S

Saatva

Direct-to-consumer handcrafted mattresses and bedding

Store Manager

Full-TimePosted on 10/14/2026
$80k - $85k/yr
Junior, Mid
Indianapolis, IN, USA
In Person
RetailRetail Store Management

About the job

Requirements
  • Strong customer service experience, including a minimum of 2 years of consumer-facing experience; experience with luxury products is preferred.
  • Superior coaching and mentoring skills.
  • Strong oral and written communication skills, including the ability to explain product attributes and benefits clearly and effectively.
  • Strong interpersonal skills and the ability to build rapport.
  • Ability to organize, prioritize, and multitask while completing tasks to a high standard.
  • Skilled in using personal computers and related software.
  • Ability to work a retail schedule that includes weekends and sale holidays.
Responsibilities
  • Create a pleasant and enjoyable work environment through team building.
  • Oversee and develop a team of 10 or more sales and customer satisfaction representatives through continual training.
  • Lead by example with productive sales while maintaining Saatva’s Five Star Better Business Bureau customer satisfaction rating.
  • Maintain a positive company culture.
  • Monitor sales progress and set goals and reasonable expectations.
  • Ensure a clean, healthy work environment.
Desired Qualifications
  • Experience with luxury products.

About the company

Saatva sells handcrafted mattresses and bedding directly to consumers through online channels, bypassing traditional retail middlemen. Its products are made to order and shipped directly to customers, with price advantages from avoiding store markups. The company differentiates itself by offering premium, high-quality sleep products at competitive prices and by focusing on social initiatives, including nonprofit partnerships and programs to promote diversity and opportunity within its communities. Saatva’s goal is to provide comfortable, durable sleep products at good value while supporting inclusive growth and a cleaner, safer future.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

2010

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Simplify Jobs

Simplify's Take

What believers are saying

  • September 2026 Walnut Creek opened as Saatva's sixth California Viewing Room.
  • July 2026 partnerships with CrossFit, USA Track & Field, and Skate America expand awareness.
  • Saatva's 2026 Olympic-team role reinforces premium positioning with performance-focused consumers.

What critics are saying

  • A 2025 ADA website settlement and 2026 accessibility obligations add ongoing compliance costs.
  • The 2025 eco-friendly claims suit and 2026 made-in-USA challenge threaten brand trust.
  • If growth stalls, Saatva's premium, high-touch model becomes an expensive retail network.

What makes Saatva unique

  • Saatva sells handcrafted mattresses through white-glove delivery, not compressed-box shipping.
  • By September 2026, Saatva opened 35 U.S. Viewing Rooms, including Walnut Creek.
  • Its in-store Samsung behavior-sensing displays blend digital retail with premium sleep consultation.

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Benefits

  • Health Insurance
  • 401(k) Retirement Plan
  • Unlimited Paid Time Off
  • Paid Vacation
  • FSA/HSA/commuter benefits
  • Gym Membership
  • Discounts on employee purchases
  • Employee Referral Bonus program

Growth & Insights and Company News

Headcount

6 month growth

17%

1 year growth

15%

2 year growth

15%
Saatva
Sep 29th, 2026
Saatva celebrates the opening of its new Palo Alto Viewing Room with The Bay Golf Club and Modern Luxury.

Saatva celebrates the opening of its new Palo Alto Viewing Room with The Bay Golf Club and Modern Luxury. To celebrate the opening of its Palo Alto Viewing Room, Saatva hosted an exclusive wellness-focused gathering in partnership with The Bay Golf Club (TBGC) and Modern Luxury, inviting guests to experience an afternoon centered on the connection between recovery and peak performance. The event brought together media, influencers, designers, local tastemakers, golf enthusiasts, and the Palo Alto community to explore Saatva's handcrafted sleep solutions and commitment to restorative sleep. Guests enjoyed an interactive golf experience featuring The Bay Golf Club's mobile TGL golf simulator truck stationed on Waverley Street, alongside chair massages provided by Blys. Catering by Salt and Stone featured passed golf-inspired bites complemented by an iced tea station with sleep-themed flavor enhancements, as well as custom golf ball-shaped cookies from Sugar Mama Cookies. Golf-inspired florals by Bloom Gallery and a custom photo moment created by Corrie in Color set a vibrant backdrop throughout the venue. Branded gift bags for media featured elevated wellness items from TELETIES, VERB, Dropps, Slumberkins, Decca Records, as well as branded Saatva x TBGC golf balls, visors, and hats for all visitors. Notable guests included Polina Edmunds (Former U.S. Olympic Figure Skater), Sharyn Bires (Modern Luxury), Athena MacFarland (Modern Luxury), Paula Cochrane (Modern Luxury), Eric Kwait (The Bay Golf Club), Caroline Hummel (The Bay Golf Club), Rae Hersey, Kayla Kane, and Lisa Furtado. The event marked a meaningful moment for Saatva as the brand continues to champion wellness, craftsmanship, and the importance of quality sleep, bringing its signature blend of comfort and conscious luxury to Palo Alto. Photo Credit: Drew Altizer Photography

Saatva
Sep 1st, 2026
Saatva unveils new location in Walnut Creek.

