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Macy's

Retail fashion and home goods retailer

Retail Alterations Tailor/Seamstress Lead - Mens

RetailConfirmed live in the last 24 hours
Full-timeSan Francisco, CA, USAIn-person

About the Job

Requirements

  • Candidates with a high school diploma or equivalent are encouraged to apply.
  • Prior experience is a plus.
  • Ability to communicate and share information with diverse groups of customers and peers.
  • Ability to work independently and as part of a team, and adapt quickly to changing priorities.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and holidays.
  • Ability to lift at least 25 pounds, stand for at least two consecutive hours, and perform reaching, stooping, kneeling, crouching, and climbing ladders.
  • Color vision and frequent use of computers and other technology, including handheld equipment and cash registers, are required.

Responsibilities

  • Sew garments to repair or alter them to customers' preferences and operate sewing equipment.
  • Perform garment alterations, including reconstructing backs, sides, collars, and bodices; inserting shoulder pads; lengthening or shortening hems; and adding cuffs.
  • Repair garments by replacing buttons, mending holes, and replacing hemlines.
  • Advise customers on garment fit and care.
  • Write alterations tickets documenting the work to be done on garments.
  • Press and steam garments before returning them to customers.
  • Maintain knowledge of garment styles, fits, and fabrics to serve customers.
  • Supervise alterations staff in their daily tasks.
  • Train and coach alterations staff regarding fit.
  • Ensure colleagues understand and follow procedures, policies, and standards.
  • Maintain alterations supplies and alert the OVM of supply needs.
  • Follow shortage programs and procedures.
  • Perform other duties as necessary.
  • Foster an accepting and respectful environment that strengthens relationships and supports authentic connections with colleagues, customers, and communities.

Desired Qualifications

  • Strong interpersonal skills.

About the Company

Macy's

Retail fashion and home goods retailer

Macy's operates a large-scale retail network for fashion and home goods, combining brick-and-mortar stores with its online platform macys.com to reach a broad customer base. It offers clothing, accessories, jewelry, beauty products, shoes, and home essentials for men, women, and children through both in-store and online channels. Revenue comes from product sales at a markup, plus a branded credit card and promotions and loyalty programs. Its goals are to serve a wide audience with accessible fashion and home goods and to build customer loyalty through convenient services like free shipping thresholds and free in-store pickup, along with competitive pricing and financing options.

Company size
10,001+
Company stage
IPO
Headquarters
New York City, New York
Founded
1858

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