M

Mitel Networks

Cloud-based unified communications and collaboration solutions

Sales Intern - Sales Support

Internship
No salary listed
Frankfurt, Germany
Hybrid
Sales & Account ManagementSales Operations

About the job

Requirements
  • The candidate must be an enrolled student, for example in Business Administration, Industrial Engineering, Business Informatics, or Communications.
  • The candidate should have an interest in business-to-business sales, technology, and industrial markets.
  • The candidate should work in a structured and reliable manner and have strong numerical and process understanding.
  • The candidate must be proficient in Microsoft Office, especially PowerPoint and Excel.
  • The candidate must have very good German and good English language skills.
Responsibilities
  • Support Sales Directors across Finance and Insurance, Public Health, Manufacturing, Energy, Telecom, and Transport.
  • Prepare and follow up on client and account meetings, including agendas, presentations, meeting notes, and follow-ups.
  • Maintain and update the customer relationship management system, including leads, opportunities, customer information, and pipeline overviews.
  • Conduct market, industry, and competitor research, including research on target customers, key contacts, and market trends by industry.
  • Support the creation of proposals, client and industry presentations, and decision-making and management reports.
  • Contribute to sales and marketing campaigns, including webinars, mailings, events, and account-based approaches.
  • Collaborate closely with Account Management, Presales, and Marketing.
Desired Qualifications
  • Initial practical experience, such as a working student role, internship, or academic projects, is desirable.

About the company

M

Mitel Networks

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Website

Mitel provides cloud-based unified communications and collaboration tools for businesses, with MiCloud Connect delivering voice, video, and messaging in one cloud service. It uses a subscription model that scales to the number of users and features, and it backs the service with professional services, technical support, and training via a large partner network. MiCloud Connect runs in the cloud and is accessed over the internet, letting customers add or reduce users and features as needs change. The company emphasizes security, reliability, and ongoing improvement, differentiating itself through a broad partner ecosystem that serves sectors like healthcare, hospitality, government, and education to help organizations communicate and collaborate more efficiently.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Ottawa, Canada

Founded

1973

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Simplify Jobs

Simplify's Take

What believers are saying

  • Jeroen de Witte's September 15, 2026 promotion signals product continuity after Al Hurren's retirement.
  • H60 headset, launched July 2026, extends Mitel into frontline AI workflow hardware.
  • Sovaris with Britannic targets sovereign UK demand, especially public sector, healthcare, and defense.

What critics are saying

  • Former lenders now own Mitel after Chapter 11, limiting strategic freedom through 2026.
  • Debt overhang and refinancing discipline can force slower hiring, weaker R&D, and price pressure.
  • Microsoft Teams and Zoom integrations commoditize UC, risking Mitel's standalone relevance by 2027.

What makes Mitel Networks unique

  • Mitel owns hybrid and private-instance UC architectures built for regulated, mission-critical environments.
  • Its 6,000-partner indirect channel keeps customer access deep in healthcare, government, and hospitality.
  • Workflow Studio, Mitel WX, and Mitel Edge tie communications directly to operational workflows.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Disability Insurance
  • Life Insurance
  • Wellness Program
  • Performance Bonus
  • Flexible Work Hours
  • Hybrid Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Yahoo Finance
Oct 13th, 2026
Mitel launches WX, an AI-enhanced communications app built for frontline and desk workers

Mitel, a business communications company, unveiled Mitel Workforce Experience (Mitel WX) on October 13, 2026. The app combines voice, messaging, meetings, and contact centre tools in one framework, built for frontline and desk workers alike. Mitel says it uses AI to support people rather than replace them. Embedded workflows automate repetitive steps, while voice and gesture control aim to speed up action in settings such as hospitals, hotels, and factories. The company's research found that 79% of workers use voice when they need to act fast, and 57% waste time switching between an average of seven tools. Mitel WX runs in hybrid and private cloud, on-premises, or at the edge. Initial availability begins in the fourth quarter of 2026, with full platform availability expected during 2027.

PR Newswire
Sep 17th, 2026
Mitel wins 2026 global innovation award for AI-activated H60 DECT headset

Mitel has received Frost & Sullivan's 2026 Global New Product Innovation Recognition in the professional DECT headset industry. The Canadian telecommunications company was honoured for its AI-activated H60 DECT headset, which combines secure mobility, audio performance, and enterprise integration for frontline workers. The H60 features voice activation, intuitive controls, and workflow orchestration capabilities designed for demanding operational environments. Its architecture prioritises simplicity, security, and adaptability throughout the customer lifecycle. Frost & Sullivan praised Mitel for transforming enterprise communications and delivering customer-centric innovation. The recognition acknowledges companies demonstrating exceptional strategy development and implementation. Mitel serves over 70 million users across more than 100 countries, providing communications solutions for diverse workforces, including frontline and shift-based employees in critical industries.

