonstrate organizational skills and attention to detail and safety measures.
  • Demonstrate written and verbal communication skills.
  • Stand, walk, climb a ladder, and use hands to handle, feel, hold, and write; frequently reach with hands and arms, stoop, kneel, crouch, talk, and hear; and have depth perception.
  • Frequently lift and/or move up to 50 pounds and occasionally team lift and/or move more than 100 pounds.
  • Applicants must be over 18, except where local or state law provides otherwise.
  • Associates hired on or after March 2, 2026, must provide standalone grooming services for cats; associates hired earlier may elect cat-grooming training, after which cat grooming becomes an essential function.

Responsibilities

  • Provide a positive experience for pet parents and pets while delivering salon-specific services and upholding PetSmart’s vision, mission, values, and strategy.
  • Share responsibility for store cleanliness, recommending solutions for pet parents, and maintaining pet safety standards.
  • Handle the pet parent experience in person, over the phone, and at the sales register.
  • Greet pet parents, answer questions, and assist with salon reservations.
  • Perform check-in and check-out procedures.
  • Independently perform the full menu of bath and brush services and standalone services, including nail trims, teeth brushing, sanitary services, and standalone cat services, in accordance with PetSmart’s bathing standards and procedures.
  • Share health and wellness solutions with pet parents based on their pets’ needs.
  • Ensure a safe environment for associates, pets, and pet parents.
  • Take immediate action when a sick or injured pet is identified in the store and transport the pet to a veterinarian as needed.
  • Recommend, inform customers about, and sell merchandise and services.
  • Maintain total store cleanliness standards.
  • Assist and work in other departments as required; perform other assigned duties.
  • Participate in the company’s culture of Belonging and Recognition.
  • Follow all Company Policies and Procedures.

About the Company

PetSmart

Retailer of pet products and services

PetSmart operates a chain of retail stores and an online platform that sell pet products and provide pet services. The main offerings include pet food and supplies, along with services such as grooming, dog training, and boarding. The way it works is by direct sales through physical stores and online shopping, with added options like curbside pickup and same-day delivery, plus loyalty programs and promotional offers to encourage repeat business. What sets PetSmart apart from competitors is its combination of a wide range of products with integrated services for pet care (grooming, training, boarding) under one brand, plus convenient service options that streamline shopping and care for pets. The company aims to be a convenient, comprehensive destination for pet owners, enabling them to buy products and access pet care services in one place.

Company size
10,001+
Company stage
IPO
Headquarters
Phoenix, AZ
Founded
1987

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