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Astreya

AI-powered managed IT services provider

AV Installation Technician 2

Equipment Field ServiceConfirmed live in the last 24 hours
Full-timeMountain View, CA, USA$21.27 - $33.58 /hr

About the Job

Requirements

  • Work unsupervised when necessary.
  • Read and understand audiovisual schematics.
  • Gather data, report metrics, and perform administrative tasks.
  • Have knowledge of audiovisual and video conferencing systems in a corporate environment, including Microsoft Teams, Zoom, Google Meet, Cisco, BlueJeans, and Pexip.
  • Understand TCP/IP networking.
  • Understand audio and video protocols and codecs.
  • Draft and present technical reports in English.
  • Have skills and experience installing modern audio, videoconferencing, and audiovisual systems.
  • Understand the end-to-end complexities of audiovisual and video installation projects.
  • Work flexible schedules, including early or late hours and weekends.
  • Be available for evening, overnight, and weekend work.

Responsibilities

  • Provide end-to-end system engineering and quality assurance for integrated audiovisual and video conferencing technologies in corporate and public sectors.
  • Own delivery of the audiovisual systems integration process on assigned projects and generally, analyzing, documenting, and implementing installation best practices.
  • Install audiovisual systems, including first-fix containment, cable pulling and structural fixings; second-fix equipment installation, patching and configuration; and handover checks and commissioning assistance.
  • Collaborate with the installation team to meet deadlines and deliver consistent quality.
  • Interpret and follow technical and construction drawings.
  • Prepare equipment and other parts for upcoming installations.
  • Maintain onsite housekeeping standards.
  • Conduct planned and reactive maintenance visits to find faults and carry out repairs.
  • Help improve efficiency and project delivery by maintaining processes and good working practices.
  • Attend team briefings and provide ideas and suggestions.
  • Report progress and issues to the lead engineer and project manager so the team can meet project goals.
  • Provide feedback and support to the project manager after installations, including assistance with commissioning or snagging.
  • Attend role-appropriate training.
  • Maintain multimedia and presentation rooms in good working order.
  • Set up and support audiovisual equipment.
  • Provide presentation and multimedia meeting room support, including support during events.
  • Assist with multimedia broadcasting support.
  • Respond quickly to emergency and ad hoc requests.
  • Conduct regular preventive room checks and verify equipment operates correctly according to the room-check procedure.
  • Report faults correctly and promptly.
  • Proactively maintain and report on audiovisual equipment to ensure it functions correctly.
  • Provide first-line support, including diagnosing and resolving minor faults and problems as they occur.
  • Carry out equipment power-down and power-up when required, usually involving out-of-hours overtime.

About the Company

Astreya

AI-powered managed IT services provider

Astreya provides IT managed services for large enterprises, designing, deploying, and running their technology environments. Its offerings cover cloud, infrastructure, security, digital workplace services, and AI-powered support, including an AI-driven service desk and an AI Ops platform. It differentiates itself by tightly integrating with a client’s existing stack and partnering with platforms like Google Cloud, Databricks, and ServiceNow to deliver end-to-end managed IT with in-house AI capabilities. Its goal is to help enterprises run IT more efficiently and securely while expanding impact through partnerships and acquisitions, including supporting Cognizant's AI-first managed services strategy.

Company size
1,001-5,000
Company stage
Acquired
Total funding
Not listed
Headquarters
San Jose, CA
Founded
2001

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