Citi
Global financial services including banking, investment
KYC Operations Manager
Hybrid work arrangement.
About the job
- The role requires 5-8 years of experience.
- A bachelor's degree or university degree, or equivalent experience, is required.
- The role requires the ability to operate with limited direct supervision and exercise independent judgment and autonomy.
- The role requires subject-matter expertise for senior stakeholders and other team members.
- The role requires the ability to manage teams.
- The role requires assessing risk in business decisions, complying with applicable laws, rules, regulations, and policies, applying sound ethical judgment, escalating and reporting control issues transparently, and supervising activity while creating accountability.
- Manage and lead KYC operations by executing processes in accordance with compliance policies and overseeing the KYC control environment.
- Perform program management of existing Business As Usual and Refresh processes, with scope to migrate additional functions globally.
- Provide people management and development, and ensure team service-level standards are met.
- Liaise with the Compliance department and senior management within supported business units.
- Oversee new client onboarding and implement process enhancements to improve the client onboarding experience.
- Provide Management Information System reporting to senior management and ensure targets are delivered within timelines set by the Business As Usual and Refresh Program.
- Monitor account refresh activity daily to ensure regulatory and document requirements are met.
- Perform quality reviews on new-client and refresh cases, ensuring high quality before cases are finalized.
- Maintain the Book of Work for new system releases and enhancements to existing infrastructure.
About the company
Citi provides financial services including consumer banking, credit, investment banking, and wealth management to individuals, corporations, and governments. The company operates by earning interest on loans and collecting fees for managing investments, processing trades, and facilitating cross-border transactions through its digital platforms. Unlike many local banks, Citi maintains a physical and digital presence in over 160 countries, allowing it to serve as a single partner for clients with global financial needs. Its goal is to drive growth and profitability for its clients and shareholders while supporting environmental and social sustainability initiatives.
Company Size
10,001+
Company Stage
IPO
Headquarters
New York City, New York
Founded
1812
Get referred to Citi
See people who can refer or advise you
Simplify's Take
What believers are saying
- Q2 2026 net income hit $5.8 billion, with 13% RoTCE and 14% revenue growth.
- Citi authorized a new $30 billion buyback program and raised its dividend 12%.
- Citi plans $5 billion of incremental 2026-2028 investment in technology, marketing, and talent.
What critics are saying
- Fed and OCC consent orders still constrain acquisitions until regulators sign off in 2026.
- Citi still carries data remediation risk, with 10% of transformation unfinished in 2026.
- A failed Banamex IPO would strand Citi's Mexico exit and prolong restructuring drag.
What makes Citi unique
- Services and Markets delivered Citi's best quarterly revenue in a decade in Q2 2026.
- Citi completed Poland consumer sale in June 2026, sharpening focus on five core businesses.
- Citi launched a fully multi-currency, multi-jurisdictional UMA for Wealth this fall.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Paid Vacation
Paid Sick Leave
Paid Holidays
Company News
Form Energy has closed a $270 million credit facility to support its energy storage technology development. The facility comprises a revolving credit facility and a tax credit advance facility linked to Section 45X Advanced Manufacturing Production Credit. An accordion feature allows the facility to expand to $1 billion. Barclays served as sole structuring bank, with Citi, Jefferies, JPMorgan Chase, RBC Capital Markets, Societe Generale, Stifel, and Wells Fargo participating in the lending syndicate. The financing follows Form Energy's $750 million Series G funding round in August, bringing total equity raised to over $2 billion. Proceeds will fund manufacturing scale-up and working capital as the company produces iron-air battery systems at its Weirton, West Virginia facility.
Supra is a Colombian fintech that enables cross-border payments for small and medium-sized businesses (SMBs). The investment and integration of Citi’s cross-border payments and FX technology will help enable Supra’s operations and expansion in Colombia
Citigroup has raised $12 billion through its largest-ever US dollar bond issuance, according to reports from 17 September. The Wall Street bank capitalised on strengthened credit markets following the Federal Reserve's interest rate decision on Wednesday. Sources familiar with the matter revealed that Thursday's bond offering attracted peak subscription demand of approximately $40 billion, representing roughly 3.3 times the issue size. The substantial oversubscription demonstrates strong investor appetite for the bank's debt. The timing of the issuance allowed Citigroup to take advantage of favourable market conditions in the credit space following the Fed's monetary policy announcement.
Inclusive of Prior Hedging Activity, the All-In Interest Rate of the Notes is 5.36% ...
Stubbs Alderton & Markiles (SA&M) has advised Diodes Incorporated on selling $375 million of 0.00% Senior Convertible Notes maturing in 2031. The notes were sold through a private placement under Rule 144A to qualified institutional buyers via banks including Bank of America and Citigroup. The transaction, which began in July 2026, also included Diodes purchasing $21 million of capped calls and repurchasing $35 million of its common stock. SA&M attorneys prepared documentation including an offering memorandum, pricing term sheet, indenture, and regulatory filings. The SA&M team included John McIlvery, Jared Brenner, Joe Zhou, Samantha Goldstein, Steve Kurtz, Simon Leefatt, Taylor Bao, and Brian Hall.