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Fanatics

China-based licensed sports merchandise retailer

Associate Human Resources

HR Operations & CoordinationConfirmed live in the last 24 hours
Full-timeMiramar, FL, USANo salary listed

About the Job

Requirements

  • A Bachelor's degree or equivalent practical experience is required.
  • One to three or more years of experience in human resources operations, human resources coordination, or a related people-support function is required.
  • Working knowledge of core human resources processes and regulations, including the Fair Labor Standards Act, Family and Medical Leave Act, Americans with Disabilities Act, I-9/E-Verify practices, and wage-and-hour fundamentals is required.
  • Experience with a human resources information system (HRIS) is required.
  • Ability to handle confidential information with discretion is required.
  • Ability to manage multiple priorities in a deadline-driven environment is required.
  • The role requires regular in-person employee and manager support at the Miramar facility and may require walking, standing, and occasional lifting of up to 20 pounds.

Responsibilities

  • Serve as a primary point of contact for employee inquiries about payroll, benefits, timekeeping, and leaves; triage and resolve inquiries within defined service-level agreements and escalate to specialist Centers of Excellence as appropriate.
  • Maintain employee records and organizational data in company systems, and execute personnel transactions such as new hires, job changes, and separations with audit-ready accuracy.
  • Ensure adherence to company policies and applicable employment laws and regulations; support periodic audits and remediation actions.
  • Coordinate end-to-end onboarding and offboarding logistics, including paperwork, systems access, and orientation scheduling, while ensuring required documentation is controlled.
  • Intake and route leave, accommodation, and workers’ compensation matters, partnering with Benefits and Human Resources Business Partners or Legal as needed.
  • Produce routine headcount, turnover, and compliance reports and translate data into actionable insights for site leadership.
  • Interpret and communicate human resources policies and procedures to employees and managers, and update local human resources resources and knowledge bases.
  • Maintain confidential personnel files in accordance with company retention standards and legal requirements.
  • Support local engagement initiatives, recognition programs, and site events.
  • Contribute to cross-functional projects and continuous-improvement initiatives as assigned.

Desired Qualifications

  • Experience supporting a manufacturing, distribution, or high-volume workforce is preferred.
  • Familiarity partnering with Centers of Excellence such as Talent Acquisition, Learning and Development, HRIS, Benefits, and Payroll is preferred.
  • Exposure to human resources analytics and reporting and basic key performance indicator dashboards is preferred.

About the Company

Fanatics

China-based licensed sports merchandise retailer

Fanatics China is a joint venture between Fanatics Inc. and Hillhouse Capital that localizes and scales licensed sports merchandise for China. It designs, manufactures, and markets fan gear for Chinese consumers, operating a multi-channel model that includes building and running e-commerce sites for global leagues and teams, exploring online marketplaces, and developing physical retail concepts. Its product workflow combines technology, data, and on-demand manufacturing to manage the entire supply chain, enabling fast response to demand. The company differentiates itself through a China-focused approach backed by Hillhouse’s network and investments, its end-to-end vertical commerce model, and partnerships with hundreds of sports organizations, which together help it navigate China’s complex retail landscape. The goal is to satisfy a previously underserved Chinese market for licensed sports merchandise by creating localized products and channels that connect fans with official gear.

Company size
10,001+
Company stage
Growth Equity (Venture Capital)
Total funding
$5.2B
Headquarters
Huangpu, China
Founded
1995

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