T

TSC

Global CX agency building customer journeys

Mechanical Engineer 3

Design EngineeringConfirmed live in the last 24 hours
Full-timeWashington, DC, USA

About the Job

Requirements

  • A bachelor's degree in Mechanical Engineering, Aerospace Engineering, Manufacturing/Industrial Engineering, or a related technical field, or equivalent work experience.
  • Five to seven years of proven experience in mechanical design and product development.
  • Strong experience with full-lifecycle engineering, including concept development, design, prototyping, testing, integration, manufacturing support, and sustainment.
  • Proficiency with SolidWorks 3D CAD/CAM software.
  • Experience creating technical drawings, specifications, documentation, and design analyses.
  • Hands-on experience with fabrication, assembly, testing, and troubleshooting complex mechanical systems.
  • Strong understanding of materials, machining processes, fasteners, tolerance stack-ups, and manufacturing methods such as additive manufacturing/3D printing, CNC machining, and injection molding.
  • Experience working with hand tools, power tools, precision measurement equipment, and shop equipment.
  • Ability to interact effectively with customers and peers.
  • Ability to work effectively in a high-stress, high-speed environment.
  • Ability to work independently and collaboratively within a multidisciplinary team.
  • Strong initiative, self-motivation, and a proactive approach to problem-solving without constant direction.
  • Active DoD Secret clearance and ability to obtain and maintain a DoD TS/SCI clearance.
  • Ability to lift and/or move 50 pounds.
  • U.S. citizenship is required.

Responsibilities

  • Design and develop robust, reliable mechanical and electromechanical systems, assemblies, and components.
  • Analyze system requirements and translate them into detailed mechanical design specifications.
  • Create 3D CAD models, engineering drawings, and manufacturing documentation.
  • Perform tolerance analysis, material selection, and design-for-manufacturability assessments.
  • Create and maintain detailed documentation for all stages of the design process.
  • Develop and execute comprehensive test plans for mechanical systems and assemblies.
  • Build, assemble, and evaluate prototypes to validate designs and performance requirements.
  • Identify, troubleshoot, and resolve mechanical and system-level issues, including in urgent and high-priority situations.
  • Perform root cause analysis of failures and implement corrective actions.
  • Support environmental, vibration, thermal, and functional testing activities.
  • Integrate new mechanical systems and components into existing platforms and infrastructure.
  • Support fabrication, assembly, installation, and maintenance activities for deployed systems.
  • Coordinate with manufacturing staff, technicians, engineers, and suppliers to ensure successful hardware implementation.
  • Perform routine maintenance, upgrades, and configuration improvements on mechanical and electromechanical equipment for communications equipment and antenna systems.
  • Work with a small team to understand customer needs, provide technical support, and meet customer requirements.
  • Collaborate with multidisciplinary engineering teams to support project success.
  • Communicate project status and technical information to peers and leadership.

About the Company

TSC

Global CX agency building customer journeys

TSC helps brands improve customer relationships by mapping journeys, conducting usability tests, and delivering digital CX solutions. They identify friction and opportunities through journey maps and tests, then design, build, and test digital features to improve experiences. Operating as part of Sitel Group with a global footprint (60 staff across four offices), they combine strategy, design, and hands-on implementation to deliver measurable CX improvements. Their goal is to drive better business results by making digital experiences easier and more enjoyable for customers.

Company size
201-500
Company stage
Not listed
Total funding
Not listed
Headquarters
Paris, France
Founded
2011

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