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Docusign

Runs electronic signing and agreement workflows

Campaign Operations Manager

Growth MarketingPosted on Nov 10
Full-timeChicago, IL, USA

About the Job

Requirements

  • A BA/BS degree or equivalent work experience is required.
  • Experience with HTML, CSS, responsive email, and web design is required.
  • Experience with marketing techniques and the campaign lifecycle is required.
  • At least 5 years of relevant marketing experience is required.

Responsibilities

  • Partner with marketers to translate business strategy into scalable, dynamic campaign builds and develop automated orchestration workflows that trigger personalized messaging across the digital ecosystem.
  • Create and maintain templates for emails, landing pages, forms, segments, and reports to improve campaign efficiency and accuracy; recommend technical enhancements with MarTech to improve campaign-build efficiency and accuracy.
  • Document, challenge, and refine marketing automation platform and integrated program campaign processes, programs, and procedures.
  • Monitor and report effectiveness metrics for tactics and programs managed by the marketing automation platform, integrated program campaigns, and related applications; troubleshoot data- and campaign-related issues with a focus on efficiency and reliability.
  • Normalize and upload contact data into the marketing automation platform and customer data platform to maintain the marketing database.
  • Educate business partners on using the MarTech stack to achieve marketing objectives while upholding internal standards, industry best practices, and Docusign’s commitment to global trust.

Desired Qualifications

  • At least 2 years of campaign execution experience using Iterable or a similar marketing automation platform is preferred.
  • Experience with CRM systems and other sales tools is preferred.
  • Experience with event technology such as Swoogo, Brightcove, and Zoom is preferred.
  • Experience building audiences through a customer data platform is preferred.
  • Experience with dashboard reporting through technology such as Qlik, Tableau, or Mixpanel is preferred.
  • Strong verbal and written communication skills and the ability to translate business requirements into technical specifications are preferred.
  • Demonstrated project management expertise, including accurately specifying project timeframes, dependencies, and risk factors while working with partners across multiple time zones, is preferred.
  • Advanced Microsoft Excel skills and an interest in metrics-driven marketing are preferred.

About the Company

Docusign

Runs electronic signing and agreement workflows

Docusign runs electronic signing and agreement management software for businesses, letting people approve contracts online and track the steps around each agreement. Its eSignature product routes documents to signers and records who signed, while contract lifecycle tools organize preparation, negotiation, and approvals. The Intelligent Agreement Management platform stores contracts in a searchable repository and uses AI to extract terms and connect agreement data to business workflows. Customers use its web applications or embed signing through APIs, and pay for subscriptions based on users, features, and document allowances. Docusign was founded in 2003 and is headquartered in San Francisco.

Company size
5,001-10,000
Company stage
IPO
Headquarters
San Francisco, CA
Founded
2003

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