HealthPartners

Integrated health system and health plans

Call Center Associate

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Part-timeSt Paul, MN, USAIn-person

About the Job

Requirements

At least 1 year of customer service experience is required.
Work a minimum of 4 shifts per month, including at least 2 weekend shifts.

Responsibilities

Communicate with patients, hospital staff, and family members to understand and provide guidance and recommendations during selection of meals that meet patients' nutritional and dietary requirements.
Use multiple computer applications to place and verify patient meal orders.
Perform other duties within the Food & Nutrition Department as assigned.

The Call Center Associate communicates with patients, hospital staff and family members to understand and provide guidance and recommendations during the selection of meals that meet the nutritional/dietary requirements of the patient. The position uses multiple computer applications to place and verify patient meal orders. Performs other duties within the Food & Nutrition Department as assigned.

FTE: 0.0; Per Diem/Casual

Work Schedule: Required to work a minimum of 4 shifts per month - 2 shifts must be a weekend shift.

Possible shift options: 5:30am-2:00pm, 6:30am-2:00pm, 6:30am-3:00pm, 3:00pm-7:00pm, and 3:45pm-7:45pm

Required Qualifications:

• Experience: 1 year of customer service experience required

Salary Rate: $20.27/hour

Pay Range: $20.27/hour

Pay Range Statement: Compensation is based on the level and requirements of the role. Hired candidates may be eligible to receive additional compensation based on role (e.g., shift differential, bonus, sales incentive, productivity pay, etc.).

About the Company

HealthPartners

Integrated health system and health plans

HealthPartners is an integrated health care organization that provides medical and dental care alongside health plan financing and administration. Its care system combines a multi-specialty physician network with health plans so members receive coverage and services within one organization. It differs from competitors through its nonprofit, consumer-governed structure and its large, in-house delivery system, which supports coordinated care under one umbrella. The goal is to improve the health of members and communities by offering affordable, accessible, and comprehensive health care and insurance.

Company size: 5,001-10,000
Company stage: Debt Financing
Total funding: $116M
Headquarters: Bloomington, MN
Founded: 1957

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