Saatva unveils new location in Walnut Creek. The DTC mattress brand debuts its sixth retail experience dedicated to the luxury of restorative sleep in California. GRAND OPENING EVENT: Join Saatva, Modern Luxury, and The Bay Golf Club on October 1 in Walnut Creek. RSVP HERE. Opening to the public on September 14, Saatva will arrive in Walnut Creek, CA, marking its sixth location in California and 35th in the U.S., opening at a time of remarkable growth and momentum for the brand. The latest Viewing Room on Mount Diablo Boulevard spans 3,218 square feet and is designed to transform the mattress shopping experience. Blending high-touch service with state-of-the-art digital technology, the immersive space invites residents to explore the future of luxury sleep in a calm, elevated environment. The new Viewing Room will officially celebrate its arrival in Walnut Creek with a grand opening event on October 1 in partnership with Modern Luxury and The Bay Golf Club, bringing together Saatva's focus on restorative sleep with the worlds of golf, recovery, and performance. Guests will have the opportunity to experience Saatva's handcrafted mattress collection, connect with Sleep Guides, and enjoy golf-inspired activations and exclusive event offerings. "As a digitally native brand, expanding our brick-and-mortar presence allows us to connect more deeply with the communities we serve. Walnut Creek's culture of innovation, wellness, and intentional living makes it a natural fit for Saatva as we continue growing our retail footprint nationwide," said Ron Rudzin, CEO of Saatva. "We're excited to open our third Bay Area Viewing Room and our sixth location in California, bringing Saatva's restorative luxury sleep experience to a community that truly values quality, performance, and well-being." A new design experience. Saatva Walnut Creek showcases the latest in the company's retail design journey. Conceptualized by award-winning architecture firm Ware Malcomb, globally recognized interior design firm Hines Collective, and brought to life by national commercial builder Clune Construction, the space prioritizes a relaxed, mattress-shopping environment. Hines Collective integrates modern touches and emphasizes this new interpretation of restorative luxury sleep. This perfectly complements Ware Malcomb's design and construction approach, which delivers an elegant, sophisticated experience in one of the most vibrant shopping areas. "The space is flooded with natural light, and the dropped cove ceiling design truly defines the experience, guiding that light along undulating paths and creating a warm, ambient glow throughout," said Devin Hines, Founder of Hines Collective. "Its soft, undulating lines introduce a sense of movement and rhythm, naturally guiding visitors through the viewing room while enhancing the overall customer experience." There are numerous 'wow' moments throughout the interior, including a 6-by-10-foot changing digital display wall that allows customers to experience a Saatva mattress in the setting of their choice. Like all Saatva Viewing Rooms, the latest location is designed to be a relaxed, self-guided space where customers can use technology to interact with and learn about products at their own pace. The Viewing Room aims to redefine the customer experience from the moment a visitor enters the space. With its aromatic fragrance, subdued color palette, warm lighting, sustainable flooring, and textured wall treatments, Saatva reflects the beauty of the city's unique character, creating a tranquil atmosphere to explore sleep solutions. Further into the space, silvery trees form a canopy under the ceiling's gentle curves. Soft fabrics and floor-to-ceiling mirrors punctuate the walls throughout, creating a unified environment from start to finish. In keeping with Saatva's philosophy, interior materials and finishes, including the architectural lighting, were assembled in the U.S.A. Alongside Saatva's full lineup of made-to-order luxury mattresses, there are new additions to its furniture category: the Elyne Ottoman Pair and the Regis Metal Bed