Laboratory Technical Supervisor

Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose

We are hiring a Laboratory Technical Supervisor to set up, validate and run the on-site clinical laboratory at our New York clinics. In the first phase, you will lead lab setup, instrument and assay validation on Abbott Alinity platforms, and go-live under CLIA, CMS and [STATE] requirements. After go-live, you will be the on-site technical lead for the lab and coach the Laboratory Technologist team. You will report to the Lab Site Lead and work with the Head of Labs, who oversees all sites and holds final regulatory sign-off.

Two full-time schedules are available. The schedule offered depends on current team openings.

• Morning: Monday to Thursday, 6:00am to 1:30pm, and Friday, 6:00am to 4:00pm

• Afternoon/evening: Monday to Thursday, 1:00pm to 8:30pm, and Saturday, 6:00am to 4:00pm

What You'll Deliver in the First 6–12 Months

• Lead lab setup and go-live readiness through to compliant patient testing under CLIA, CMS and New York requirements

• Complete instrument and assay validation on Abbott Alinity platforms: accuracy, precision, reportable range, reference intervals and analytical performance, with inspection-ready documentation

• Establish the SOPs, workflows and validation practices the lab will run on

• Help develop, evaluate and implement new procedures, reagents, systems and instruments, including written procedures, training and competency documentation before patient results are reported

• Coordinate daily operations and workload

• Keep the lab inspection-ready and compliant with regulatory accreditation standards

• Own quality control and quality metrics, including review of reported results, QC, equipment maintenance and proficiency testing, with corrective actions implemented as needed

• Review, revise and update policies and procedures, including the Laboratory Safety Procedures

• Take part in the quality assurance and quality monitoring program, including incident reports and event reporting

• Coordinate supply needs and compile workload and budget reports as directed

• Serve as the on-site escalation point for technical, operational and quality issues

• Provide technical coaching, feedback and training to Laboratory Technologists, and verify documentation of orientation, training, competency and continuing education

• Give the Lab Site Lead technical input on staffing, training needs and performance

• Perform bench work and complex laboratory procedures as needed to support daily work

Minimum Requirements

• Bachelor's degree in biological, chemical or clinical laboratory sciences, or other applicable CLIA-approved degree

• 2+ years in a supervisor or lead technologist role in a moderate or high-complexity clinical laboratory

• Active New York State Clinical Laboratory Technologist license (generalist)

• ASCP certification, MLS(ASCP) or equivalent, preferred

• Hands-on experience with automated chemistry and immunoassay platforms

• Experience with laboratory validation, quality systems and CLIA requirements

• Experience with Abbott Alinity or Abbott ARCHITECT platforms

• Prior ownership of lab setup, instrument validation or go-live

• Experience overseeing day-to-day laboratory operations in a clinical setting

• Familiarity with laboratory information systems, such as Epic or Cerner

• Excellent communication skills, ability to work in a team environment, and problem solving skills

• Ability to lift 25 lbs. and stand for extended periods of time

Compensation & Benefits

• Paid time off and holidays

• Medical, dental, vision and life insurance

• 401(k) retirement plan

• Commuter benefits

• Wellness rewards program

• Complimentary full Neko scan for you and eligible family members