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PagerDuty

Real-time incident management and on-call platform

Senior HRIS Analyst

HR Operations & CoordinationUpdated on Nov 11
Full-time

About the Job

Requirements

  • At least 5 years of Workday experience.
  • Proficiency with all Workday modules.
  • Experience working in a fast-paced, growth-focused company.

Responsibilities

  • Implement and maintain Workday modules, including Core HCM, Compensation, Onboarding, Benefits, Payroll, and Security; research and resolve system problems, unexpected results, or process flaws; and recommend solutions to meet business requirements.
  • Collaborate with cross-functional stakeholders to streamline processes, advise on new functionality, and drive user adoption.
  • Lead the review, testing, and implementation of Workday feature releases, including evaluating new AI-powered capabilities for fit and readiness before rollout to the business.
  • Partner with stakeholders to configure, test, and deliver AI-enabled features and automation within Workday, contributing to bringing new AI-powered HR products from pilot to production.
  • Use AI tools for day-to-day tasks such as data analysis, documentation, testing, or reporting to increase personal and team efficiency and free up time for higher-value work.
  • Partner with Security, Legal, and IT on responsible AI governance, including data privacy, access controls, and change management for AI-enabled business processes.
  • Maintain data integrity across systems by running audits, analyzing data, and correcting discrepancies.
  • Engage with the Workday community, including Brainstorm, community forums, and release notes, to stay current on system and AI capabilities and recommend solutions that address evolving business needs.

Desired Qualifications

  • Experience using AI tools to improve personal or team productivity, such as automating reporting, documentation, or testing.
  • Workday Pro Certification in any module, such as HCM, Benefits, Payroll, or Advanced Compensation.
  • Experience helping deliver AI-powered features or products as part of an HR technology roadmap, including configuring, testing, and rolling out new AI capabilities to end users.
  • Agile or Scrum certification.

About the Company

PagerDuty

Real-time incident management and on-call platform

What PagerDuty does: PagerDuty provides an incident management platform that helps organizations detect and resolve IT issues quickly to minimize disruption. How its product works: It integrates with monitoring tools and IT systems to detect incidents in real time, then sends alerts to the right people, enforces on-call rotations, and guides incident resolution through automated workflows and escalations. How it differentiates from competitors: It focuses on on-call management and real-time incident response across many integrations, offering a scalable, subscription-based platform with configurable alerting, escalation policies, and professional services to support faster recovery. What the company's goal is: To reduce downtime and maintain the reliability and performance of digital services for organizations across industries by providing reliable, scalable incident management.

Company size
1,001-5,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2009

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