Frame and Bench, crafted to bring the same elevated aesthetic to every corner of the bedroom. Cutting-Edge technology. Thanks to a partnership with Samsung, the Viewing Room is outfitted with state-of-the-art displays and the latest behavior-sensing technology to help customers discover, personalize, and build their ideal sleep experience. In addition to the digital "hero" wall, composed of nine Samsung VM46T-U 46-inch Full HD Ultra-Narrow Bezel Video Wall Displays, information kiosks at each bed display allow visitors to interact with the collection at their own pace, with knowledgeable Sleep Guides on hand to assist and answer questions. "Samsung is committed to helping retailers provide unique and enhanced customer experiences by leveraging data and in-store behavior," said Chris Mertens, Vice President of Sales, Display Division, Samsung Electronics America. "Our continued partnership with Saatva is a testament to how our display technology continues to improve the customer journey from the moment the consumer enters the store." As customers explore bedding, pillows, and other top-of-bed accessories, an LED display embedded in the accessories wall changes to display pertinent product information. In the Saatva Kids sleep area, children can interact with the Flip, a 55-inch touchscreen whiteboard for drawing. "Samsung's technology allows us to optimize and automate store campaigns and the product information based on real-time integrated data to deliver the content and information that our customers care about most when shopping," said Rudzin. Saatva's latest Viewing Room marks a significant milestone in the company's retail expansion, bringing its elevated sleep experience to more customers nationwide. Visit the Viewing Room to discover the brand's growing selection of best-in-class mattresses and premium bedding products, thoughtfully designed to deliver exceptional comfort, craftsmanship, and restorative luxury sleep. Viewing Room information. Saatva Walnut Creek 1619 Mount Diablo Blvd. Walnut Creek, CA 94596 Hours of operation: Monday-Friday: 10 AM - 7 PM, Saturday: 10 AM - 6 PM, Sunday: 11 AM - 6 PM (925) 940-3938 [email protected] About Saatva. Saatva, the first company to sell luxury mattresses online, was founded with a mission to inspire the world to prioritize healthy and restorative sleep. Since 2010, the company has pioneered a direct-to-consumer model that delivers exceptional quality, service, and design through a more streamlined, elevated shopping experience, bringing a new level of efficiency and transparency to the premium mattress category. Its name is derived from the Sanskrit word meaning truth, purity, and wholeness, which guides the brand in everything it does. Saatva's handcrafted mattresses are assembled in the USA in the company's own factories with globally sourced premium materials that are better for sleepers and the environment. Saatva offers best-in-class mattresses across multiple sleep categories - including innerspring, memory foam, latex, hybrid, adjustable air, and specialty designs - plus designer bedroom furniture and luxury bedding products available online and in a growing number of Viewing Rooms across the country. Made with recycled steel, organic cotton, and CertiPUR-US(R) certified foams, Saatva mattresses reflect the company's commitment to thoughtful craftsmanship and wellness. Each mattress is hand-delivered and set up in the customer's home via complimentary white-glove delivery - never compressed in a box for doorstep shipping. As the Official Mattress & Restorative Sleep Provider of the 2026 & 2028 U.S. Olympic and Paralympic Teams, Saatva will supply Team USA with luxurious bedding products and work closely with LA28 and the U.S. Olympic & Paralympic Committee to spotlight the essential role of sleep in recovery and performance. For over 15 years, Saatva has delivered exceptional comfort and an unparalleled mattress and home furnishings experience that captures the luxury of restorative sleep. For more information about Saatva and any of its products, please visit the Saatva Press Room.