Kingswood Media Ltd.
Sep 15th, 2026
Mitel appoints Jeroen de Witte as Executive Vice President, Engineering and Support.

Mitel appoints Jeroen de Witte as Executive Vice President, Engineering and Support. By Neil Trim on September 15, 2026 Accomplished tech executive will oversee alignment of the company's technology strategy with product delivery and operational execution Mitel, a global leader in business communications, today announced the appointment of Jeroen de Witte to the executive leadership team as Executive Vice President, Engineering and Support. He will be responsible for aligning Mitel's technology strategy, product delivery, operational execution, architecture, support, and customer outcomes across its global unified communications (UC) portfolio. Jeroen succeeds Al Hurren, who has announced his retirement from Mitel after a successful career spanning two decades. Since joining Mitel in 2020, Jeroen has held progressively broader R&D leadership roles. Most recently, he served as Group Vice President, Research and Development, where he played an integral role in guiding the award-winning Mitel Workflow Studio and recently announced Mitel WX, from ideation to market-ready. Before joining Mitel, he held senior executive and technology leadership roles with Motorola Solutions, Airbus DS Communications, and PlantCML. A graduate of the University of Ottawa, he began his career as a hardware design engineer at Bell Northern Research/Nortel Networks. "Jeroen is an accomplished technology executive with an attentive and collaborative approach to product development and strategic planning," said Mike Robinson, CEO at Mitel. "Jeroen has worked closely with Al over the last six years, and this is a natural elevation of a proven leader and provides a seamless leadership transition for our engineering, support, and development teams. This continuity is critical, and Jeroen will partner with our product, marketing, and technology teams as we work hard to build the right products and services for our customers." "Mitel has a long and successful history of innovation, and I am incredibly grateful to have the opportunity to take on this important leadership role," said de Witte. "Mitel solutions are purposely designed to solve complex business challenges in some of the most demanding environments, and our teams of engineers and developers take great pride in knowing workers, especially those on the frontlines, trust what we offer day in and day out. I look forward to continuing to work closely with all those within the Mitel ecosystem to tackle the challenges that matter most for our customers with ingenuity and purpose." Al Hurren retires from Mitel after more than two decades of leadership, including many years guiding the company's engineering and operations teams. "Al's dedication to Mitel over the past 20 years has helped position this company for continued growth today and into the future," added Robinson. "Over that time, he has shaped how we build and deliver our solutions and been part of almost every major step in this company's strategy and success. We wish him a joyful retirement." In this new role, de Witte will remain based in Ottawa, Canada. Please follow and like us:

South Wales Argus
Sep 9th, 2026
Hundreds hit by power cut as homes lose electricity.

Hundreds hit by power cut as homes lose electricity. The Mitel Networks site in Caldicot has been among the hundreds of properties hit by a power cut in the NP16 area on September 9 (Image: Google) A power cut left hundreds of homes without electricity. The outage affected 392 properties in Chepstow and surrounding areas on September 9. National Grid confirmed the incident and said it was working to restore power as quickly as possible. National Grid said at around 10.30am: "There is currently a #powercut in #Chepstow #NP16 & surrounding areas. We are working on the issue and, we estimate to have the power restored by 12:00." By 11.54am, National Grid confirmed that all properties had been reconnected. However, reports later in the afternoon suggested that some areas remained without power despite the company's outage map showing full restoration. The affected areas included parts of Caldicot and the Mitel Networks site. The cause of the outage has not yet been confirmed.

Business Wire
Jul 9th, 2026
Mitel launches H60 DECT headset with AI-powered workflows for frontline workers

Mitel has launched the H60 DECT headset, an enterprise-grade device designed to support frontline workers in retail, healthcare, manufacturing, and government sectors. The headset integrates with Mitel Workflow Studio, offering speech-to-text and text-to-speech capabilities that allow workers to trigger AI-driven workflows hands-free. The device uses SIP-DECT infrastructure to deliver stable performance across demanding environments. It enables workers to check product availability, retrieve customer information, and receive real-time alerts from enterprise systems including fire alarms and nurse call platforms. According to Martin Bitzinger, Senior Vice President of Product Management at Mitel, research shows 71% of frontline workers feel pressured to use tools not designed for their needs. The H60 features push-to-talk functionality, acoustic echo cancellation, and noise reduction for use in loud environments. The headset will be globally available on 31 July.