Tesla

Makes electric cars, robotaxis and grid batteries

Service Technician - Tactical Response Team

Automotive Mechanical Repair & MaintenanceUpdated on Nov 10

Full-timeCalifornia, USANo salary listed

About the Job

Requirements

Excellent oral and written communication is required.
Three to five years of experience in an engineering shop and/or dealer shop environment is required.
Ability to travel 75% of the time is required.
Certification to repair air-conditioning systems and handle refrigerant is required.
A valid driver's license is required.

Responsibilities

Diagnose, repair, and service newly manufactured Tesla electric vehicles at the Fremont factory and in the field at service centers and CONUS and OCONUS locations.
Diagnose and repair electric powertrain systems, electrical systems, steering, suspension, and vehicle bodies across Tesla Roadster, Model S, Model X, Model Y, and Model 3 vehicles.
Generate technical or operational field reports and maintain detailed daily records and reports.
Operate and maintain a wide variety of hand and power tools, shop tools, and automotive and electrical test equipment.
Provide high-level technical field support to technicians diagnosing, troubleshooting, and repairing vehicles.
Provide technical training and coaching to field teams on the latest diagnostic and repair product changes and information.
Perform other related duties as assigned.

Desired Qualifications

Five or more years of experience in the automotive industry is preferred.
ASE certifications A1–A8 are a plus.
Hybrid vehicle experience is a bonus.

Category	Vehicle Service
Location	DUBLIN, California
Requisition ID	259713
Type	Full-time

Job Description

The Tactical Response Team quickly deploys to service centers, End of Line, factory operations, and various locations to handle large backlogs, help with high spikes in workloads, support repair and process improvements, and handle out of standard work in any department at Tesla. The Tactical Response Technician is a self-starter and motivated individual. We are looking for individuals who excel with a wide variety of technical, process and people development skills. Communication is highly important. Excellent oral and written communication required. A strong will to become a leader through personal development and development of the team.This position can be based out of anywhere in the US as long as you’re close to a local service center; It does requires regular travel across the US and sometimes globally in support of other service centers, engineering teams, end of line and manufacturing factory operations.

Job Responsibilities

Performs work in the diagnosis, repair, and service of Tesla electric vehicles just manufactured in our Fremont factory, in the field at service centers, CONUS and OCONUS locations
Performs diagnosis, and repair on electric power train systems, electrical systems, steering, suspension and even body work for Tesla Roadster, Model S, X, Y and 3
Experience and ability to generate field reports of a technical or operational nature, detailed daily record keeping and reporting
Perform other related duties as assigned
Operation and maintenance of a wide variety of hand power tools, shop tools, and automotive and electrical test equipment
Provides high-level technical field support to technicians who are diagnosing, troubleshooting, repairing, and troubleshooting our vehicles
Engage in technical training and coaching to the field by providing the latest diagnosis and repair product changes and information

Job Requirements

Able to travel 75% of the time
3 - 5 years of experience in engineering shop and/or dealer shop environment, 5+ years in the automotive industry preferred
ASE certifications A1-A8, a plus
Hybrid experience a bonus
Certification to repair A/C systems and handle refrigerant
Valid driver’s license

About the Company

Tesla

Makes electric cars, robotaxis and grid batteries

Tesla makes electric cars and batteries that store power for homes and utilities, and it develops self-driving software and humanoid robots. In 2023, its Model Y became the first electric vehicle to rank as the world's best-selling car. Buyers order the Model 3 sedan, Model Y SUV, or Cybertruck pickup directly from Tesla instead of through dealers, and they charge on its Supercharger fast-charging network. It also sells Megapack and Powerwall batteries, runs a robotaxi service, and charges drivers a monthly fee for self-driving software that still needs their supervision. Tesla was founded in 2003, with Elon Musk as its lead early investor and a recognized co-founder, and it is based in Austin, Texas.

Company size: 10,001+
Company stage: IPO
Headquarters: Austin, TX
Founded: 2003

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