B

Bazaarvoice

Collects, manages, and distributes customer reviews

Senior Community Manager

Full-TimeUpdated on 10/27/2026
$90k - $98k/yr
Mid, Senior
Remote in USA+1 moreMore locations: New York, NY, USA
Remote
Social MediaCommunity Management

About the job

Requirements
  • Possesses 4+ years of professional experience in community management or community marketing, ideally within consumer platforms, creator networks, or user-generated-content-driven brands.
Responsibilities
  • Analyze community lifecycle data and sentiment to ideate, test, and execute strategic campaigns that improve retention and decrease churn.
  • Execute personalized, one-to-one outreach to top creators and high-value members to build long-term relationships and drive authentic advocacy.
  • Conceptualize and manage end-to-end member gifting programs, custom swag drops, and surprise-and-delight campaigns to reward active users.
  • Build scalable user-generated-content pipelines in collaboration with Editorial and Marketing teams to elevate member-generated content across brand channels.
  • Establish repeatable frameworks, operational playbooks, and community guidelines to ensure initiatives run efficiently as the platform grows.
  • Identify and negotiate strategic co-marketing partnerships with complementary brands and creator groups to expand community reach.
  • Champion the voice of the community internally, translating member feedback and behavioral trends into actionable business insights.
Desired Qualifications
  • Previous experience working directly within product sampling, consumer reviews, or influencer marketing platforms.
  • Experience organizing both virtual and regional in-person member events.
  • A strong strategic and operational balance, with a proven ability to turn high-level retention goals into clear execution plans.
  • Strong data literacy and comfort using community health metrics, including retention, cohort activation, and churn, to inform decisions.
  • Experience collaborating cross-functionally with marketing, design, product, operations, and/or support teams.

About the company

B

Bazaarvoice

View
cbWebsite

Bazaarvoice helps retailers and brands use customer opinions and visual content to boost online shopping. It provides tools to collect, manage, and publish user-generated content—like reviews, ratings, photos, and videos—and to display this content across online stores and marketing channels. The product works on a subscription model: clients pay for access to a platform that collects and publishes reviews, creates product catalogs, and turns social media content into shoppable experiences. It also offers product sampling programs to gather early reviews. Bazaarvoice differentiates itself with a large content engine and a wide retail network that distributes client content broadly, plus strong integrations with social platforms (e.g., Instagram) to turn visuals into purchase opportunities. The company’s goal is to help brands and retailers build trust with shoppers and drive sales by making it easy for customers to share opinions and for others to discover and buy products.

Company Size

1,001-5,000

Company Stage

Post IPO Equity

Headquarters

Austin, Texas

Founded

2005

Get referred to Bazaarvoice

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • September 17, 2026 Bluefish partnership expands enterprise AI visibility monitoring and correction loops.
  • July 6, 2026 Gartner recognition boosts credibility for shoppable media budgets.
  • September 4, 2026 Drinks Association win and product sampling support launch momentum in beverage brands.

What critics are saying

  • Google’s AI shopping integration on May 7, 2026 deepens platform dependence and pricing pressure.
  • April 2026 BV Pixel litigation increases privacy scrutiny around Bazaarvoice’s tracking and consent tools.
  • AI-native review surfaces from Google, TikTok, and retailers commoditize Bazaarvoice’s core syndication layer.

What makes Bazaarvoice unique

  • Bazaarvoice syndicates verified UGC across 13,000 brands and retailers globally.
  • September 1, 2026 AI Visibility package makes reviews crawlable for AI shopping.
  • March 24, 2026 TikTok Shop integration and Shopify certification extend distribution across commerce channels.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Mental wellness matters - All team members get access to the Modern Health platform, which provides resources for personal/professional coaching, therapy, and meditation.
  • Improve your community and b:generous - We believe in investing our time and money to support our communities globally.
  • Embrace wellness and reward others - Through our YouEarnedIt platform, achievements, wellness, volunteering, and coaching is celebrated and rewarded, and everyone has a voice.
  • Paid sabbaticals - We reward employees for hard work. After five years with Bazaarvoice, you can apply for an eight-week paid sabbatical.
  • Recognition-based culture - We provide opportunities for annual merit rewards, company bonus schemes, and growth within your role.
  • Flexible work from home policies - The working world has changed. So have we.