Goodman Real Estate
Aug 7th, 2026
5 restaurants, 2 furniture retailers, and A Yoga Studio now open at Legacy Village; more coming soon.

5 restaurants, 2 furniture retailers, and A Yoga Studio now open at Legacy Village; more coming soon. Lyndhurst, Ohio. July 29, 2026: EVOO, Saffron Patch, Saatva, AVRS Furniture Design Center, and Flow Yoga Studio are now open at Legacy Village. Additional tenants are also joining the lineup, with Shinto Japanese Steakhouse and Sushi Bar expected to open in September and Moxie coming soon. Moxie is coming back by acclaimed Cleveland restaurateurs Michael DuBois and Brad Friedlander, the team behind Odd Fellows in Chagrin Falls and EVOO at Legacy Village. Friedlander, the original creator of Red, The Steakhouse, Lopez, and Moxie, is reviving the beloved Moxie concept after years of requests from loyal fans of the original Beachwood location. The restaurant enjoyed a remarkable 22-year run and became a favorite dining destination throughout Northeast Ohio. With DuBois and Friedlander at the helm, anticipation is already building for the return of one of Cleveland's most requested restaurant brands. For more than 20 years, Legacy Village has been a premier shopping and dining destination for Cleveland's east side, serving communities including Shaker Heights, Chagrin Falls, Beachwood, Pepper Pike, Hunting Valley, and Moreland Hills. Zachary Sogoloff, Executive Vice President; Seth Marks, Senior Director; Tristan Palmieri, Sales Associate, at Goodman Real Estate Services Group LLC; and Hannah Russo, Director of Leasing at First Interstate Properties, represented the landlord, First Interstate Properties, in each of the Legacy Village transactions listed above. EVOO Authentic Greek & Mediterranean Restaurant occupies 5,032 SF and is designed to transport guests to a modern Greek escape. The menu features crudo and main dishes with vibrant flavors, offering an authentic yet contemporary take on Greek cuisine. Visit EVOO at 25365 Cedar Road in Lyndhurst, Ohio. Saffron Patch brings bold, aromatic Indian cuisine to Legacy Village in its 6,226 SF restaurant. Known for creamy tikka masalas, crispy samosas, and pillowy naan, Saffron Patch offers a flavorful dining experience for guests. Visit Saffron Patch at 25385 Cedar Road in Lyndhurst, Ohio. Saatva, a luxury mattress brand, offers a premium viewing room for its products in its 3,848 SF space. Visit Saatva at 24515 Cedar Road in Lyndhurst, Ohio. AVRS Furniture Design Center features luxury mid-century-inspired furniture throughout its 18,396 SF showroom. Visit AVRS Furniture Design Center at 24613 Cedar Road in Lyndhurst, Ohio. Flow Yoga Studio views yoga as a foundation for wellness, friendship, and self-discovery. With ten class formats, the studio offers options for all experience levels. Recognized as "Best of Cleveland" in 2024 and "Best of the East" in 2025, Flow provides a welcoming environment for its members. Guests can take their first free class at the newly opened 1,673 SF studio located at 24655 Cedar Road in Lyndhurst, Ohio. Shinto Japanese Steakhouse and Sushi Bar will offer a chef-driven dining experience featuring hibachi presentations, sushi, and Asian fusion cuisine. The restaurant's dynamic hibachi service is designed to create a memorable dining experience for guests. Shinto is expected to open its 11,421 SF restaurant in September 2026. Moxie, an American dining concept from local chef Brad Friedlander, will offer a modern bistro atmosphere where warmth, polish, and familiarity come together. With a menu rooted in classic comfort dishes and elevated touches, Moxie will create a refined yet approachable dining experience. The restaurant is coming soon to the center of Legacy Village, adjacent to The Lawn. As Legacy Village continues to expand its tenant mix, the center remains one of Cleveland's top destinations for shopping, dining, and entertainment. To discuss commercial real estate opportunities at Legacy Village, please contact Zachary Sogoloff, Seth Marks, and Hannah Russo. Goodman Real Estate Services Group is a premier commercial real estate brokerage specializing in retail brokerage, leasing, development, investment sales, and tenant representation across the Midwest. Since 1998, Goodman Real Estate has combined deep market expertise, advanced technology, data-driven insights, and a highly collaborative team approach to deliver strategic real estate solutions that help clients maximize value and achieve long-term success. For more information about Goodman Real Estate Services Group LLC, visit Its Website or call 216.381.8200

Saatva
Jul 30th, 2026
Saatva introduces Elyne Ottoman Pair: A modular, architectural, and versatile seating solution for the modern bedroom.

