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Amref Health Africa

Africa-focused NGO improving sustainable health access

Digital Fundraiser

Marketing Generalist & ManagementPosted on Nov 9
Part-timeLugano, SwitzerlandNo salary listed

About the Job

Requirements

  • A bachelor's degree or equivalent qualification in Marketing, Communications, Digital Media, Business, International Relations, or a related field.
  • 1–3 years of relevant experience in digital marketing, communications, fundraising, or a similar role.
  • Ability to write engaging copy and adapt content to different digital channels and audiences in German and French.
  • Practical knowledge of managing social media channels and email marketing tools, and understanding of how digital activity can recruit, engage, and retain supporters.
  • Understanding of the visual, video, and copy assets that generate engagement.
  • Ability to create, edit, and adapt visual and video content using digital design and editing tools.
  • Familiarity with website content management and basic search engine optimization.
  • Good command of English.
  • Ability to work independently and manage multiple priorities.
  • Supporter-focused approach, interpersonal skills, and sound judgment when handling enquiries or sensitive content.

Responsibilities

  • Contribute audience insights, campaign learnings, and growth ideas to developing and reviewing the digital strategy.
  • Support agency briefings and coordination.
  • Support the planning, implementation, and optimization of digital appeals and donor acquisition campaigns, including lead generation where agreed.
  • Work with the digital agency on Meta and Google advertising by contributing creative and audience ideas and feedback on results, and undertake agreed campaign tasks with guidance.
  • Coordinate campaign assets, landing pages, donation forms, and internal approvals, checking accuracy and readiness before launch.
  • Monitor campaign performance and prepare reports and recommendations.
  • Monitor digital trends and identify opportunities for growth and engagement.
  • Lead and deliver strategy for owned media channels by gathering content from available Amref sources, deciding the content calendar, writing copy, and posting content regularly.
  • Manage online communities on Amref-owned channels.
  • Create and adapt content for paid social media, email marketing, and the website.
  • Support development of fundraising and campaign landing pages.
  • Assist with content planning and editorial calendars.
  • Ensure consistent messaging across all digital platforms.
  • Support search engine optimization and website content updates.
  • Support donor data management and segmentation within the customer relationship management system.
  • Assist with campaign tracking and reporting.
  • Help maintain data quality and data protection, and support audience analysis.
  • Use website analytics, email reports, advertising reports, and customer relationship management information to understand campaign results and supporter behaviour.
  • Prepare regular performance summaries.
  • Support the development and delivery of welcome, thanking, engagement, and retention journeys.
  • Build, check, and schedule email communications and support agreed automation workflows with appropriate guidance.
  • Use audience segmentation to make communications relevant and monitor engagement.

Desired Qualifications

  • Knowledge of Meta Ads Manager and Google Ads.
  • Experience working with customer relationship management systems.
  • Familiarity with email marketing platforms and marketing automation tools.
  • Basic understanding of digital analytics and reporting.
  • Knowledge of Italian.
  • Previous experience in the nonprofit sector.

About the Company

Amref Health Africa

Africa-focused NGO improving sustainable health access

Amref Health Africa is an Africa-based international NGO that works across more than 35 countries to improve sustainable health access. It does this by strengthening health workforces, improving health service delivery, and investing in health systems. The organization supports governments, communities, and partners through programs that build human resources for health, deliver essential health services, and mobilize investments in health infrastructure and policy. Amref differentiates itself through long-standing, community-informed engagement and a focus on integrity, Ubuntu (shared humanity), and quality in planning and execution. Its goal is lasting health change in Africa by expanding sustainable access to healthcare for communities.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
New York City, New York
Founded
1957

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