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Lowe's

Runs home improvement stores for DIYers and pros

Sales Specialist - Cabinets

Retail SalesConfirmed live in the last 24 hours
Full-timeBaltimore, MD, USA

About the Job

Requirements

  • A high school diploma or GED is required.
  • At least 1 year of customer-facing sales experience or 6 months of Lowe's retail experience is required; if the education requirement is not met, at least 3 years of external customer-facing sales experience or 18 months of Lowe's retail experience is required.
  • At least 1 year of sales or customer service experience in a sales environment with required sales goals or metrics is required.
  • Ability to read, write, and perform basic arithmetic, including addition and subtraction.
  • Ability to stand and sit for prolonged periods.
  • Ability to lift at least 25 pounds unassisted or over 25 pounds with or without an accommodation.
  • Obtain sales-related licensure or registration if required by state law; Lowe's will support and fund this requirement.

Responsibilities

  • Provide SMART customer service by seeking out customers to understand their needs, answer questions, and communicate the advantages of Lowe's products and services.
  • Serve as a point of contact for customers and vendors within the department by providing project estimates, scheduling installer visits, processing and tracking customer orders and installations, and following up to ensure project completion.
  • In the Pro Department, focus on external accounts and outside sales and services.
  • Monitor inventory levels to support sales, working with vendors and other stores to find merchandise and order replacement stock.
  • Perform price reviews according to pricing policies and maintain pricing and documentation.
  • Support checkout functions, call buttons, departmental pages, and requests for assistance.
  • Train associates in the department through on-the-job sales-floor training and coaching on development needs.
  • Complete other duties as assigned.
  • Spend most of the workday communicating with customers about project needs, answering questions, and helping them accomplish home improvement goals.
  • Become a product expert by informing customers about specifications, features, promotions, and financing options to close sales.
  • Provide consulting services to ensure customer needs are met before they leave the store.
  • Work actively throughout the store or garden center, answer phones, and talk with customers.
  • Work in a department assigned according to hiring needs and skillsets, which may include Appliances, Cabinets, Flooring, Live Nursery, Millwork, Fashion Plumbing, Outlet, Tool Rental, Pro, or Windows & Walls.

Desired Qualifications

  • At least 1 year of experience completing customer sales orders.
  • At least 1 year of experience promoting product-related services and plans such as installation, delivery, credit financing, or extended protection plans.
  • At least 2 years of experience designing customized products for customers using 20/20 or a computer-aided design system.
  • Professional certification related to the department being considered.
  • Bilingual skills.

About the Company

Lowe's

Runs home improvement stores for DIYers and pros

Lowe's runs home improvement stores across the United States, selling tools, lumber, appliances, paint, flooring and garden supplies to do-it-yourself homeowners and professional contractors. Shoppers can buy in its stores, on Lowes.com or through its app, with options for in-store pickup and delivery to homes and jobsites. Beyond products, Lowe's sells installation and home services for projects such as kitchens, flooring, roofing and water heaters, scheduled through its stores and website. It earns money mainly from merchandise sales, plus installation fees and its co-branded credit cards for consumers and businesses. Lowe's was founded in 1946 and is based in Mooresville, North Carolina.

Company size
10,001+
Company stage
IPO
Headquarters
Mooresville, NC
Founded
1946

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