Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Food & Beverage Hostess, you’re not just welcoming guests and creating exceptional first impressions. You’re spreading the light and warmth of hospitality by ensuring every guest feels valued, comfortable, and well cared for from the moment they arrive, creating memorable dining experiences that enhance their stay.

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

Here's what you'll do during a typical day:

Create exceptional first impressions: Warmly welcome and escort guests to their tables, manage reservations and seating arrangements, and ensure a smooth and personalized arrival experience.
Delight our guests: Engage with guests professionally and courteously, respond to inquiries, accommodate special requests whenever possible, and ensure a consistently high level of service throughout their dining experience.
Coordinate dining operations: Maintain effective communication with service and kitchen teams regarding table availability, guest preferences, reservations, and seating flow to ensure seamless operations.
Maintain a welcoming environment: Ensure the hostess station, restaurant entrance, menus, and waiting areas are clean, organized, and presentation-ready at all times.
Ensure service excellence and compliance: Adhere to Hilton brand standards, health and safety regulations, and established operational procedures while maintaining the highest standards of guest satisfaction and professionalism.

Hilton Worldwide

Food & Beverage Hostess

About the Job

Responsibilities

Here's what you'll do during a typical day:

About the Company

Hilton Worldwide

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