J

JumpCloud

Cloud-based directory and identity management platform

GTM AI Operations

Full-Time
No salary listed
Mid
Remote in India
RemoteMust be located in India and work the EMEA shift, roughly 1:00pm–10:00pm IST.
Sales & Account ManagementSales Operations

About the job

Requirements
  • Hands-on experience with modern go-to-market systems, including Salesforce, Marketo, Gong Engage, enrichment providers, and outbound engagement platforms.
  • Experience building and maintaining workflows using tools such as Clay, Openprise, Zapier, Replit, or similar orchestration platforms.
  • Strong understanding of outbound operations, lead and account flows, enrichment strategies, segmentation, and go-to-market data management.
  • In-depth understanding of how Model Context Protocols (MCPs) work and demonstrated experience applying best practices for MCP utilization and efficiency.
  • Practical experience applying artificial intelligence and automation to go-to-market workflows beyond experimentation.
  • Experience working with large language models, preferably Claude Cowork and Claude Code, prompt workflows, structured outputs, artificial-intelligence-assisted personalization, and integrating artificial intelligence outputs into operational systems.
  • Familiarity with application programming interfaces, automation logic, webhooks, and lightweight scripting to connect systems and automate processes.
  • Ability to independently build and operationalize workflows from idea through deployment and iteration.
  • Comfort using no-code, low-code, and lightweight coding approaches to deliver solutions.
  • Ability to troubleshoot, identify bottlenecks, and improve workflow reliability at scale.
  • Ability to partner with Marketing, Sales, Revenue Operations, and Data teams to align priorities and execute.
  • Ability to explain technical concepts clearly to technical and non-technical stakeholders.
  • Self-directed, execution-oriented, and comfortable working in ambiguity and iterating as priorities evolve.
Responsibilities
  • Design and deploy artificial-intelligence outbound workflows that automate account sourcing, contact acquisition, research, prioritization, personalization, sequencing, and engagement orchestration.
  • Build repeatable, production-ready workflows that integrate across Salesforce, Marketo, Clay, sequencing platforms, enrichment providers, and engagement tools.
  • Reduce manual business development representative work through automation while improving outbound quality, targeting precision, personalization, and activity scalability.
  • Support the evolution of outbound programs through artificial-intelligence targeting, signal-based prioritization, automated enrichment, and intelligent workflow orchestration.
  • Rapidly prototype, deploy, measure, and improve go-to-market workflows, focusing on execution and measurable business impact.
  • Deliver deployed workflows and operational improvements that increase outbound efficiency, pipeline generation, or seller productivity.
Desired Qualifications
  • Understanding of agentic workflows, signal-based automation, retrieval-augmented generation, embeddings, or artificial-intelligence orchestration frameworks.

About the company

JumpCloud provides cloud-based directory services that centralize the management of user identities and access to apps, networks, and devices across both on-premises and cloud environments. It works by offering a centralized directory with features like single sign-on, user provisioning, device management, and network access control, delivered as scalable subscription tiers. Unlike traditional IAM tools, JumpCloud combines directory services, SSO, device management, and access controls in a single cloud platform that supports mixed infrastructures. Its goal is to help organizations securely manage who can access what across systems in a scalable, easy-to-use way.

Company Size

501-1,000

Company Stage

Series F

Total Funding

$391.7M

Headquarters

Louisville, Colorado

Founded

2012

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Simplify Jobs

Simplify's Take

What believers are saying

  • JumpCloud launched Workflows on July 15, 2026 for no-code IT automation.
  • September 10, 2026 Agentic IAM adds per-agent identities and revocation controls.
  • Release notes on September 19, 2026 added Password Vault inside Protect.

What critics are saying

  • JumpCloud's 2023 nation-state intrusion proved its own directory stack is an attack target.
  • Agentic IAM competes against Microsoft Entra, Okta, and Jamf on crowded budgets.
  • A fresh compromise of JumpCloud's core directory system destroys enterprise trust fast.

What makes JumpCloud unique

  • JumpCloud unifies directory, device, SSO, and vaulting in one control plane.
  • Its 2026 Agentic IAM extends identity governance to AI agents and MCP routes.
  • Password Vault, Protect, and Go reduce tool sprawl for non-SSO credentials.

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Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Disability Insurance
  • Health Savings Account/Flexible Spending Account
  • Unlimited Paid Time Off
  • 401(k) Company Match
  • Remote Work Options

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

2%
JumpCloud
Oct 13th, 2026
JumpCloud Closes Out $225 Million Series F With Additional $66 Million Raised From Atlassian Ventures, CrowdStrike Falcon Fund, NTT Docomo Ventures, and Others

Learn how Atlassian Ventures, CrowdStrike Falcon Fund, NTT Docomo Ventures, and others are investing in JumpCloud.

JumpCloud
Sep 19th, 2026
JumpCloud® Partners with General Atlantic for Significant Investment Round

JumpCloud is pleased to announce that it has partnered with General Atlantic (GA) on its most recent round of financing.

JumpCloud
Sep 15th, 2026
Meet JumpCloud Password Vault: one place for every company credential.