Saatva introduces Elyne Ottoman Pair: A modular, architectural, and versatile seating solution for the modern bedroom. The new Saatva Elyne Ottoman Pair features modular symmetry, architectural silhouette, and curated pairings. Saatva proudly announces the launch of the Saatva Elyne Ottoman Pair, expanding its accent furniture collection. The Saatva Elyne Ottoman Pair is thoughtfully designed to create a refined, tailored look that aligns seamlessly with the proportions of Queen and King bed frames. Offering a versatile modular seating solution, the ottomans complement Saatva's upholstered bed collections while bringing elevated comfort and timeless design to the bedroom. Unlike a traditional bench, this set is sold exclusively as a pair to ensure a balanced, curated aesthetic at the foot of the bed. This classic silhouette offers a clean, minimalist profile that appeals to design-conscious customers seeking architectural interest and versatility in the bedroom sanctuary. To elevate the aesthetic, each ottoman features a single, precision-crafted buttonless tuft in the center of the seat, avoiding excessive ornamentation while exuding a sense of quiet elegance and master tailoring. "At Saatva, we believe every piece in the bedroom should contribute to both comfort and thoughtful design," said Ron Rudzin, Founder and CEO of Saatva. "The Elyne Ottoman Pair reflects our commitment to creating furnishings that are as functional as they are beautiful. Designed to complement our handcrafted bed frames, the modular pair offers customers a versatile seating solution that brings balance, sophistication, and lasting quality to the bedroom." Exceptional craftsmanship designed to last. Each ottoman is built on a kiln-dried hardwood frame for long-term structural integrity, fully upholstered on all sides for versatile placement within the room, and finished with premium high-density foam cushioning for a refined, supportive seat. The Saatva Elyne Ottoman Pair is available in six colors: Natural Linen, Pewter Linen, Graphite Vintage Velvet, Taupe Vintage Velvet, Ivory Boucle, and Mocha Boucle. The high-pile velvet options have rich texture and a subtle matte sheen, made from a high-quality poly-cotton blend for maximum stain resistance and maximum durability. The linen options are elegant and eco-friendly, made from natural flax fibers without any harmful chemicals or dyes. The boucle options are meticulously woven of looped poly yarns for rich texture, softness, and stain resistance. Built & delivered with care. Each purchase comes with Saatva's unparalleled service guarantees, including a 365-day home trial, lifetime warranty, and complimentary white-glove, in-room delivery and assembly. The brand's expert delivery teams ensure that every piece is delivered with care and ready for immediate use, providing a seamless experience from order to setup. The Saatva Elyne Ottoman Pair is now available at Saatva retail locations nationwide and on Saatva.com. Explore this newest addition to Saatva's lineup of luxury home furnishings and discover how Saatva continues to redefine the modern bedroom through its innovative approach to the luxury of restorative sleep.

Home Furnishings Business
Jul 14th, 2026
Saatva announces partnership with U.S. Figure Skating.

Saatva announces partnership with U.S. Figure Skating. U.S. Figure Skating announces that Saatva, the Restorative Luxury Sleep Company, has been named the title sponsor of Skate America 2026 and Skate America 2027. As the fourth event of the ISU Grand Prix of Figure Skating Series, Saatva Skate America 2026 will take place November 13-15, 2026, at Angel of the Winds Arena in Everett, Washington. Saatva's commitment to restorative luxury sleep aligns with the needs of elite athletes, whose performance depends on consistent recovery as much as training. As the Official Mattress and Restorative Sleep Provider for both the Los Angeles 2028 Olympic and Paralympic Games and Team USA, Saatva will work closely with LA28 and the U.S. Olympic & Paralympic Committee to spotlight the essential role of sleep in recovery and performance. "We're excited to continue our partnership with Saatva and welcome them back as the title sponsor of Skate America," said Annie White, Chief Commercial Officer at U.S. Figure Skating. "Their commitment to sleep wellness aligns perfectly with our commitment to supporting athletes throughout every stage of their journey. This partnership reflects our shared belief that performance starts long before competition, and that rest and recovery are essential to long-term success." As title sponsor, Saatva will have a prominent presence throughout the event, including in-venue activations, broadcast visibility, and educational opportunities focused on the importance of sleep. Attendees will also have the opportunity to learn more about Saatva's mattresses and sleep products designed to support recovery and overall wellness. "Elite athletes know that performance doesn't begin when they step onto the ice - it begins with the quality of their recovery," said Joe McCambley, Chief Marketing Officer at Saatva. "We're proud to expand our partnership with U.S. Figure Skating by becoming the title sponsor of Skate America 2026 and 2027. Together, we're helping elevate the conversation around sleep and supporting athletes with the recovery they need to perform at their highest level." The expanded partnership builds on Saatva's ongoing commitment to supporting U.S. Figure Skating and advancing the conversation around recovery, wellness, and the role restorative luxury sleep plays in helping athletes perform at their best. Their dedication to quality sleep means each made-to-order mattress is designed and assembled in the United States and made from eco-conscious materials. Saatva's priority on custom fit, local assembly, and environmental responsibility helps sleepers wake up restored and ready to perform their best. Ilia Malinin, three-time Men's World Figure Skating champion and U.S. Olympic gold medalist, who also partnered with Saatva, continues to champion the role of quality sleep in athletic performance and recovery. "I've learned that recovery is just as important as what happens on the ice, and quality sleep has become a huge part of my routine. I'm excited to see Saatva continue supporting U.S. Figure Skating and return as the title sponsor of Skate America, helping highlight something that's so important for every athlete." For more information on Skate America visit: 2026 Skate America - U.S. Figure Skating.