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Vertiv

Builds power and cooling systems for data centers

Commissioning Supervisor

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeMelbourne VIC, AustraliaNo salary listedIn-person

About the Job

Requirements

  • Hold an Electrical Trade Certificate (Certificate III in Electrotechnology – Electrician) or a Mechanical Trade Certificate (AQF Level 3 or equivalent).
  • Have relevant documented supervisory experience.
  • Hold a current Australian Driver’s Licence, minimum class C.
  • Have a minimum of 5 years’ experience in the critical infrastructure, data centre, or mission-critical cooling and power industry.
  • Have a proven track record managing a field service or commissioning team in a supervisory or lead capacity.
  • Have working knowledge of at least two of the following: thermal systems (chillers, CRAC/CRAH, precision cooling); UPS/STS critical power systems; or LV switchgear and power distribution equipment.
  • Have experience managing subcontractors and third-party service providers.
  • Be familiar with documentation frameworks including MOPs, PTWs, and SWEMs.
  • Be able to lead, mentor, and develop a multidisciplinary technical team across multiple sites and states.
  • Have a customer-centric approach and stakeholder management and relationship-building skills.
  • Use a systematic and methodical approach to diagnosing and resolving complex multidisciplinary technical issues.
  • Be able to manage resources for multiple concurrent projects, schedules, and competing priorities.
  • Communicate clearly and professionally in writing and verbally with internal teams, clients, and subcontractors.
  • Understand service delivery costs, budgets, and commercial implications of scope variations.
  • Demonstrate safety-first behaviours and be able to embed a Zero Harm culture within the team.
  • Be able to work effectively under pressure and adapt to changing project and operational priorities.

Responsibilities

  • Plan and coordinate commissioning activities across thermal infrastructure, electrical distribution systems (LV switchgear), and critical power systems within Vertiv’s ANZ Start Up Services team.
  • Prepare, review, and submit quotations and warranty return documentation in accordance with company procedures.
  • Verify and approve technician timesheets, leave applications, and expense claims in a timely manner.
  • Generate regular management reports on team activity, job status, and operational metrics using Power BI dashboards.
  • Support field personnel with administrative processes, including service request creation, parts procurement, and equipment logistics.
  • Maintain accurate records of commissioning activities, site documentation, and client correspondence.
  • Contribute to continuous improvement initiatives for administrative and operational workflows.
  • Coordinate and schedule Customer Engineers and subcontractors across thermal, power, and LV switchgear disciplines to meet project and service delivery demands.
  • Manage day-to-day Customer Engineer operational matters, including leave, scheduling conflicts, performance observations, and welfare.
  • Ensure Customer Engineers and subcontractors hold current inductions and site access, and have compliant personal protective equipment before mobilisation.
  • Respond to customer requests and enquiries within 24 hours and track commitments through to completion.
  • Conduct regular field audits and site inspections to verify quality, safety compliance, and workmanship standards.
  • Manage subcontractor relationships, including scope boundaries, variation management, invoice review, and compliance verification.
  • Maintain preferred contractor arrangements aligned with Vertiv’s approved supplier framework.
  • Onboard new Customer Engineers and provide structured technical and procedural orientation.
  • Mentor and develop team members to grow multidisciplinary commissioning capability.
  • Maintain a workplace safety culture aligned with Vertiv’s Zero Harm commitment by proactively identifying and mitigating hazards.
  • Ensure all field personnel are provided with and use appropriate personal protective equipment for each task and environment.
  • Promptly report workplace incidents, near-misses, and injuries in accordance with incident management procedures.
  • Conduct and document periodic safety audits of commissioning sites and enforce site-specific safety plans, including SWMS and JSEA.
  • Ensure subcontractors meet Vertiv’s work health and safety requirements and hold current compliance documentation before engagement.
  • Participate in and support internal quality assurance reviews and corrective action processes.

Desired Qualifications

  • Hold a formal supervisory or management qualification.

About the Company

Vertiv

Builds power and cooling systems for data centers

Vertiv builds power and cooling equipment that keeps data centers, communication networks, and industrial facilities running through outages and heavy computing loads. Its Liebert cooling systems manage the heat generated by servers, while its power products protect equipment and distribute electricity. The company sells equipment directly and through distributors, then earns additional revenue from installation, maintenance, spare parts, and services throughout the equipment life cycle. Its portfolio also includes racks and software for monitoring and managing IT equipment. Vertiv became a standalone company in 2016 and is headquartered in Westerville, Ohio.

Company size
10,001+
Company stage
IPO
Headquarters
Westerville, OH
Founded
2016

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