Meet JumpCloud Password Vault: one place for every company credential. JumpCloud Inc. is excited to announce the general availability (GA) of JumpCloud Password Vault. It is a cloud-first credential management solution that puts every company password and secret into one encrypted vault. It gives IT centralised control over credentials, organization-wide visibility into their health, and a complete audit trail of who accessed what. It's built for a problem most IT teams already recognize. Company passwords rarely live in one place. They sit in browser profiles, in spreadsheets, in Slack threads, and in personal password managers IT never approved. Applications that don't support SSO fall outside the identity perimeter entirely. And when an employee leaves, nobody can say with confidence what they still have access to. Introducing JumpCloud Password Vault. JumpCloud Password Vault is a secure, cloud-first credential management solution built for the modern enterprise. It centralizes all company passwords and secrets in a single encrypted vault, giving IT admins complete visibility, granular control, and the audit trail to back it up. Whether you're managing non-SSO application access, enforcing password hygiene at scale, or securing credentials across employee lifecycle events, Password Vault provides the architecture to manage it all. Key features. Centralized Enterprise Vault: Store and manage unlimited organizational credentials in an encrypted, cloud-first environment. No sync conflicts, no version dependencies, no blind spots. Unified Browser Extension Experience: JumpCloud Go browser extension automatically signs users into websites and non-SSO apps without ever exposing the password and combines Password Management, JumpCloud Go Authentication, SSO Access and SaaS management. Unified Mobile Experience via JumpCloud Protect: JumpCloud Protect combines corporate MFA and Password vault access in a single mobile app, eliminating the need for separate authenticator and password manager apps on every device. Flexible Sharing Options: Share credentials at four distinct access permissions: Connect, View Secret, View Details, Manage. Replace insecure sharing over email and Slack with controlled, auditable collaboration. Password Generator & Health Dashboard: Enforce strong, unique passwords across the organization and get organization-wide visibility into expired, expiring, weak, and inactive credentials. User Credential Transfer: When an employee leaves, the credentials are contained within an orphaned folder that can later be assigned to another user. No orphaned accounts, no lost access, no business disruption. Comprehensive Audit Logs: Every credential access event is captured in an immutable log using JumpCloud Directory Insights, giving IT and security teams the tamper-proof details needed to maintain compliance. Some benefits of the jumpcloud Password Vault. One platform, fewer tools: Minimize tool sprawl and time spent on managing multiple applications. Administrators and users can access the Password Vault directly from their respective portals. The JumpCloud Go browser extension unifies password management, SaaS management, device authentication, and SSO. The JumpCloud Protect mobile app simplifies user experience by combining MFA and Password Vault access. Close the non-SSO gap: Securely access Non-SSO applications without exposing passwords utilizing JumpCloud's unified browser extension. Gain Complete Visibility: The Password Health Dashboard and built-in generator give IT proactive control over credential hygiene rather than reacting to breaches. Stay audit-ready: Be prepared for compliance audits through immutable logs using JumpCloud Directory insights. Get started with Password Vault. Unmanaged credentials are one of the most exploited entry points in enterprise security and one of the most preventable. JumpCloud Password Vault gives IT teams the architecture to close that gap: one vault, one source of truth, and total visibility from onboarding to offboarding. JumpCloud Password Vault is available now for all customers. If you're new to JumpCloud, sign up for a free trial to explore the full platform at no cost. Already using JumpCloud Password Manager? Its blog explains what changes for your users while migrating from Password Manager to Password Vault. Check out its Knowledge Base for more details. Was this information helpful? Tips and guides to make JumpCloud work Simulated environments to see JumpCloud in action Understand what the right package is for you Dixitha Srinivasan Dixitha is a Product Marketing Manager at JumpCloud with extensive experience in the IT and Security domain. Outside work, she enjoys cooking, writing, and exploring new places.

Yahoo Finance
Sep 10th, 2026
JumpCloud launches agentic IAM to give IT teams visibility and control over autonomous AI agents

JumpCloud has launched Agentic IAM capabilities to help IT teams manage AI agents alongside human employees and devices. The platform provides visibility, access control, and governance for autonomous agents handling company tasks. The system addresses the challenge of governing AI agent access across data, applications, and tasks. It offers three core functions: visibility and ownership tracking, identity and access control linking agents to human owners, and governance with privileged access management rules. Each AI agent receives a unique identity tied to a human owner, enabling IT teams to audit activity and revoke access without affecting employees. The platform automatically detects hidden Model Context Protocol setups and routes them through JumpCloud's AI Gateway. Key features include AI agent identity management, shadow AI detection, and enforced security policies across all AI tools. A PAM MCP Server will launch before the end of Q4 2026.

JumpCloud
Sep 2nd, 2026
The G2 Fall 2026 grid(r) reports.

The G2 Fall 2026 grid(r) reports. G2's Fall 2026 Grid Reports(R) are in. Verified users named JumpCloud a Leader in 150 Grid Reports this season and ranked it number one in 70 of them, spanning categories like mobile device management (MDM), identity and access management (IAM), and security compliance. This season also marks a first: JumpCloud now appears in G2's AI governance tools and non-human identity (NHI) management categories. Over the past year, JumpCloud has expanded to offer identity and access controls for AI agents and machine identities, in addition to its existing capabilities for human users. G2 users are noticing. What I like best about JumpCloud is its ability to centralize user identity, access, and device management in a single platform. It simplifies onboarding and offboarding, allows JumpCloud Inc. to enforce security policies consistently, and provides strong access controls without requiring complex infrastructure. The intuitive interface has helped streamline its operations and reduce routine administrative tasks. - G2 user Amber C. Awards and appearances. JumpCloud is ranked as the #1 solution in 70 different reports, including: