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Carter's

Designs, manufactures, and retails children's apparel

Assistant Store Manager

Retail Store ManagementUpdated on Nov 8
Full-timeAllen, TX, USANo salary listedIn-person

About the Job

Requirements

  • Have a minimum of 1 year of retail or related management experience.
  • Have a high school diploma or GED.
  • Demonstrate leadership, supervisory, and customer engagement skills.
  • Have effective verbal and written communication skills.
  • Be proficient with computer and technology tools, including Outlook, Excel, and web navigation.
  • Be able to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Be able to stand or walk for extended periods and climb up and down a ladder.
  • Provide availability that may include days, nights, weekends, and holidays as scheduled, including at least two closing shifts per week.

Responsibilities

  • Execute workforce management to ensure a genuine customer focus on the sales floor.
  • Welcome customers warmly and assist them with product styles, features, and benefits.
  • Foster a positive, safe, and inclusive environment for employees and customers.
  • Model service standards and the omnichannel experience while coaching others to success.
  • Analyze the business, take necessary action to improve results, and communicate and drive key performance indicators with the team.
  • Build customer loyalty through company-sponsored programs, including credit.
  • Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team members.
  • Recognize exceptional performance and redirect employees when needed.
  • Plan, track, analyze, and report completion of tasks and financial results using company tools.
  • Partner with the Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement.
  • Reduce loss through consistent customer service, education, and operational controls.

About the Company

Carter's

Designs, manufactures, and retails children's apparel

Carter's designs, manufactures, and sells children's clothing and accessories. The brand serves families with young children through a large online store and physical retail locations, plus partnerships with other retailers. Its products range from everyday essentials to special-occasion outfits, focusing on quality, comfort, and affordability. Products are sold directly to consumers via the website and stores, with additional distribution through retailers. Carter's differentiates itself with a steady reputation for durable, affordable children’s wear, a commitment to inclusive workplaces, and sustainable practices such as the use of organic fabrics. The company aims to make stylish, practical clothing accessible to a broad audience while prioritizing employee culture and environmental responsibility.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Atlanta, GA
Founded
1865

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