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Mandarin Oriental Hotel Group

Operates luxury hotels and residences globally

Wedding Sales Manager

Account ExecutiveConfirmed live in the last 24 hours
Full-timeTokyo, JapanNo salary listedIn-person

About the Job

Requirements

  • At least three years of practical experience in wedding sales, event sales, catering sales, or the luxury hospitality industry.
  • A track record of managing wedding inquiries through to event delivery.
  • A record of achieving sales and conversion-rate targets.
  • Expertise in wedding sales and new-customer acquisition.
  • Proposal-based sales, negotiation, and customer relationship-building skills.
  • Event planning and operations capabilities.
  • Sales strategy development and revenue management capabilities.
  • Practical skills using Delphi and Microsoft Office.
  • Japanese language proficiency is required.

Responsibilities

  • Respond to new wedding inquiries and secure bookings.
  • Show event venues, prepare proposals, conduct sales meetings, and execute contracts.
  • Plan weddings and meet with customers.
  • Coordinate with relevant hotel departments, including banquets, culinary, and accommodation.
  • Coordinate with external partners, including florists, photographers, and event production companies.
  • Create and manage Banquet Event Orders (BEOs).
  • Support wedding-day operations.
  • Follow up after weddings and generate referral business.
  • Participate in wedding fairs and promotional activities.
  • Achieve sales and conversion-rate targets.
  • Handle wedding work from acquiring new business and closing sales through planning, operational support on the wedding day, and post-event follow-up.
  • Work with related departments and external partners to deliver customized weddings to the hotel's luxury service standards.

Desired Qualifications

  • Experience working in a luxury hotel, resort, or high-end event venue.
  • A bachelor's degree in hospitality, business, marketing, event management, or a related field.
  • Qualifications related to the hospitality industry, sales, or event management.
  • English language proficiency.
  • Passion for luxury hotels and the wedding industry.
  • A customer-focused, proactive approach.
  • Strong results orientation and motivation to meet targets.
  • High quality standards and attention to detail.
  • A responsible approach and commitment to teamwork.
  • Ability to provide high-quality service in a fast-paced environment.

About the Company

Mandarin Oriental Hotel Group

Operates luxury hotels and residences globally

Mandarin Oriental Hotel Group operates a collection of luxury hotels, resorts, and residences around the world. Each property reflects the group’s oriental heritage and sense of place, delivering upscale accommodations and service to guests. The group’s core product is the management and operation of high-end hotels and residences; its properties typically feature refined design, premium amenities, and personalized guest experiences. The brand differentiates itself through its distinctive combination of luxury standards and oriental charm, with a focus on exceptional facilities, attentive staff, and consistent quality across locations, supported by a pipeline of new developments in desirable markets. The goal is to be widely recognized as the best global luxury hotel group by providing 21st-century luxury with oriental charm, growing through selective expansion while maximizing long-term profitability and shareholder value.

Company size
10,001+
Company stage
IPO
Headquarters
Hong Kong
Founded
1963

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