First Service Bank promotes Susan Thomas to Credit Lending Operations Manager. October 16, 2026 First Service Bank is pleased to announce the promotion of Susan Thomas from Senior Credit Analyst to Credit Lending Operations Manager. In her new role, Thomas will lead and manage the Bank's team of credit analysts, provide credit analysis for customers, particularly those with complex relationships, and oversee the evaluation of borrower relationship exposure. "Susan's analytical expertise, leadership and commitment to supporting our lenders and customers have made her a tremendous asset to First Service Bank," said Kasey Jaracz, Vice President of Loan Operations. "She is well prepared to lead our credit analyst team as we continue to grow, and I am excited to see how she will help strengthen both our processes and our people." Thomas has been with First Service Bank for three and a half years and brings 20 years of professional experience to her new position. She earned a bachelor's degree in accounting from the University of Arkansas at Little Rock and is a Certified Public Accountant. "I am excited to see our group of credit analysts grow along with the Bank," Thomas said. "Growth can bring challenges, but our team is ready to rise to them. With new training opportunities ahead, we will be even better prepared to serve our lenders and customers." Thomas said one of her primary goals is to help the credit analyst team provide lenders with the information and support they need to help customers achieve their financial goals. She also looks forward to helping analysts develop their skills and advance in their careers throughout the Bank. "First Service Bank recognizes hard work and celebrates both individual and corporate achievements," Thomas said. "I have never felt more appreciated than I do here. I also value how often the Bank promotes from within and makes the most of the talent already on our team." A Little Rock native, Thomas is married to her husband, Jon. She believes service is one of First Service Bank's greatest strengths, whether associates are attending local events, supporting chambers of commerce or volunteering to assist veterans. First Service Bank is a community-focused financial institution that provides exceptional banking services to its customers. With a solid commitment to community impact and customer satisfaction, First Service Bank, headquartered in Faulkner County, has been in operation for more than 60 years and has locations in Clinton, Conway, Dermott, Flippin, Greenbrier, Little Rock, Maumelle, Mountain View, Saline County, Shirley, and Yellville. For more information, visit firstservicebank.com. Let First Service Bank take care of your banking needs. Trust First Service Bank to serve you and make your financial dreams a reality. Call First Service Bank at (501) 679-8000 or visit your local branch.

First Service Bank promotes Carrie Beth Hestand to Commercial Lending Operations Manager. October 13, 2026 First Service Bank is pleased to announce the promotion of Carrie Beth Hestand from Loan Operations Assistant Manager to Commercial Lending Operations Manager. In her new role, Hestand will lead and oversee the bank's commercial lending operations, helping ensure commercial loan transactions are processed, documented, and closed accurately, efficiently, and on time. She will provide leadership to commercial lending support associates while maintaining strong partnerships with commercial lenders, Credit Administration, Loan Operations, and other departments. Hestand will also manage departmental workflow, promote compliance with lending policies and regulatory requirements, help resolve complex lending issues, and support the overall quality of the bank's commercial lending process. "Carrie has consistently demonstrated strong leadership, sound judgment, and a genuine commitment to supporting both our associates and our customers," said Kasey Jaracz, Vice President of Loan Operations. "Her operational knowledge, attention to detail, and passion for helping others grow make her an excellent fit for this position. We are excited to see her lead our commercial lending support team and help strengthen our processes as First Service Bank continues to grow." Hestand has been with First Service Bank for four years. During her tenure, she has served as Loan Processor I, Loan Processor Lead, and Loan Operations Assistant Manager. In her previous role, she oversaw workflow within Loan Operations, led loan processors, and assisted the Vice President of Loan Operations with projects and audits. "I am most excited to support and be part of the bank's growth," Hestand said. "Growth is one of our core values, and I love helping others recognize their potential, become more efficient, and continue learning. I look forward to working with our lenders and commercial processors to streamline processes and manage loan volume as we continue growing in the communities we serve." Hestand said her priority is helping commercial loan processors and lenders serve customers by moving loans to the closing table safely and efficiently. "Our commercial loan processors work incredibly hard and handle many different types of loans," Hestand said. "I am excited to support them as they serve our customers." A Batesville, Arkansas, native, Hestand describes her First Service Bank colleagues as a second family and values the humility, support, and community-minded approach demonstrated by the bank's leadership and associates. As the granddaughter and niece of veterans, she also appreciates First Service Bank's dedication to supporting veterans through its partnership with Operation Red, White, and Brave. Outside of work, Hestand enjoys spending time with her husband, Matthew, and their son, Wyatt. Their family enjoys watching the Arkansas Razorbacks and Pittsburgh Steelers, and she enjoys playing Mahjong. First Service Bank is a community-focused financial institution that provides exceptional banking services to its customers. With a solid commitment to community impact and customer satisfaction, First Service Bank, headquartered in Faulkner County, has been in operation for more than 60 years and has locations in Clinton, Conway, Dermott, Flippin, Greenbrier, Little Rock, Maumelle, Mountain View, Saline County, Shirley, Springdale, and Yellville. For more information, visit firstservicebank.com. Let First Service Bank take care of your banking needs. Trust First Service Bank to serve you and make your financial dreams a reality. Call First Service Bank at (501) 679-8000 or visit your local branch.

First Service Bank promotes Ashley Ludwig to Post Close Lending Operations Manager. October 13, 2026 First Service Bank is pleased to announce the promotion of Ashley Ludwig from Loan Operations Post Closing Lead to Post Close Lending Operations Manager. In her new role, Ludwig will oversee the bank's post-closing lending function, helping ensure loan documentation and collateral are complete, accurate, properly perfected, and compliant. She will also manage loan exceptions, quality-control efforts, and process improvements designed to strengthen lending operations and support continued growth across the bank. "Ashley's experience, attention to detail, and commitment to serving others have made her an invaluable member of our Loan Operations team," said Kasey Jaracz, Vice President of Loan Operations. "She understands the importance of strong processes and accurate documentation, but what truly distinguishes Ashley is the way she supports her teammates. We are excited to see her continue growing as a leader and helping our team deliver the high standard of service First Service Bank is known for." Ludwig has been with First Service Bank for six and a half years and began her career with the bank as a loan processor. She brings nearly 12 years of banking experience to her new position, having previously worked as a teller, in deposit operations, and as a check fraud specialist. "With this new position, I'm excited to support my team in a new way while continuing to build on the relationships we've developed," Ludwig said. "I look forward to sharing what I've learned, encouraging others as they grow in their careers, and contributing to the continued success of First Service Bank." A Fayetteville, Arkansas, native, Ludwig said the people and culture of First Service Bank have played an important role in her career. She especially values the teamwork, encouragement, and willingness of associates to help one another. Ludwig is also proud of the bank's commitment to the communities it serves. First Service Bank associates regularly volunteer, support local organizations, and participate in fundraising and outreach efforts benefiting veterans and other community causes. Outside of work, Ludwig enjoys spending time with her husband, Garrett, and their four-year-old son. First Service Bank is a community-focused financial institution that provides exceptional banking services to its customers. With a solid commitment to community impact and customer satisfaction, First Service Bank, headquartered in Faulkner County, has been in operation for more than 60 years and has locations in Clinton, Conway, Dermott, Flippin, Greenbrier, Little Rock, Maumelle, Mountain View, Saline County, Shirley, Springdale, and Yellville. For more information, visit firstservicebank.com. Let First Service Bank take care of your banking needs. Trust First Service Bank to serve you and make your financial dreams a reality. Call First Service Bank at (501) 679-8000 or visit your local branch.