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Freshworks

Cloud-based CRM and customer engagement suite

Enterprise Account Executive - Denmark & Norway

Account ExecutivePosted on Nov 9
Full-timeLondon, UK

About the Job

Requirements

  • Six to eight or more years of quota-carrying business-to-business software-as-a-service or software sales experience, focused on net-new enterprise customer acquisition.
  • Documented success closing enterprise contracts ranging from $80,000 to $400,000 or more in annual recurring revenue, including multi-month campaigns involving executive sponsors, procurement, and legal teams.
  • A verified history of consistently meeting and exceeding enterprise revenue targets across competitive European or Nordic territories.
  • Strong working knowledge of enterprise software-as-a-service, customer relationship management, IT service management, or customer experience platforms, and the ability to lead technical and business-value discussions.
  • Willingness to travel to Denmark and Norway as needed for critical deal opportunities.
  • Full professional fluency in English is mandatory.

Responsibilities

  • Formulate and execute an account-based territory plan to map, penetrate, and close strategic net-new enterprise accounts in Denmark and Norway, consistently exceeding quota targets.
  • Lead end-to-end sales cycles for high-value enterprise engagements, navigating six- to nine-month-or-longer cycles involving technical validations, procurement, and legal reviews.
  • Partner with a dedicated regional Business Development Representative to map target enterprise hierarchies, identify key business lines, and execute targeted outbound campaigns.
  • Build trust and alignment with C-level executives, business-line leaders, and IT steering committees, translating product capabilities into quantifiable business value and return on investment.
  • Direct cross-functional deal teams, including Solution Engineering, Value Engineering, Information Security and Legal, Product Marketing, and executive leadership, to deliver evaluations and executive pitches.
  • Travel to Denmark and Norway as needed for on-site discovery sessions, executive briefings, and industry events.
  • Maintain subject-matter expertise across software-as-a-service, customer relationship management, customer experience, and IT service management architectures.
  • Maintain disciplined pipeline hygiene and provide accurate revenue forecasts to sales leadership.

Desired Qualifications

  • Fluency in Danish and/or Norwegian is a strong advantage.
  • A Bachelor's or Master's degree, or equivalent practical experience.

About the Company

Freshworks

Cloud-based CRM and customer engagement suite

Freshworks provides a cloud-based suite of customer engagement and employee management software for businesses of various sizes, including modules for customer support, sales, marketing, IT service management, and HR. It works as a single SaaS platform where each module (Freshdesk, Freshsales, Freshmarketer, Freshservice, Freshteam) handles a different task and shares data across departments, with customers choosing tiered subscription plans and optionally extending functionality through a marketplace of apps. The platform combines multiple CRM and business functions on one interconnected system, rather than offering standalone tools. Its goal is to streamline customer interactions and internal processes to improve collaboration and efficiency across departments.

Company size
5,001-10,000
Company stage
IPO
Headquarters
San Mateo, CA
Founded
2010

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