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Ouihelp

Technology-driven platform for in-home caregiving

Personal Care Agency Opening Manager

Case Management & AdvocacyPosted on Nov 9
Full-timePoitiers, France

About the Job

Requirements

  • A minimum Bac+2 diploma in the health or social-medical sectors is required.
  • A successful first professional experience in an equivalent position is required.
  • Very good knowledge of the private and/or public health sector and its challenges is required.
  • An active network of prescribing partners in the Poitiers region is essential.
  • Strong work capacity and commitment are required.
  • Organization and prioritization skills are required.

Responsibilities

  • Assess beneficiaries’ needs at home and develop personalized support plans.
  • Work with the sector coordinator to propose suitable home-care workers for beneficiaries’ situations and needs, and introduce the home-care workers to beneficiaries.
  • Conduct regular quality visits, supervise services, and ensure service quality and beneficiary and family satisfaction.
  • Follow up with prospects.
  • Prospect, establish, and maintain lasting relationships with healthcare and social-medical professionals in the area as part of care coordination.
  • Provide precise reporting of actions to the zone manager.
  • Coordinate work between beneficiaries, their family caregivers, and home-care workers.
  • Assess and monitor home interventions and coordinate care in close collaboration with prescribing partners.
  • Open an agency in Bourges.

About the Company

Ouihelp

Technology-driven platform for in-home caregiving

Ouihelp runs a technology-driven platform that connects families with carefully selected caregivers to help elderly and disabled people stay in their homes. Care coordinators visit clients to assess needs, assign the same caregiver for continuity, and provide visibility into the care process, while coordinating with health professionals and helping with equipment and funding applications. Caregivers are paid by users, typically as independent contractors, and the company has expanded to acquire traditional agencies and launched the Joya brand to reach more people. Revenue comes from hourly fees (€22–€26) with clients eligible for a 50% tax credit, and the goal is to raise in-home care quality in France while growing through acquisitions and upholding high care standards, including B Corp certification.

Company size
1,001-5,000
Company stage
Series B
Total funding
$36.8M
Headquarters
Paris, France
Founded
2016

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