Consumer Reviewer Administrative Manager

Overview

*Please note that this position is contingent upon the successful award of a contract currently under bid.

Goldbelt Apex, a part of the Healthcare Technology Transformation Group, is a data-focused company dedicated to process and quality in every aspect. As healthcare IT experts, Apex is committed to building systems that help healthcare organizations communicate and exchange data seamlessly across systems and devices. 

Summary:

Goldbelt Apex is pursuing the Biomedical Research Application Evaluation and Support (BRAES) contract supporting the Congressionally Directed Medical Research Programs (CDMRP).

The Consumer Reviewer Administrative Manager will lead the recruitment, coordination, and support of consumer reviewers participating in scientific peer review panels. This position will oversee Consumer Reviewer Administrators and help ensure consumer advocates are prepared to participate meaningfully throughout the research review process.

The position will be performed at a contractor-designated worksite. Remote or hybrid work may be considered if authorized by the Government and permitted under the applicable contract requirements. Attendance at Government meetings or peer review activities may be required.

Responsibilities

Essential Job Functions:

• Develop and implement consumer reviewer recruitment and outreach strategies for individual research programs.
• Build and maintain relationships with patient advocacy organizations, military veterans, and communities affected by the conditions being studied.
• Supervise Consumer Reviewer Administrators and oversee recruitment and participation activities.
• Coordinate consumer nominations, screening, selection, onboarding, and orientation.
• Ensure consumer reviewers are prepared and supported before, during, and after scientific peer review panels.
• Coordinate with Scientific Review Managers, Government Program Managers, and other stakeholders.
• Monitor recruitment progress, reviewer participation, and challenges, providing reports and recommendations.
• Maintain accurate documentation and ensure compliance with confidentiality and conflict-of-interest requirements.
• Recruit patients, survivors, caregivers, veterans, and individuals with relevant lived experience through patient advocacy and support organizations.
• Oversee consumer reviewer nominations, onboarding, orientation, assignments, and participation in scientific peer review panels.
• Develop strategies to ensure meaningful consumer reviewer participation and contributions during peer reviews.
• Coordinate reviewer participation requirements, accessibility accommodations as needed, confidentiality agreements, and conflict-of-interest disclosures.
• Supervise Consumer Reviewer Administrators and address recruitment or participation challenges.

Qualifications

Necessary Skills and Knowledge

• Strong knowledge of consumer reviewer recruitment, administration, and scientific peer review processes.

• Understanding of patient advocacy organizations, consumer engagement, and biomedical research programs.

• Ability to develop recruitment strategies and maintain relationships with diverse stakeholder groups.

• Experience supervising personnel and coordinating multiple recruitment and program activities.

• Knowledge of reviewer onboarding, training, panel preparation, and participation requirements.

• Familiarity with confidentiality, conflict-of-interest, and research integrity requirements.

• Strong organizational, leadership, communication, and problem-solving skills.

• Proficiency with Microsoft Office applications, databases, and reporting tools.

• Ability to manage competing deadlines and maintain accurate documentation.

Minimum Qualifications

• Bachelor's degree from an accredited institution.

• Minimum 5+ years of progressively responsible experience in consumer reviewer administration, patient advocacy recruitment, scientific peer review coordination, or closely related activities.

• Experience coordinating consumer reviewer recruitment and participation in review panels or comparable programs.

• Experience supervising or leading administrative personnel.

• Demonstrated ability to communicate effectively with Government representatives and stakeholders.

• Must be a U.S. citizen.

• Must be able to complete the required Federal background investigation and obtain a Common Access Card (CAC), if applicable.

• Demonstrated experience recruiting or managing consumer reviewers, patient advocates, or individuals with lived experience for scientific peer review panels or comparable research evaluation activities.
• Experience supervising personnel responsible for reviewer recruitment, panel administration, or participant coordination.

Preferred Qualifications

• Previous experience supporting CDMRP or Department of Defense biomedical research programs.

• Experience serving as a Consumer Reviewer Administrator or Consumer Reviewer Administrative Manager.

• Familiarity with CDMRP consumer nomination and outreach processes.

• Established professional relationships with patient advocacy organizations and consumer reviewer communities.

• Experience coordinating virtual and in-person scientific peer review panels.

• Previous experience supporting Federal Government contracts.

Pay and Benefits

The salary range for this position is $135,000 – $155,000 annually.

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.