Planned Parenthood Federation of America

Provide reproductive health care and education

Health Center Manager 3

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours

Full-timeNew Haven, CT, USA$70.9k - $95.9k /yrIn-person

About the Job

Requirements

A strong understanding of and personal commitment to reproductive rights and the goals and responsibilities of Planned Parenthood of Southern New England.
Ability to manage a thriving team in a fast-paced and dynamic environment.
Strong organizational, communication, and decision-making skills.
Ability to handle highly confidential information with diplomacy and tact.
Commitment to health equity and a deep understanding of health inequity and its historical and continuing impact on patients, communities, and healthcare systems.
Ability to build authentic relationships, work effectively across differences, and build trust with diverse people.
Self-awareness, empathy, and humility in interpersonal interactions across dimensions of difference.
Experience communicating decisions effectively with staff and judgment in knowing when and how to gather meaningful input.
Bachelor’s-level degree from an accredited college or university, or comparable training and job experience.
Working knowledge of Microsoft Word, Excel, and Outlook.
Ability to work mornings, evenings, and weekends, and reliable transportation.

Responsibilities

Ensure high-quality health care services that support the whole person.
Create a workplace that attracts, engages, and retains talent.
Ensure the health center provides client-centered services and that decisions reflect clients’ best interests.
Ensure business success and sustainability and identify and pursue opportunities to grow the health center.
Ensure excellent customer service and retention by providing leadership, creating effective partnerships, and building collaborative relationships within the center and externally.
Create and maintain an environment in which staff feel appreciated and recognized for their work.
Ensure the health center complies with regulatory and quality standards.
Serve as a community ambassador by identifying and building relationships with key community contacts to develop partnerships and connect community members to Planned Parenthood of Southern New England.
Provide culturally and linguistically competent services.
Be responsible for all health center operations, processes, protocols, and personnel.

Desired Qualifications

Bilingual English/Spanish ability or being a bicultural candidate.

Salary Range: 70913 to 95942 (Currency: USD) (Pay period: per-year-salary)

Planned Parenthood of Southern New England

Care. No Matter What.

We are Planned Parenthood of Southern New England, one of the region’s largest and most trusted providers of reproductive health care. We are recognized for the wide array of services we provide, the outstanding sexual health education we deliver, and our strong commitment to social justice. Working for Planned Parenthood is more than a job; it’s being a part of a powerful movement. Together, we’ll take pride in shaping the future of sexual health and reproductive rights for all people.

Position Summary: Planned Parenthood of Southern New England has an opening for a full time (37.5) Health Center Manager III for our New Haven Health Center.

Essential Functions:

Ensures high quality health care services that support the whole person
Creates a great workplace that attracts, fully engages and retains great talent
Ensuring that the health center provides client centered services; makes certain all decisions reflect the best interest of the clients
Ensures business success and sustainability; responsible for identifying and seeking opportunities to grow the health center
Ensures excellent customer service and retention by providing leadership, creating effective partnerships and building highly collaborative relationships within the center and externally
Create and maintain an environment in which staff feel appreciated and recognized for their work
Ensures that the health center is in compliance with all regulatory and quality standards
Engages as a community ambassador; identifies and builds relationships with key community contacts as a way to build partnerships and connect community members to PPSNE
Provide services that are culturally and linguistically competent
Responsible for all health center operations; processes, protocols and personnel

Key Requirements

Must have a strong understanding and personal commitment to reproductive rights and the goals and responsibilities of PPSNE
Able to manage a thriving team in a fast paced and dynamic environment
Excellent organizational, communication and sound decision making skills
Demonstrated ability to handle highly confidential information with diplomacy and tact
Interested in and committed to health equity. Has a deep understanding of health inequity and its historical and continued impact on our patients, communities, and healthcare systems
Authentic relationship building. Demonstrates an ability to work effectively across difference and build trust with a diversity of people
Self-awareness as it relates to belonging and equity. Brings a high level of self-awareness, empathy, and humility to interpersonal interactions across all dimensions of difference
Transparent decision-making. Experience communicating decision effectively with staff. Demonstrated judgment in knowing when and how to gather meaningful input
Bachelor’s level Degree from an accredited college or university and/or comparable training and job experience required
Working knowledge in Microsoft Word, Excel, and Outlook is required
Must be able to work mornings, evenings, weekends and have a reliable form of transportation
Bi-lingual English/Spanish or bi-cultural candidate preferred

PPSNE is committed to equal opportunity in all areas of its operations, including patient care and employment. Employment decisions are based on merit, qualifications, and business needs. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, disability, marital status, genetics, veteran status, or any other protected category. Discrimination and retaliation are strictly prohibited.

PPSNE offers a comprehensive benefit package which includes; Health, dental and vision insurance, paid parental leave, retirement savings, tuition reimbursement, generous paid time off, a flexible spending account, wellness program and more.

About the Company

Planned Parenthood Federation of America

Provide reproductive health care and education

Planned Parenthood Federation of America operates health centers that deliver reproductive health care, sex education, and information to millions of women, men, and young people. Its services are provided by skilled health care professionals who offer care and guidance on reproductive health topics through in-person clinics and related programs. The organization combines medical services, education, and advocacy to support informed health decisions and broader access to health care and rights. Unlike many health groups that focus on a single aspect, Planned Parenthood integrates care, education, and advocacy at a global scale, leveraging partnerships to extend its reach. Its goal is to create a healthier world by ensuring access to health care and rights for all people.

Company size: 5,001-10,000
Company stage: Grant
Total funding: $276M
Headquarters: New York City, New York
Founded: 1916

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