S

ServiceNow

Builds software that automates business workflows

Senior Solution Sales Executive - Risk & Security

Full-TimeUpdated on 10/15/2026
No salary listed
Senior
Vienna, Austria
HybridRegional travel required up to 50%, with offices in Brussels and Amsterdam.
Sales & Account ManagementAccount Executive

About the job

Requirements
  • Deep experience in solution sales, preferably within a GRC, Information Security, or Security Operations vendor.
  • Understanding of solution-related business processes.
  • Experience leading virtual or matrixed teams.
  • Ability to understand broad, macro-level business IT needs for a prospective client.
  • At least 5 years of sales experience within complex software or platform solutions.
  • Comprehensive knowledge of regulatory frameworks such as KRITIS, DORA, NIS2, and the EU AI Pact.
  • Experience establishing trusted relationships with current and prospective clients and other teams.
  • Ability to produce new business, negotiate deals, and maintain healthy C-level relationships.
  • Ability to communicate complex issues in simple terms via written and oral media to different audiences.
  • Ability to build strong business relationships and connect with customer C-level executives and ServiceNow internal and external ecosystem participants.
  • Excellent communication and presentation skills.
  • Experience leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, including use of AI-powered tools, workflow automation, analysis of AI-driven insights, or exploration of AI's potential impact on the function or industry.
  • Fluency in German and English.
Responsibilities
  • Drive market success of ServiceNow's Risk and Security Workflows products.
  • Engage assigned accounts and create new business and pipeline across the ServiceNow sales cycle and methodology.
  • Oversee executive relationship management for assigned accounts.
  • Lead and partner with virtual teams, including Core Field, Solution Sales, Solution Consulting, Support, and Professional Services.
  • Develop a sales strategy in the allocated territory with a target prospect list and a regional sales plan for assigned accounts or territory.
  • Develop relationships with multiple C-suite personas, such as CISO, Chief Risk Officer, and CIO.
  • Collaborate with Solution Consulting counterparts and the extended team to deliver demonstrations showcasing ServiceNow capabilities and solutions, orchestrating relationships as required.
  • Continuously learn and understand the markets for GRC, Third Party Risk Management, Operational Resilience, Privacy, and Security Operations.
  • Own and lead Risk and Security opportunities while collaborating with Core Sales Teams, partners, and other ServiceNow Solution Areas to deliver outcomes to clients and prospects.
  • Conduct demand-generation activities by reaching out directly to prospects, customers, and partners, or presenting at industry events and seminars.
  • Articulate customer success strategies to the field to streamline and standardize platform presentations and value propositions.
  • Support clients in building business cases and value roadmaps.
  • Qualify prospects and develop new sales opportunities and ongoing revenue streams with limited support from inside sales.
  • Manage the sales process and pipeline.
  • Manage accounts on an ongoing basis to ensure customer satisfaction and drive additional revenue streams.
Desired Qualifications
  • Regional travel of up to 50% is required, with offices in Brussels and Amsterdam.
  • An understanding of solution-related business processes.
  • Deep solution-sales experience within a GRC, Information Security, or Security Operations vendor.

About the company

ServiceNow builds cloud software that helps large organizations manage work across IT, customer service, human resources, and security. Its applications handle tasks such as resolving support tickets, onboarding employees, and responding to customer requests. Businesses configure forms, approval steps, and automation through visual tools on a common platform, connecting existing systems and using AI to assist workers or carry out tasks. The company sells subscriptions to its applications and platform, with professional services helping customers implement and use the software. Founded in 2004, ServiceNow is headquartered in Santa Clara, California.

Company Size

10,001+

Company Stage

IPO

Headquarters

Santa Clara, California

Founded

2004

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Simplify Jobs

Simplify's Take

What believers are saying

  • Subscriptions grew: ServiceNow reported $3.877 billion in subscription revenue for the June 2026 quarter, up 24.5% year over year.
  • Hybrid work is established: ServiceNow says most staff have flexible arrangements, requiring two or more office days weekly.
  • Security work expanded: the April 2026 Armis acquisition added protection for industrial equipment, medical devices, and connected hardware.

What critics are saying

  • Subscription margins narrowed: in June 2026, ServiceNow kept 73.5% of subscription revenue after direct costs, versus 80% a year earlier.
  • Remote roles limit relocation: ServiceNow requires staff to remain within their employment state, province, region, or country.
  • Older versions lose support: ServiceNow supports two release families and schedules upgrades for customers who fall behind.

What makes ServiceNow unique

  • Customers get separated systems: ServiceNow assigns each customer its own software instance and database, unlike shared tenant designs.
  • Outages get business context: ServiceNow's configuration database maps servers and applications to the business services depending on them.
  • Customers choose upgrade timing: ServiceNow's separate instances let enterprises schedule releases independently from other customers.

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Benefits

Generous family leave

Flexible PTO

Matched Donations

Retirement benefits

Annual learning stipends

Paid volunteer time

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

1%

2 year growth

1%
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