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Genpact

Global professional services for data-driven operations

Front Line Manager - Human Resources Operations, Employee Lifecycle Management

HR Operations & CoordinationPosted on Nov 12
Full-timeGurugram, Haryana, IndiaNo salary listedHybrid

About the Job

Requirements

  • A bachelor's degree in Commerce, Economics, or Finance, or a master's degree in Business Administration or Business Analytics.
  • Required skills include Amazon Web Services (AWS), Human Resources Operations, stakeholder management, and Workday.
  • Proficiency in English is required.

Responsibilities

  • Manage end-to-end employee lifecycle processes, including onboarding, transfers, promotions, exits, and offboarding activities.
  • Ensure timely and accurate execution of HR operations in alignment with organizational policies and compliance standards.
  • Collaborate with Talent Acquisition, Payroll, Compensation and Benefits, and Human Resources Business Partners to ensure a seamless employee experience.
  • Monitor service-level agreements and quality metrics across lifecycle processes, and implement corrective actions where needed.
  • Maintain and update employee records in HR systems, ensuring data integrity and confidentiality.
  • Support internal and external audits by providing necessary documentation and process insights.
  • Drive process improvements and automation initiatives to enhance operational efficiency and employee satisfaction.

About the Company

Genpact

Global professional services for data-driven operations

Genpact is a professional services firm that helps other companies transform their operations using data, analytics, and artificial intelligence. It started inside General Electric as a back-office unit and became an independent company in 2005, growing into a global business with a focus on digital transformation and AI-powered operations. Genpact's offerings include applying data and AI to automate and optimize business processes, supported by its Cora AI platform and strategic acquisitions like XponentL Data. It shifts from traditional outsourcing to building intelligent, autonomous operations for clients. The company aims to deliver measurable business impact by turning operational processes into data-driven, automated systems that improve efficiency and decision-making.

Company size
10,001+
Company stage
IPO
Headquarters
Amherst, New York
Founded
1997

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