Ophthalmic Assistant
About the job
- A welcoming, friendly, and empathetic approach when interacting with patients.
- Comfort using systems and new technology.
- Strong communication skills to explain diagnostic tests and ensure patients understand their treatment.
- Previous experience working with patients or in a customer-facing role is advantageous.
- Knowledge of eye physiology and treatment, or a keen interest in developing knowledge in this area, is advantageous.
- Competent use of all Office 365 programmes and comfort working with patient record systems or diagnostic programmes is advantageous.
- An excellent grasp of spoken and written English is advantageous.
- Experience handling varied data, such as patient records, GP and patient correspondence, and diagnostic test results, is advantageous.
- Must have the right to work in the UK.
- A Disclosure and Barring Service check is required for successful applicants.
- See patients each day and take them through a range of diagnostic tests, which are passed to a senior clinician to determine whether surgery or further treatment is required.
- Support patients and the multidisciplinary team in the theatre pathway to ensure a safe and positive patient journey.
- Explain diagnostic tests to patients and help put them at ease.
About the company
Newmedica provides specialized eye care services for NHS and private patients across 29 locations, focusing on cataract treatment with high-quality lenses. The care is delivered through consultant-led hospitals where doctors own and lead the facilities and directly participate in patient care, which supports personalized attention and better clinical outcomes. Patients experience short waiting times, with the goal of a first appointment within weeks and completion of treatment within eight weeks of referral. Revenue comes from NHS and private services, emphasizing continuity of care post-treatment. With over 10,000 cataract procedures performed, the company reports high patient satisfaction, with 99% of patients willing to recommend their services. In short, Newmedica consolidates patient-centered, consultant-led eye care with efficient timelines and strong post-treatment follow-up to improve outcomes and experience.
Company Size
N/A
Company Stage
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Total Funding
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Headquarters
London, United Kingdom
Founded
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Simplify's Take
What believers are saying
- Newmedica Oxfordshire passed 10,000 patients in February 2026, showing strong local demand.
- Its July 2026 report exposed 200,000 people on eye-care waiting lists, expanding addressable need.
- Best Workplaces 2026 recognition strengthens hiring, retention, and clinician recruitment across clinics.
What critics are saying
- NHS England reported 187,952 more referrals than treatments in 2025, stressing Newmedica’s referral funnel.
- Any CQC enforcement or quality failure would damage consultant trust and NHS contracting quickly.
- If commissioners centralize ophthalmology back into hospitals, Newmedica’s community model loses its core edge.
What makes Newmedica unique
- Specsavers has owned Newmedica since 2021, giving national optical distribution and referral reach.
- Consultant-led hospitals and CQC registration support surgical quality and faster treatment pathways.
- Newmedica’s community ophthalmology model targets NHS referrals outside overloaded hospital eye departments.
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Benefits
- Paid Vacation
- Paid Holidays
- Performance Bonus
- Wellness Program
- Gym Membership
- Commuter Benefits
- Life Insurance
- Training Programs
- Professional Development Budget
- Employee Discounts