About Faire

Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.

We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.

About the role

Our Client Platform Engineering team is responsible for the lifecycle and security of corporate endpoints. We support macOS, Windows, Chrome OS, iOS, and Android platforms. You will work cross-functionally to develop the best endpoint experience for Faire employees while providing world-class support as an escalation liaison for the IT Operations team. We care about good engineering practices that are secure, tested, and easy to maintain that can scale to thousands of users. As AI tools become part of daily workflows, you'll also help define how we deploy, secure, and govern them across the fleet.

What you'll do:

Design, build, and maintain automations across our endpoint management tech stack
Own patching, OS upgrade campaigns, and application packaging and deployment
Work closely with partner teams to design the best employee endpoint experience
Have a keen eye for security best practices running a growing, mixed fleet of global endpoints
Experience developing and deploying device trust
Knowledge of EDR best practices and triage
Exceptional customer service skills as you will be a point of escalation for the IT Operations team
Document, teach, communicate, and reinforce procedures and best practices for the IT Team and offer technical mentorship and troubleshooting assistance to junior team members
Set MDM controls and security posture for AI tools and agents on endpoints
Evaluate and roll out AI-powered IT tooling, and use AI-assisted automation to accelerate scripting, config management, and troubleshooting
Leverage AI-assisted automation to accelerate scripting, config management, and troubleshooting workflows

Qualifications:

5+ years managing a large distributed fleet of macOS and Windows devices
Hands on experience with an enterprise MDM such as Workspace ONE, Jamf, or Fleet
Proficiency in a shell (bash/zsh) and a scripting language (Ruby, Python, Golang)
Experience managing endpoints or servers at scale using code-based configuration management such as Chef, Ansible, Puppet, or SaltStack
Good understanding of Zero Trust or Beyond Corp concepts
Comfortable with complex projects and able to build proof of concepts quickly
Understands the importance of security, compliance, and privacy when working with personal data
Experience using AI coding assistants (e.g. Claude Code, Cursor) to build and maintain automation at scale
Familiarity with the security considerations of AI tools/agents on managed endpoints (or willingness to build this expertise)

Salary Range

San Francisco: the pay range for this role is $174,500 to $240,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.

Why you’ll love working at Faire

Move fast: You'll own meaningful problems that serve customers around the globe with the agency to move fast and see your results clearly.
Equipped to scale: We invest in what matters, including the latest enterprise AI tools, to help you work smarter and get more out of every day.
Best in class: Our team is full of sharp, kind, and generous colleagues who care about their craft and about helping you grow in yours.
Real rewards. Competitive pay, equity, and comprehensive benefits designed to support your life inside and outside of work.
Belonging: We're intentional about building an environment where every Faire employee has equal access to opportunities, growth, and success.

Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.

Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.

Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)

Privacy

For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)

About the company

Faire runs an online wholesale marketplace where independent retailers buy apparel, gifts, homewares, food, and other products from brands to stock their stores. Retailers search by category, compare wholesale prices, and order from multiple suppliers, while brands manage catalogs, customer messages, and orders through seller tools. Faire coordinates payments between the two sides, and brands typically ship merchandise directly to buyers. The business earns marketplace commissions and payment processing fees, with tools that support purchasing and connect wholesale orders with retailers' store systems. Faire was founded in 2017 and is headquartered in San Francisco, California.

Company Size

1,001-5,000

Company Stage

Series G

Total Funding

$1.5B

Headquarters

San Francisco, California

Founded

2017

Get referred to Faire

See people who can refer or advise you

Simplify's Take

What believers are saying

Buying events draw substantial participation: January 2026 Faire Market generated orders for over 30,000 brands from more than 79,000 retailers.
Merchandise selection is broad: Faire reports over 100,000 active brands and 4.5 million unique product listings.
Hybrid staff have temporary flexibility: Faire's Account Executive posting allows hybrid roles up to four remote weeks annually.

What critics are saying

Marketplace acquisition costs brands money: Faire's North American marketplace orders carry 15% commission plus $10 for each new retailer.
Returns need reverse logistics: Faire sends US and Canadian returns to its warehouse for inspection and discounted resale.
Hybrid roles require office time: Faire's Account Executive posting specifies Tuesday, Thursday, and a third office day weekly.

