Veeva Systems

Builds cloud software for life sciences

Technical Consultant - AI Agent Implementation

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeShanghai, ChinaNo salary listed

About the Job

Requirements

A bachelor's degree in Computer Science, Software Engineering, or a related field is required.
At least 3 years of software development or technical implementation experience is required.
Proven experience in native enterprise AI project development at industry-leading technology firms is required.
Proficiency in at least one programming language, such as Python, Java, or JavaScript, is required.
Experience with large language model application development, retrieval-augmented generation, prompt engineering, or AI agents is required.
Familiarity with API integration, RESTful APIs, and system integration patterns is required.
Strong communication skills and the ability to work at customer sites are required.

Responsibilities

Lead AI-enabled SaaS implementation and deployment at customer sites.
Conduct business analysis to identify core business challenges, pain points, and strategic goals.
Perform product configuration, customization, and AI feature integration based on customer requirements.
Design and implement agent integrations with customers' existing agents.
Develop AI-driven automation workflows using large language models, retrieval-augmented generation, and AI agent technologies.
Provide technical support, troubleshooting, and knowledge transfer to customer teams.

Desired Qualifications

Extensive experience in native enterprise AI projects developed for leading collaborative offices or hyperscale cloud platforms is highly preferred.
Experience in deploying large-scale AI solutions within complex business ecosystems is highly preferred.
Life sciences or pharmaceutical industry experience.
SaaS product implementation and customer delivery experience.
Experience with low-code/no-code enterprise AI platforms.
Cloud platform experience with AWS, Azure, or Alibaba Cloud.

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

The Solution Architect serves as the “last mile” technical consultant for Veeva’s SaaS product implementations in the AI era. This role bridges product and customer, responsible for integrating Veeva’s Life Science cloud SaaS solutions with AI capabilities, completing customized development, system integration, and delivery at customer sites.

We are seeking candidates with extensive experience in native enterprise AI projects developed for leading collaborative offices or hyperscale cloud platforms. Proven expertise in deploying large-scale AI solutions within complex business ecosystems is highly preferred.

What You'll Do

Lead AI-enabled SaaS implementation and deployment at customer sites

Conduct business analysis to identify core business challenges, pain points, and strategic goals

Perform product configuration, customization, and AI feature integration based on customer requirements

Design and implement agent integrations with customer’s existing agent

Develop AI-driven automation workflows using LLM, RAG, and AI Agent technologies

Provide technical support, troubleshooting, and knowledge transfer to customer teams

Requirements

Bachelor’s degree in Computer Science, Software Engineering, or related field

3+ years of software development or technical implementation experience

Proven experience in native enterprise AI project development at industry-leading technology firms

Proficient in at least one programming language (Python/Java/JavaScript)

Experience with LLM application development, RAG, Prompt Engineering, or AI Agent

Familiar with API integration, RESTful APIs, and system integration patterns

Strong communication skills and ability to work at customer sites

Nice to Have

Life Science/Pharma industry experience

SaaS product implementation and customer delivery experience

Experience with low-code/no-code enterprise AI platforms

Cloud platform experience (AWS/Azure/Alibaba Cloud)

#LI-Associate

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.

About the Company

Veeva Systems

Builds cloud software for life sciences

Veeva Systems builds cloud software and data products for pharmaceutical, biotechnology and other life sciences companies. Its applications support clinical trials, regulatory submissions, quality management, drug safety and commercial teams that work with healthcare professionals. Teams use the software to organize documents, track records and coordinate regulated work across departments on Veeva's Vault platform. Veeva earns revenue from subscriptions to its software and data products, alongside implementation, consulting and other professional services. Founded in 2007, Veeva Systems is headquartered in Pleasanton, California, United States.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Pleasanton, CA
Founded: 2007

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