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AutoNation

Sells and services cars through US dealerships

e-Commerce Sales Associate

Account ExecutivePosted on Nov 12
Full-timeTorrance, CA, USAIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Demonstrated ability to provide an exceptional customer experience is required.
  • Prior sales experience is required, with retail experience preferred.
  • Communication, consultative, interpersonal, and organizational skills are required.
  • Willingness to follow up with customers is required.
  • Experience and desire to work with technology are required.
  • A valid in-state driver's license and an acceptable, safe driving record are required.

Responsibilities

  • Respond to customer leads in a timely manner through online, phone, and in-person channels.
  • Answer customer questions and provide information to guide customers from phone and internet contact to an in-store experience.
  • Help customers select vehicles, negotiate terms, and close sales while ensuring payment options meet their lifestyles, budgets, and expectations.
  • Provide exceptional customer service before and after purchase.
  • Follow up with customers to ensure satisfaction and support customer loyalty.
  • Help transition customers to the Service department to support their vehicle ownership experience.
  • Set and achieve targeted goals.

Desired Qualifications

  • Sales or customer service experience is preferred.
  • Retail experience is preferred.

About the Company

AutoNation

Sells and services cars through US dealerships

AutoNation runs car dealerships across the United States, selling and servicing vehicles from brands such as Toyota, Honda, Ford and Chevrolet. Alongside its franchised stores, it operates AutoNation USA stores that sell only used vehicles, plus collision repair centers and mobile mechanics who service cars at customers' homes. Shoppers can browse, buy and arrange financing in a store or online, and the company earns money on each vehicle sold, on parts and repair work, and on the financing, warranties and service contracts sold with each car. AutoNation was founded in 1996 by Wayne Huizenga, the entrepreneur behind Waste Management and Blockbuster, and is based in Fort Lauderdale, Florida.

Company size
10,001+
Company stage
IPO
Headquarters
Fort Lauderdale, FL
Founded
1996

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