Growth & Insights and Company News

6 month growth

0%

1 year growth

-1%

2 year growth

4%
Associated Press
Oct 22nd, 2026
Bazaarvoice and DaVinci Commerce bring verified shopper reviews to AI shopping agents

Bazaarvoice has partnered with DaVinci Commerce to bring authentic shopper reviews into AI shopping agents. The deal integrates Bazaarvoice's ratings and review data into DaVinci's platform, including its new Brand Agent and Product Context Memory technology. When a shopper uses a brand's custom OpenAI storefront app or a DaVinci-powered agent, the AI will recommend products based on intent and show verified reviews alongside them. The reviews also feed the system's product memory. "Shopping is moving upstream into AI apps, conversational environments and personal AI agents," said Diaz Nesamoney, founder and chief executive officer of DaVinci Commerce. Bazaarvoice, founded in 2005 and based in Austin, Texas, connects more than 13,000 brands and retailers. DaVinci is backed by Accenture.

GlobeNewswire
Oct 22nd, 2026
Bazaarvoice and DaVinci Commerce bring authentic shopper reviews to AI shopping agents.

Bazaarvoice and DaVinci Commerce bring authentic shopper reviews to AI shopping agents. The integration feeds authentic Bazaarvoice consumer review data into DaVinci's newly launched Brand Agent(TM) and Product Context Memory(TM) to validate AI recommendations across agentic storefronts. AUSTIN, Texas, Oct. 22, 2026 (GLOBE NEWSWIRE) - Bazaarvoice, the world's leading platform for sourcing, displaying, and amplifying authentic consumer product ratings and reviews, today announced its partnership with DaVinci Commerce, an Agentic Commerce Experience Platform. The partnership will seamlessly integrate Bazaarvoice's vast network of authentic ratings and review data directly into DaVinci's AI-powered shopping platform architecture - including its newly launched Brand Agent(TM) and patent-pending Product Context Memory(TM)(PCM) technology - powering shopping apps within OpenAI and other agentic storefront destinations. This collaboration gives mutual clients the ability to surface authentic user-generated content (UGC) precisely where AI-driven product discovery happens. When a consumer interacts with a brand's custom OpenAI storefront application or a conversational agent powered by DaVinci, the AI agent will provide tailored product recommendations based on user intent, display Bazaarvoice's authenticated ratings and reviews, and use them to enrich its Product Context Memory(TM). By supplying real-time, verified consumer sentiment to DaVinci's Agentic Discoverability Engine(TM) and Brand Agent(TM), the system cites real consumer proof to validate each recommendation., transforming the high-intent discovery phase from an exhausting multi-site chore into an instant, reliable, and brand-curated flow. "Shopping is moving upstream into AI apps, conversational environments and personal AI agents, and shoppers expect those experiences to be both immersive and trustworthy," said Diaz Nesamoney, founder and CEO of DaVinci Commerce. "Integrating Bazaarvoice's gold-standard review data into our Brand Agent and Agentic BrandStore(TM) platform gives AI agents authentic, verified recommendations to serve, and dramatically shortens the path from discovery to purchase." "Shoppers are increasingly making decisions inside AI experiences, and the Bazaarvoice Network is built to bring authentic customer voices wherever those decisions happen," said Brenda Tuohig, SVP, Strategic Partnerships at Bazaarvoice. "By embedding our verified UGC into DaVinci's agentic ecosystem, we're giving shoppers the social proof they need to move from discovery to checkout in a single, trusted conversation." About Bazaarvoice Bazaarvoice connects over 13,000 brands and retailers to the authentic shopper content that powers commerce. Our platform captures, moderates, verifies, and syndicates ratings, reviews and other user-generated content (UGC) such as customer photos and videos across the world's largest retail and media network, fueling everything from product pages to AI-driven discovery and search. We don't just help you collect reviews; we turn the voice of the customer into your most powerful sales and marketing asset, ensuring your products are discovered, trusted, and chosen. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas, with offices across North America, Europe, India, and Australia. For more information, visit www.bazaarvoice.com About DaVinci Commerce DaVinci Commerce provides an Agentic Commerce Experience Platform(TM) that helps brands and retailers turn AI shopping conversations into commerce by getting their products discovered, helping shoppers choose with confidence and connecting those decisions to purchase. The platform's Agentic Discoverability Engine(TM) enriches product catalogs with consumer context and measures discoverability at the SKU level. Brand Agent(TM) publishes and distributes enriched product knowledge to personal AI agents, retailer-owned shopping agents and commerce platforms. Agentic BrandStore(TM) turns product recommendations into guided, brand-controlled shopping experiences where consumers can explore, compare and move toward purchase, shortening the path to sales and helping brands and retailers drive measurable sales lift. At the core of the platform is patent-pending Product Context Memory(TM), which maintains rich, evolving context around individual products so AI agents can better understand when, why and for whom each product is relevant. Founded by Diaz Nesamoney, founder of Informatica, and backed by Accenture, DaVinci Commerce is trusted by Nestlé, Diageo, Giant Eagle, Nordstrom, and many more.

