Utility Technician
Merlin Entertainments
Utility Technician
Merlin Entertainments
Manages branded visitor attractions and parks
Utility Technician Role
We're LEGOLAND New York Resort - the place where FUN is built, and memories are guaranteed! With our Theme Park, Hotels, Mini-Land and more - the opportunities here at LEGOLAND our endless.
About the Role
Under the direction and supervision of the Facility Manager, the Utility Technician will maintain, repair, and install various equipment, hardware, and paved services as directed by the facilities management team. A wide range of building maintenance and specialty technician experience is required. Contributes to many areas of general repair and maintenance and assists other skilled trades in performing preventative maintenance and rehabilitation project. This is including but not limited to, office receptacles and lighting, HVAC systems and thermostats, Kitchen and Cooking equipment, plumbing and bathroom equipment, and doing preventive maintenance on all facility systems. All functions and duties are to be performed in accordance with departmental policies, practices, and procedures and within the framework and intent of LEGOLAND New York Resort.
In this role, you will:• Keeps safety as #1 priority.• Follows established maintenance program, including any emergency repairs as required to keep down time to an acceptable minimum.• Ensures that all ride equipment and work areas are kept clean, neat, and orderly always.• Ensures compliance with internal maintenance, safety, and security procedures by following established ASTM, NEC, State and local electrical codes and loss prevention guidelines.• Operates simple machine tools, such as drill presses, power saws, grinders, etc.• Recognizes equipment that needs repair, replacing, or adjusting and reports it to supervisor.• Keeps tools, machines, and all other company equipment in clean and proper working order.• Attends department training, supplemental courses, and seminars to stay abreast of updated technical information and products.• Attends weekly staff meetings for purpose of directing, informing, and training.• Is a liaison with fellow maintenance MCs and other departments.• Always follows LEGOLAND New York policies and procedures.• Responds to emergency calls within theme park, for repairs and maintenance as directed by the facilities management team.• Be mutual aid to other departments within technical services to help accomplish all task in a safe and efficient manner. • Respond to any other various duties as directed by your manager.
About You
• Must have a high school diploma or equivalent.• Must be at least 18 years old.• Minimum of 2 years of experience in facilities maintenance and repair.• Considerable knowledge of the practices, tools, and equipment used to troubleshoot, and repair electromechanical systems, lighting, carpentry, and plumbing is required. • HVAC experience preferred. • Requires a demonstrated flexibility to handle a wide range of highly complex and challenging duties throughout the theme park, with extreme care, focused attention, and skillful precision.• Must be able to react under pressure or in an emergency in a calm and rational manner.• Requires the ability to use a full range of measuring devices and power tools.• Basic math skills are required.• Ability to read and evaluate reports and correspondence.• Ability to read blueprints and schematics.• A friendly, polite, guest service-oriented demeanor is required.• Demonstrated ability to follow facility management team directions effectively and observe and remember details.Strong verbal and written communication skills.• Have a positive attitude and a love for FUN!
🎉 Benefits of Joining Merlin Entertainments! 🎉
🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage.🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge!🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!💼 401(k) Program: Save for the future with company matching contributions.📚 Tuition Reimbursement Programs: Get support for further education and career growth.🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨
Manages branded visitor attractions and parks
Merlin Entertainments operates a global portfolio of branded visitor attractions, including theme parks and experiences. It owns and runs properties such as LEGOLAND Parks, Sea Life centers, The Dungeons, Madame Tussauds, and the London Eye, combining rides, shows, and interactive experiences to attract paying visitors. The company grows by acquiring and integrating well-known brands and venues, then operating them as unified, brand-driven experiences across multiple countries. Its competitive edge comes from scale, a diverse mix of world-famous brands, and a track record of expanding via strategic acquisitions to create a broad, international attraction network. The goal is long-term growth and value creation by expanding its branded attractions footprint and improving operating performance, while staying private to focus on sustained development rather than quarterly market pressures.
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