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METRO/MAKRO

Wholesale food for HoReCa and traders

Inside Sales Representative

Account ExecutiveConfirmed live in the last 24 hours
Full-timeHamburg, GermanyIn-person

About the Job

Requirements

  • Ideally have completed commercial vocational training, such as office management or wholesale merchant training, or alternatively have experience in gastronomy, such as restaurant or hotel service or cooking.
  • Career changers are welcome and will be supported in developing into sales professionals.
  • Have initial experience in sales or telephone sales, including inbound and outbound sales, and a passion for food.
  • Use Microsoft Office confidently.
  • Have strong communication skills, sales ability, and an aptitude for building networks.
  • Demonstrate customer, service, and quality orientation, friendliness, and the ability to adapt quickly to conversation partners.

Responsibilities

  • Act as the first point of contact for established customers and advise them by telephone about the product range and services.
  • Reliably and proactively provide telephone support to top established customers.
  • Handle orders and support delivery customers while working closely with regional delivery locations.
  • Identify customer needs and proactively advise customers about gastro-service solutions and promotional products.
  • Create sales strategies with the field-sales team to achieve targets in the assigned customer area.
  • Regularly review the success of measures and develop optimization opportunities.
  • Work with field customer managers, the wholesale market, and delivery teams to support customer retention and shared sales goals.

About the Company

METRO/MAKRO

Wholesale food for HoReCa and traders

METRO supplies food and related products to professionals, including hotels, restaurants, caterers (HoReCa) and independent traders, through large physical stores and a delivery network. Its product access combines in-store shopping with Food Service Distribution (FSD) and a digitally connected experience, plus METRO MARKETS, an international online marketplace for professional customers that has grown since 2019. The company’s approach extends across more than 30 countries and relies on a multichannel model to reach about 15 million customers, supported by a workforce of over 85,000 and a 2023/24 sales figure of €31 billion. METRO prioritizes sustainability and reports recognition from indices like MSCI, Sustainalytics and CDP. The goal is to meet professional customers’ needs with reliable, scale-enabled wholesale distribution and digital marketplaces that enable efficient purchasing while expanding international reach.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Düsseldorf, Germany
Founded
1964

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