Order to Cash Credit Analyst
Xerox
Order to Cash Credit Analyst
Xerox
Document technology and services provider
Xerox is seeking an Order to Cash Credit Analyst to join our GBS Order to Cash team in Cebu, Philippines. In this role, you will evaluate customer credit requests, assess financial risk, and support timely credit decisions that enable business growth while maintaining effective credit controls.
Why Join This Team:
Be part of Xerox's Global Business Services Order to Cash team, supporting essential financial operations.
Play a meaningful role in protecting the business from credit risk while supporting customer relationships and revenue growth.
Join a team that values accuracy, accountability, collaboration, and customer-focused decision-making.
Work in a role that combines financial analysis, credit decision-making, and problem-solving.
Competitive monthly salary, based on relevant experience and skills.
What You'll Do:
Review and evaluate customer credit applications, credit reports, financial information, and risk indicators to support informed credit decisions.
Assess credit scoring results, identify exceptions, and approve customer credit requests within delegated authority, escalating higher-risk cases when necessary.
Collaborate with Sales, Operations, and Risk Management teams to address credit inquiries, communicate decisions, and provide timely updates.
Manage credit requests through shared mailboxes and workflow systems, ensuring accurate documentation, account validation, and compliance with established service levels.
Identify opportunities to improve credit review processes, operational efficiency, risk controls, and customer experience.
What You Need to Succeed:
At least 1 year of relevant professional experience in credit analysis, credit management, finance, accounts receivable, collections, payment processing, or related financial operations.
Understanding of credit assessment, financial analysis, risk indicators, and customer account management.
Strong analytical, problem-solving, organizational, and decision-making skills with attention to detail.
Proficiency in Microsoft Office applications, particularly Excel, with the ability to navigate financial systems and workflow tools.
Effective communication and collaboration skills, with the ability to manage multiple priorities and work onsite in Cebu on a third-shift schedule.
How We Set You Up for Success:
Access to established credit policies, procedures, and approval frameworks to guide credit decisions.
Use of credit management systems, financial information platforms, and workflow tools to support daily responsibilities.
Collaboration with US-based teams and internal stakeholders to support knowledge sharing and effective communication.
Opportunities to participate in process improvement initiatives that strengthen operational efficiency and credit controls.
Experience managing credit requests, evaluating financial information, and making decisions within established authority limits.
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Xerox specializes in document technology and services. It provides printers, copiers, and related document management solutions for businesses, helping them create, store, reproduce, and share documents efficiently. The core technology behind its early products came from xerography, a dry-printing process, which enabled automated copying of plain paper documents. Over time Xerox expanded into services such as managed print and workflow optimization for organizations. The company differentiates itself through a long history of research and development, including the Palo Alto Research Center (PARC), which produced foundational ideas in computing and networking that influenced the broader tech industry, even though Xerox did not always commercialize those inventions itself. Xerox’s goal is to help customers improve productivity and document workflows by providing reliable hardware, software, and services that streamline the way people create and handle information.
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