What makes Faire unique

Direct referrals have a commission waiver: Qualifying Faire Direct relationships receive 0% commission through referral links and documented outreach.
Buying and payouts are separated: Faire offers approved retailers Net 60 while brands follow their selected payout schedules.
First-brand trials have protection: Faire covers return shipping on eligible opening orders, with account-specific return windows.

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Benefits

Time off
Parental leave
Daily mindfulness
Annual learning grant
Thoughtfully designed spaces
Fitness & wellbeing benefits
Mental health benefits
Charitable matching
Career planning

Growth & Insights and Company News

Headcount

6 month growth

-2%

1 year growth

-2%

2 year growth

-2%

Business Wire

Jun 11th, 2026

Faire reaches 100,000 retailers across 30+ countries, with 26% of brands now selling cross-border

Faire, an online wholesale platform, has reached over 100,000 retailers and 50,000 brands across 30-plus countries five years after launching outside North America. The platform now spans Europe, Australia and New Zealand, with 26% of brands selling cross-border to an average of five countries each. Retailers on Faire are spending 20% more per order and 156% more annually since 2022, whilst brand orders have grown 123%. More than 120 international brands have exceeded $1 million in revenue on the platform. The UK remains Faire's largest European market with retailers across 15,000 towns, followed by France with 23,000 communes and Germany with 8,000 municipalities. The platform has supported nearly 5,000 international retailers through its Open with Faire programme since 2021, which provides new retailers with payment terms and reduced inventory risk.

PR Newswire

Mar 31st, 2026

Lightspeed integrates Faire's 100K+ brands into unified retail platform

Lightspeed has launched an integration with Faire, a B2B wholesale marketplace, giving retailers access to over 100,000 brands directly within Lightspeed Retail. The integration allows merchants to link their Faire account and automatically sync product information, including images, descriptions, variants and cost data, into Lightspeed Retail. The feature aims to reduce operational complexity for independent retailers sourcing new products. Merchants can place orders through Faire and choose to import selected products or automatically create inventory items when orders are placed, minimising manual data entry. The integration expands Lightspeed's wholesale buying ecosystem, which also includes NuORDER by Lightspeed. The feature is now available to eligible Lightspeed Retail merchants across the company's platform, which serves retail, golf and hospitality businesses in over 100 countries.

CNBC

Mar 19th, 2026

Faire CEO: We took 'shortcuts' to grow—alarm bells went off before we lost the company

Faire, an online wholesale marketplace connecting artisans with retailers, saw its valuation drop from $12.59 billion to $5.2 billion after CEO Max Rhodes discovered troubling metrics in April 2022. The company had grown to 1,200 employees whilst chasing "vanity metrics" and using investor capital as a shortcut to growth. Rhodes found dropping retention rates, customer complaints and users exploiting short-term incentives before leaving. Instead of spending more to reignite growth, Faire cut staff by 20% and eliminated discounts. The strategy worked: revenue grew 32% in 2025 over 2024, retention rates improved and the company expects to break even soon. Rhodes attributes the near-failure to hubris during rapid growth. "Success can be dangerous," he says, advising entrepreneurs to stay grounded in core values.

Associated Press

Mar 11th, 2026

Former Wayfair CFO joins Faire board as revenue hits $550M run rate

Faire, the wholesale technology platform, has appointed Michael Fleisher, former CFO of Wayfair, to its board of directors as chair of the audit committee. Fleisher led Wayfair through its IPO and helped scale the company from $1 billion to over $12 billion in annual revenue. He previously served as CFO of Warner Music Group and CEO of Gartner. The appointment comes as Faire reports strong growth, with revenue increasing 32% in 2025 and accelerating to 37% in the second half of the year, now annualising at approximately $550 million. The company has facilitated over 10 million connections between brands and retailers on its platform. Fleisher replaces Ellie Mertz and follows the recent appointment of Christopher Payne, former COO of DoorDash.

The Star Media Group

Nov 18th, 2025

Faire Employee Share Sale at $5.2B Valuation

Faire, an online marketplace, is allowing employees to sell shares at a $5.2 billion valuation, moving closer to an IPO. The $100 million tender offer is led by WCM Investment Management, with Baillie Gifford & Co and True North Fund participating. This marks the first public valuation since a $400 million funding round at $12.4 billion in 2021. Faire's CFO, Jason Lee, noted the company's strong cash position and potential for a future IPO.

Faire

Senior Client Platform Engineer

About the job