TMCnet
Oct 22nd, 2026
Bazaarvoice and DaVinci Commerce bring authentic shopper reviews to AI shopping agents

Bazaarvoice and DaVinci Commerce bring authentic shopper reviews to AI shopping agents TMCnet News [October 22, 2026] | / | Bazaarvoice and DaVinci Commerce bring authentic shopper reviews to AI shopping agents AUSTIN, Texas, Oct. 22, 2026 (GLOBE NEWSWIRE) - Bazaarvoice, the world's leading platform for sourcing, displaying, and amplifying authentic consumer product ratings and reviews, today announced its partnership with DaVinci Commerce, an Agentic Commerce Experience Platform. The partnership will seamlessly integrate Bazaarvoice's vast network of authentic ratings and review data directly into DaVinci's AI-powered shopping platform architecture - including its newly launched Brand Agent(TM) and patent-pending Product Context Memory(TM)(PCM) technology - powering shopping apps within OpenAI and other agentic storefront destinations. This collaboration gives mutual clients the ability to surface authentic user-generated content (UGC) precisely where AI-driven product discovery happens. When a consumer interacts with a brand's custom OpenAI storefront application or a conversational agent powered by DaVinci, the AI agent will provide tailored product recommendations based on user intent, display Bazaarvoice's authenticated ratings and reviews, and use them to enrich its Product Context Memory(TM). By supplying real-time, verified consumer sentiment to DaVinci's Agentic Discoverability Engine(TM) and Brand Agent(TM), the system cites real consumer proof to validate each recommendation., transforming the high-intent discovery phase from an exhausting multi-site chore into an instant, reliable, and brand-curated flow. "Shopping is moving upstream into AI apps, conversational environments and personal AI agents, and shoppers expect those experiences to be both immersive and trustworthy," said Diaz Nesamoney, founder and CEO of DaVinci Commerce. "Integrating Bazaarvoice's gold-standard review data into our Brand Agent and Agentic BrandStore(TM) platform gives AI agents authentic, verified recommendations to serve, and dramatically shortens the path from discovery to purchase." For more information about the partnership, please visit the Bazaarvoice website. About Bazaarvoice Bazaarvoice connects over 13,000 brands and retailers to the authentic shopper content that powers commerce. Its platform captures, moderates, verifies, and syndicates ratings, reviews and other user-generated content (UGC) such as customer photos and videos across the world's largest retail and media network, fueling everything from product pages to AI-driven discovery and search. Fog Computing World don't just help you collect reviews; Fog Computing World turn the voice of the customer into your most powerful sales and marketing asset, ensuring your products are discovered, trusted, and chosen. Founded in 2005, Bazaarvoice is headquartered in Austin, Texas, with offices across North America, Europe, India, and Australia. For more information, visit www.bazaarvoice.com About DaVinci Commerce DaVinci Commerce provides an Agentic Commerce Experience Platform(TM) that helps brands and retailers turn AI shopping conversations into commerce by getting their products discovered, helping shoppers choose with confidence and connecting those decisions to purchase. The platform's Agentic Discoverability Engine(TM) enriches product catalogs with consumer context and measures discoverability at the SKU level. Brand Agent(TM) publishes and distributes enriched product knowledge to personal AI agents, retailer-owned shopping agents and commerce platforms. Agentic BrandStore(TM) turns product recommendations into guided, brand-controlled shopping experiences where consumers can explore, compare and move toward purchase, shortening the path to sales and helping brands and retailers drive measurable sales lift. At the core of the platform is patent-pending Product Context Memory(TM), which maintains rich, evolving context around individual products so AI agents can better understand when, why and for whom each product is relevant. Founded by Diaz Nesamoney, founder of Informatica, and backed by Accenture, DaVinci Commerce is trusted by Nestlé, Diageo, Giant Eagle, Nordstrom, and many more. Media Contact Lauren Venticinque Head of External Communications [email protected] [ Back To TMCnet.com's Homepage] |

THL
Sep 24th, 2026
Bazaarvoice Announces Majority Investment from Thomas H. Lee Partners - THL

Bazaarvoice today announced a majority investment from Thomas H. Lee Partners, L.P. (“THL”), a premier private equity firm investing in growth companies. AUSTIN, Texas, March. 26, 2021– Bazaarvoice, Inc., the leading provider of product reviews and user-generated content (UGC) solutions, today announced a majority investment from Thomas H. Lee Partners, L.P. (“THL”), a premier private […]

Drinks Association
Sep 4th, 2026
Bazaarvoice joins the Drinks Association as a Gold Partner.

Bazaarvoice joins the Drinks Association as a Gold Partner. September 04, 2026 The Drinks Association is thrilled to announce that Bazaarvoice has joined the Drinks Association as a Gold Partner. Bazaarvoice is the world's most trusted network of authentic consumer voices. Connecting over 13,000 brands and retailers globally, Bazaarvoice sources, displays, and amplifies authentic product ratings, reviews, photos, and videos at scale. In Australia, the Bazaarvoice Retail Network footprint covers all the leading alcoholic beverage retailers, placing authentic user-generated content (UGC) directly in front of shoppers right where buying decisions happen. Across the industry, shoppers who interact with authentic UGC and reviews demonstrate up to 2x higher conversion rates, driving revenue both on e-commerce platforms and on retail store shelves. In the alcoholic beverages sector, where 74% of consumers still prefer purchasing in-store while digital ad spending scales toward $4.58B, having a trusted online presence and machine-readable shopper feedback is vital to guiding offline and online carts alike. Bazaarvoice Product Sampling rapidly generates authentic consumer reviews to build launch momentum. As search evolves from keyword queries into AI shopping engines, standard client-side reviews can remain hidden behind JavaScript. Bazaarvoice solves this with server-side indexing, ensuring your brand's NPDs, sampling feedback, and customer reviews are fully discoverable, trusted, and recommended by human shoppers and AI agents alike. Bazaarvoice works alongside leading food and beverage brands to solve key market challenges, helping clients to: * Collect and distribute reviews: Automating post-purchase review collection to maintain a steady drumbeat of fresh content, or authenticating and syndicating existing direct-to-consumer reviews straight to key retailer product pages to scale coverage fast. * Review seeding and sampling: Supercharging reviews for high-priority items by putting products directly into the hands of targeted shoppers in the Influenster community in exchange for honest feedback-ideal for accelerating new launches, seasonal campaigns, and refreshing outdated SKUs. * Visual and social UGC: Converting shoppers with authentic visual proof by generating high-quality customer photos, videos, and creator content to display on product pages, providing the inspiration and confidence shoppers need to add to cart. * Customer Q&A and review response: Engaging directly with shoppers by answering product questions and responding to reviews seamlessly through the central Bazaarvoice portal, removing purchase friction, boosting conversion rates, and building brand loyalty at retail. Applying a combination of platform technology, global network syndication, and deep consumer insights, Bazaarvoice helps alcohol brands convert consumer interest into measurable outcomes. Across the industry, shoppers who interact with authentic user-generated content and reviews demonstrate up to 2x higher conversion rates, driving revenue both on e-commerce platforms and on retail store shelves.